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Hotel Eden Palace Au Lac

4.0 star property
Family-friendly 4-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Deluxe Room (Villa Eden)
Deluxe Double Room
Reception
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪1 min walk‬
  • Montreux Casino
    ‪1 min walk‬
  • Freddie Mercury Statue
    ‪2 min walk‬
  • Sion (SIR)
    ‪44 min drive‬

Room options

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Montreux

Montreux City Centre stay.With a stay at this Montreux City Centre hotel, you'll be steps from Montreux Casino and Montreux Christmas Market. Freddie Mercury Statue and Place du Marche are also within half a mile (1 km).

What's nearby

  • Montreux Christmas Market - 1 min walk - 0.1 km
  • Montreux Casino - 1 min walk - 0.1 km
  • Freddie Mercury Statue - 2 min walk - 0.2 km
  • Place du Marche - 2 min walk - 0.3 km
  • Château de Chillon - 12 min walk - 1.0 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪Casino Barrière de Montreux - ‬2 min walk
  • ‪Migros Vaud MM Montreux - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Restaurant Dolce - ‬2 min walk

About this property

Hotel Eden Palace Au Lac

Family-friendly 4-star hotel with free WiFi
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1896
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is CA $300
CA $338 total
includes taxes & fees
Apr 10 - Apr 11
MONA Ex-Eurotel

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 23 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 110-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23.00 per person
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 998 reviews
Rating 8 - Good. 392 out of 998 reviews
Rating 6 - Okay. 167 out of 998 reviews
Rating 4 - Poor. 58 out of 998 reviews
Rating 2 - Terrible. 27 out of 998 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel and location. Was a family holiday the staff were amazing and friendly. We were upgraded to lake view rooms and the views were breathtaking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon, Norfolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Not just beautiful, but an incredible view of the lake and the Alps. I love having a bath robe and slippers in my room. The staff was wonderful and the breakfast was incredible.
Stayed 1 night in Nov 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Great location
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property amazing view. Close to everything. The hotel is really nice. The only issue is the fridge and the Aircon was not working and the bed was not very comfortable. I recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spacious Rooms
Super clean and well maintained hotel. Rooms are pretty, spacious, and bathrooms are a little outdated, but clean, well maintained, and fit the charm of the old building. Right on the strip where you can exit the back of the hotel right onto the lake. Walking distance to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the lake
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful staff. Room is bright and spacious. There is spacious dining room and hotel sitting area. Outside dining overlooking the water. Step outside the door and walk by the Lakeside for miles. Very nice hotel, we love it here.
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Eden Palace for two nights, liked our spasious room and balcony, king size bed. Great location, near the lake, casino, ferry terminal, a lot of shops and restaurants around. Parking is limited, we got lucky, there was a spot available. Do recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Catalin, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this retro looking hotel. If you depend on air conditioning, this is not your hotel.
Stayed 1 night in Aug 2024

8/10 Good

Alison, Incline Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property but older- a/c is loud and right next to bed and it ran all night but kept the room reasonably cool. Even though I was on the 1st floor I had a lovely lake view. Nicely located on the promenade- close to everything. Very pleasant stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect and the view was fantastic. The building was older and did not have AC, but the rooms were comfortable with the doors open and they had a portable fan in the room. The breakfast room has the perfect view of the lake.
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a beautiful location and the staff were very accommodating and friendly. Lovely area to stay in and walking distance to good shops, food and train station. I haven't got a bad word to say
Stayed 4 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel. The lack of air conditioning was a bit troublesome given it was 30°C when we stayed. Wonderful breakfast area overlooking lake. Fantastic position although a bit noisy at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned for our 30th wedding anniversary with our baby granddaughter after spending our honeymoon at the same hotel. From staff to whole ambience we love this place. No not if you want all singing all dancing contemporary facilities and surroundings but for location and everyone we encountered within the hotel from reception to housekeeping and restaurant staff you can’t beat it. Fabulous time and memories.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place right in the lake side, great views!!! Good food and comfortable rooms!!! Came driving and the area was absolutely amazing
Stayed 1 night in Jul 2024

8/10 Good

Eyassu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024