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Crowne Plaza Monterrey by IHG

4.0 star property
4-star hotel near Auditorium Pabellón M

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Exterior
Indoor pool, sun loungers
Lobby sitting area
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪3 min walk‬
  • Macroplaza
    ‪11 min walk‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Monterrey

Heart of Monterrey.Within a 15-minute walk of this Monterrey Centro hotel, you'll find Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 3 min walk - 0.3 km
  • Macroplaza - 11 min walk - 0.9 km
  • Basilica de Guadalupe - 17 min walk - 1.4 km
  • Fundidora Park - 5 min drive - 4.8 km
  • Cintermex - 6 min drive - 5.3 km

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

4-star hotel near Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Reception

Fiesta Americana Monterrey Pabellón M

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 1,003 reviews
The price is CA $137
CA $165 total
includes taxes & fees
Apr 27 - Apr 28
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 21 2025 to March 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 773 out of 1227 reviews
Rating 8 - Good. 266 out of 1227 reviews
Rating 6 - Okay. 93 out of 1227 reviews
Rating 4 - Poor. 50 out of 1227 reviews
Rating 2 - Terrible. 45 out of 1227 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTO, NUEVO CUSCLATAN

Disliked: Cleanliness, staff & service
Laundry bed service and people in reception are not coperatong at all, very dissapointed.
Stayed 5 nights in Oct 2024

6/10 Okay

Homero

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the gym area there is whole in ceiling that smells horrible. In the room we stayed in filters have not been changed, we were sneezing and itchy eyes. Bathroom shower head horrible the water sprayed out everywhere and held with a type of towel in its socked. Shower curtain hooks rusted. The door to bathroom does not properly close all the way due to hinge.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly stay 👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Luisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for 25 YEARS! The thing that I love about this place is their buffet for breakfast & lunch. Fresh fruit, fresh salad bar, fresh juices and fresh lemonade. It makes a HUGE difference when you have access to variety. The staff is always nice. The place has many sofas & chairs in the lobby so I can receive my family and chat comfortably there. The beds are comfortable & they provide water bottles too! <3 We went for the Christmas dinner and that was such a fun event & experience. Now that I have a daughter I brought her to see Santa Clause, a balloon drop & he also gave handed her the Christmas present. Thank you for everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Agustin

Stayed 1 night in Dec 2024

2/10 Terrible

Karla

Stayed 7 nights in Sep 2024

10/10 Excellent

Fidel, Houston

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Creo que necesitan cuidar un poco más de oración en los cuartos y en general se ven descuidados falta pintura y reparaciones las toallas muy viejas si muy limpias pero raspan de lo viejas necesitan atraer un poco más
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Dec 2024

8/10 Good

olga

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The decor
Stayed 2 nights in Nov 2024

6/10 Okay

Babak

Stayed 3 nights in Nov 2024

6/10 Okay

IRIS

Travelled with family
Demasiada gente y poco personal para atender, es una lastima que un hotel tan iconico de la ciudad vaya decayendo
Stayed 1 night in Nov 2024

2/10 Terrible

Amora

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not that good as I expected
Stayed 4 nights in Nov 2024

8/10 Good

PRISCILA

Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They tried to double charge me.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge on the 14th was a treat. Nice and quiet, and the service was always on point. Thank you Max!
Stayed 2 nights in Oct 2024

6/10 Okay

Sergio, Novi

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is old but good location, my room was on the 2nd floor which I strongly discourage. Room was clean but outdated, window curtains could not be opened, noises from the lobby can be heard. Food was very good at the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a professional review in English for the hotel: The Crown Plaza is one of the finest hotels in Monterrey. It is exceptionally clean, and the service is always prompt. The buffet offers a delicious and varied selection of dishes. The hotel is also ideally located, just steps away from popular attractions such as Paseo Morelos, Macroplaza, and Pabellón M.
Stayed 1 night in Sep 2024

10/10 Excellent

César

Stayed 2 nights in Sep 2024

8/10 Good

Nelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed here before rooms hotels were amazing this time my room had a unpleasant smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Monterrey and our hotel was one of my favorite places to be at. The hospitality from the employees was a 10/10 breakfast buffet was so good too. My husband and I were able to walk to surrounding parks, restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Roberto Tassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024