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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
5-star luxury hotel near University of Nairobi

Choose dates to view prices

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Superior Room
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Arboretum Road, Nairobi
  • University of Nairobi
    ‪6 min drive‬
  • Nairobi Hospital
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪12 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (& Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About the area

Nairobi

City center retreat .Your stay at this Kilimani hotel places you within 2 miles (3 km) of University of Nairobi and Uhuru Park. Nairobi Hospital and The Aga Khan University Hospital are also within 3 miles (5 km).

What's nearby

  • Uhuru Park - 4 min drive - 2.6 km
  • University of Nairobi - 6 min drive - 4.5 km
  • Nairobi Hospital - 6 min drive - 4.3 km
  • The Aga Khan University Hospital - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 12 min drive - 9.7 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Milan Kenya - ‬5 min drive
  • ‪Boulevard Hotel Nairobi - ‬5 min drive
  • ‪Amani ya Juu Garden Cafe - ‬15 min walk
  • ‪Infinity Pool Bar & Restaurant - ‬1 min walk
  • ‪Connect Coffee - ‬5 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

5-star luxury hotel near University of Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. A children's pool, a sauna, and a terrace are also featured at the luxury Radisson Blu Hotel & Residence, Nairobi Arboretum. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 122 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 for adults and USD 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 201 reviews
Rating 8 - Good. 35 out of 201 reviews
Rating 6 - Okay. 10 out of 201 reviews
Rating 4 - Poor. 3 out of 201 reviews
Rating 2 - Terrible. 1 out of 201 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a food discount here. Excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very beautifully hotel in a very green quiet area Arboretum, lovely service with very professional staff especial thanks for Mr. Jill receptionist manager.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey, Saint Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Payvand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hospitable staff
Manuel, Rachael, Timothy - I don’t have other names but each and every staff member was wonderful and are the reason our stay was so perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey, Saint Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well taken care of, great attention to detail, excellent staff who is very attentive and goes above and beyond.
Stayed 7 nights in Dec 2024

6/10 Okay

Tom

Business traveller
Liked: Cleanliness
Nice hotel, lousy management
Great location - nice and central but sadly avoid any rooms near the event space. I'm the middle of a meeting and a 6 night stay and whooooommmp, Dufft,Dufft a huge PA rig starts up with no notice in advance. Absolutely deafening in the room (110) Management moved me but not willing and no prompt response.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Desalegn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Radisson Blue Stay in Nairobi.
We enjoyed our stay here. The staff at the restaurants and room service were excellent. Price at the restaurant a bit expensive. However, I was shocked when the front desk asked to withhold $1,000.00 for incidentals. I have paid the hotel stay already but, they needed to withhold $1,000. I have never seen this anywhere in the world.
Stayed 4 nights in Nov 2024

8/10 Good

Alphonse

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed the hotel failed to pick me up despite the fact that I had communicated the flight change and cancellation. It is not OK in this day and age with the multiplicity of apps and flight tracking capability for the hotel of that standing to mishandle airport transfer.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aymen

Stayed 1 night in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vivienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Nairobi trip
Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Happy

Stayed 1 night in Sep 2024

10/10 Excellent

Tagnea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED this property so much that we cancelled our stay at a different hotel to come back to this one! All of the staff were absolutely incredible. The attention to detail from setting up a surprise in our room for our honeymoon, to remember our names and recommending areas to go. Incredible time.
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. 10/10
Stayed 5 nights in Sep 2024

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service. Restaurants are great. Breakfast choice was amazing! Really loved this hotel
Stayed 1 night in Aug 2024

8/10 Good

Huber, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Obed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it - that staff was so wonderful and kind. Would love to stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024