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Grand Hotel Santa Lucia

4.0 star property
4-star boutique hotel near Via Toledo

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Photo gallery for Grand Hotel Santa Lucia

Exterior
Suite | View from room
Property amenity
Lobby sitting area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
Via Partenope 46, Naples, NA, 80121
  • Via Partenope
    ‪1 min walk‬
  • Lungomare Caracciolo
    ‪4 min walk‬
  • Castel dell'Ovo
    ‪6 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Eurostars Hotel Excelsior

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1003)
The price is CA $256
per night
CA $298 total
includes taxes & fees
3 Mar - 4 Mar
Eurostars Hotel Excelsior

About the area

Naples

Seaside stay .Within a 10-minute walk of this Historical Center hotel, you'll find Lungomare Caracciolo and Castel dell'Ovo. Via Toledo and Molo Beverello Port are also within 2 miles (3 km).

What's nearby

  • Castel dell'Ovo - 6 min walk
  • Piazza del Plebiscito - 14 min walk
  • Via Toledo - 15 min walk
  • Molo Beverello Port - 20 min walk
  • Port of Naples - 6 min drive

Getting around

  • Montesanto Station - 6 min drive
  • Chiaia - Monte di Dio Station - 10 min walk
  • Naples Intl. Airport (NAP) - 46 min drive

Restaurants

  • ‪Gino Sorbillo Lievito Madre al Mare - ‬3 min walk
  • ‪Antonio & Antonio - ‬2 min walk
  • ‪Parthenope bar - ‬1 min walk
  • ‪Regina Margherita - ‬1 min walk
  • ‪Vanilla Cafè - ‬2 min walk

About this property

Grand Hotel Santa Lucia

4-star boutique hotel near Via Toledo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and a garden are also featured at the boutique Grand Hotel Santa Lucia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Naples hotel is smoke free.

  • 88 guestrooms or units
  • 6 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 1906
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and pay movies.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and hair dryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Pay movies
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Weight limit: 40 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number IT063049A14RW8B3M3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Grand Hotel Santa Lucia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 909 reviews
Rating 8 - Good. 272 out of 909 reviews
Rating 6 - Okay. 75 out of 909 reviews
Rating 4 - Poor. 35 out of 909 reviews
Rating 2 - Terrible. 10 out of 909 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Staff were very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Evgeniya, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast, beautiful view, great location. Need upgreT for usb plugs
Stayed 1 night in Oct 2024

8/10 Good

Evalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LaShawn

Stayed 2 nights in Sep 2024

10/10 Excellent

Frank

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Fatima

Liked: Staff & service, property conditions & facilities
Convenient and nice location, great bay views, very helpful and friendly staff. Loud, ants found in bed, outdated decor and furniture, shower drain did not function properly, no smart TV/limited options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Sercan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It’s ok
Nice looking hotel from outside but a little outdated. Very helpful friendly staff. Naples is dirty city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrzej, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated our wishes, great breakfast and nice restaurant and amazing risotto
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, and comfort
Amazing location by the water and walkable to the historic center of the city. Staff was friendly and helpful from the moment we checked in, stowing our bags and making a reservation for us for lunch at a great sit down pizzeria. Our room was ready early which was nice. And it was well appointed from comfy beds to a shower with great pressure. With an eye on saving energy the AC will not go on if the window is not completely closed. Something I discovered after being boggled by the lack of cool air and calling the front desk who explained it to me and all was fine. The breakfast was great too. All the usual buffet items including all the Napoli sweets which I ate much too much of
Stayed 1 night in Aug 2024

10/10 Excellent

Elvira, Apollo beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, by the harbor and close to main historic places. Nice rooms, well decorated and maintained. Very good breakfast. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect rest stop after long travel
We traveled to Naples to rest after a long journey before heading to the Amalfi coast. The hotel was quant and charming. The rooms are beautiful and very comfortable. It was hot in Naples, so the AC was essential! Great location to many waterfront restaurants.
Stayed 2 nights in Jul 2024

8/10 Good

Cathy R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

RHONDA

Liked: Cleanliness, property conditions & facilities
Unimpressed
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beautiful hotel rooms with soft towels. Staff service good. Breakfast not great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and room / service was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful welcoming hotel
A wonderful, personal welcome from the reception staff who couldn’t be more helpful. Giovanni was particularly welcoming and friendly. The room was amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to the Excelsior this is a smaller more intimate hotel in the same great location with the same views of the Bay of Naples. It’s still a grand hotel though even though it’s smaller.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A VERY NICE EXPERIENCE.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did Not Disappoint
Great location on the water. Hotel was very clean. Taxi's were located right next door if you needed one. Breakfast was very good. Restaurants and great gelato a few doors away. Would definitely stay here next time in Naples.
Stayed 2 nights in May 2024