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Crowne Plaza Monterrey by IHG

4.0 star property
4-star spa hotel near Auditorium Pabellón M

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Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Exterior
Indoor pool, sun loungers
Property amenity
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪3 min walk‬
  • Macroplaza
    ‪11 min walk‬
  • Basilica de Guadalupe
    ‪17 min walk‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $147
per night
CA $174 total
includes taxes & fees
2 Mar - 3 Mar
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About the area

Monterrey

Heart of Monterrey.Within a 15-minute walk of this Monterrey Centro hotel, you'll find Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 11 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 5 min drive
  • Arena Monterrey - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 36 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

4-star spa hotel near Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a vending machine are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 21 2025 to March 3 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from February 17 2025 to February 24 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 792 out of 1284 reviews
Rating 8 - Good. 282 out of 1284 reviews
Rating 6 - Okay. 101 out of 1284 reviews
Rating 4 - Poor. 58 out of 1284 reviews
Rating 2 - Terrible. 51 out of 1284 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They tried to double charge me.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge on the 14th was a treat. Nice and quiet, and the service was always on point. Thank you Max!
Stayed 2 nights in Oct 2024

6/10 Okay

Sergio, Novi

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is old but good location, my room was on the 2nd floor which I strongly discourage. Room was clean but outdated, window curtains could not be opened, noises from the lobby can be heard. Food was very good at the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a professional review in English for the hotel: The Crown Plaza is one of the finest hotels in Monterrey. It is exceptionally clean, and the service is always prompt. The buffet offers a delicious and varied selection of dishes. The hotel is also ideally located, just steps away from popular attractions such as Paseo Morelos, Macroplaza, and Pabellón M.
Stayed 1 night in Sep 2024

10/10 Excellent

César

Stayed 2 nights in Sep 2024

8/10 Good

Nelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed here before rooms hotels were amazing this time my room had a unpleasant smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Monterrey and our hotel was one of my favorite places to be at. The hospitality from the employees was a 10/10 breakfast buffet was so good too. My husband and I were able to walk to surrounding parks, restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Roberto Tassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fabiola

Stayed 1 night in Sep 2024

6/10 Okay

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Outdated,very old looking my mother is disable and this place is not for people with disabilities unfortunately A stain in the tub The mirror was falling apart
Stayed 3 nights in Sep 2024

10/10 Excellent

Geronimo

Stayed 5 nights in Nov 2022

10/10 Excellent

BERNARDO BANUET

Stayed 1 night in Aug 2024

10/10 Excellent

Rogelio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Janeth

Stayed 1 night in Jul 2024

8/10 Good

Enrique A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
El tercer elevador se detuvo y se abrió y tuve que brincar porque pensé que iba a vivir una escena de Destino Final pero aún con el funcionando era demasiado tráfico, una vez tardé 15 minutos en poder volver a bajar al lobby y la comida terrible, pedimos una carne a la tampiqueña que estaba tan dura que no la pudimos comer, aún así la mesera nos exigió propina y nos hicieron pagar su mugrero. Entiendo porque está en completa decadencia ese hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose, Cedar Hill

Disliked: Property conditions & facilities
Strong AC, but front door injured me since it’s automatic AND sliding at once. I’ve never had a door like that. Heated pool. Shower faucets hard to use.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Stayed 1 night in Jul 2024