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Sheraton Grand Nashville Downtown

4.0 star property
4-star hotel near Broadway

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Photo gallery for Sheraton Grand Nashville Downtown

Exterior
Lobby
Lobby
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
623 Union St, Nashville, TN, 37219
  • Broadway
    ‪8 min walk‬
  • Bridgestone Arena
    ‪9 min walk‬
  • Music City Center
    ‪13 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds

47-inch LCD TV with cable channels, TV, video-game console

Club Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

47-inch LCD TV with cable channels, TV, video-game console

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

City center stay.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Printer's Alley and Broadway. Bridgestone Arena and Ryman Auditorium are also within half a mile (1 km).

What's nearby

  • Broadway - 8 min walk - 0.7 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Music City Center - 13 min walk - 1.1 km
  • Nissan Stadium - 18 min walk - 1.6 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬4 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪Barlines - ‬3 min walk
  • ‪Frothy Monkey - ‬3 min walk

About this property

Sheraton Grand Nashville Downtown

4-star hotel near Broadway
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 9143 square feet (849 square meters) and includes a conference center. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Sheraton Grand Nashville Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Nashville hotel is smoke free.

  • 482 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • 9143 sq ft of conference space
  • 849 sq m of conference space
  • Karaoke
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 169 reviews
Rating 8 - Good. 35 out of 169 reviews
Rating 6 - Okay. 14 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tobin

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was clean and convenient. Unfortunately there was a domestic incident across the hall from our room which lasted for over an hour. We lost sleep over it and were on edge for the rest of our stay. While the hotel mgr did try to accommodate and was friendly, we will probably not return. We booked this hotel and paid a higher price over another choice and felt some regret after the incident.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower knobs didn’t work
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tentative and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 2 nights in Dec 2024

8/10 Good

CANDY LEE

Liked: Cleanliness, property conditions & facilities, room comfort
Needs Improvement.
The hotel was located near construction. Trying to get back and forth to the 12th floor on the elevators was ridiculous. $65 parking fee for the hotel was ridiculous. We took the stairs on 3 seperate occasions going up to the room. And 7 separate occasions to go down to the lobby. The elevators broke for 2 hours and even when operational they were full or over capacity. For such a large hotel there should be more elevators or larger elevators. The bar was packed and it took 40 minutes to get our first drink and then they forgot to put our food order in and it took another hour.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room facing the fireworks and it was really nice. Bed is hard though
Stayed 1 night in Dec 2024

4/10 Poor

Donny

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unfortunately not worth the price.
We could hear the people in the room next door talking til 2:00 am. The caulking around the sink vanity is peeling and needs repair. The toilet moved when you sat on it. The girl at the front desk didn’t give us any information. Other than to say 7th floor is your room. Did not have a clue where breakfast was served. So just skipped it after paying extra for it.
Stayed 1 night in Dec 2024

2/10 Terrible

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking is horrible
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

10/10 Excellent

Djimon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, loved the valet
Stayed 2 nights in Dec 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here they will charge to 408.08 for a deposit 2 weeks later even if your left the room spotless. And will you call they can do nothing about it
Stayed 2 nights in Dec 2024

10/10 Excellent

Thi, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this Sheraton and the hotel was clean, staff were friendly and helpful, and we made good use of their restaurant. There’s also a rooftop lounge/dining area. Would definitely stay here again when we’re back in town
Stayed 3 nights in Dec 2024

8/10 Good

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a beautiful lobby and the restaurant had quick service and delicious food. The rooms were quiet but in need of repair. Our drawer was broken and my friend’s lock was broken. Our room smelled like a bar but the hotel sent a cleaning crew to disinfect it which was good. They are very attentive and we would probably return because it’s located right across from the TPAC in Nashville which is where we were heading for Nutcracker.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and rooms were nice, the water pressure was not great in the shower. I was not aware of the 25 dollar per day admin fee which would have been nice to know. The library restaurant and bar was great, excellent food and service
Stayed 4 nights in Dec 2024

10/10 Excellent

Brody

Stayed 3 nights in Dec 2024

10/10 Excellent

Glori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to many venues. Great staff!
Stayed 1 night in Dec 2024