The hotel itself was great; loved having the small public gathering areas near the elevators and the room was spacious, clean, and nicely decorated. We stayed there just prior to, and during a freak snow-storm, which is where we noticed the downfalls. While the roads were mostly closed during this time, when the did open up, the hotel was slow to get the parking lot and driveway cleared of snow, making for later, more difficult and stressful departures, and made guests feel even more "trapped". Something that most guests won't ever experience but it did affect our stay.