I had an overall positive impression of the hotel, situated in a charming location just outside of Canberra, approximately a 45-minute drive away. The establishment boasts modern amenities, and despite arriving after hours at 7 p.m., the check-in process was smooth and hassle-free.
Upon entering the room, I was pleased to find it well-maintained and tidy. However, my satisfaction quickly turned to discomfort when I attempted to wash my hands in the bathroom. Unfortunately, the basin appeared to be clogged with what seemed to be pubic hair, creating a rather unhygienic and unpleasant sight. As the hairs began to resurface, I opted not to utilize the facilities further, and this has put me off for the rest of the stay.
I stayed in room 33, future guests may encounter the same unpleasant experience unless addressed promptly. While I acknowledge that this is likely not a fault of the hotel itself, but rather an oversight by the cleaning staff who may not have noticed the issue without directly using the handwashing basin, it nonetheless detracted from an otherwise positive stay.
I took some photos and happy to share with hotel management if needed