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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Snack bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • The Factory
    ‪6 min drive‬
  • CoolSprings Galleria
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and Franklin Farmers Market. CoolSprings Galleria and Franklin Theatre are also within 6 miles (10 km).

What's nearby

  • The Factory - 6 min drive - 4.7 km
  • CoolSprings Galleria - 6 min drive - 5.0 km
  • Franklin Theatre - 7 min drive - 7.0 km
  • Lotz House Museum - 8 min drive - 7.7 km
  • Carnton Plantation - 12 min drive - 8.7 km

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 673 out of 891 reviews
Rating 8 - Good. 144 out of 891 reviews
Rating 6 - Okay. 37 out of 891 reviews
Rating 4 - Poor. 20 out of 891 reviews
Rating 2 - Terrible. 17 out of 891 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

Dr. Tan

Liked: Cleanliness
The team is always kind and the hotel is always clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

John, Christiana

Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick stay but right on and off the highway with good access to restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Belsa

Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was just a quick overnight one. But the hotel was lovely- clean, quiet and breakfast was good. Keep up the good work!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Located
Stayed 3 nights in Dec 2024

8/10 Good

Salvador

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a go-to, whenever we are in the area. Quick, easy, simple and reliable.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 2 nights in Dec 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel away from the crowds but close to shopping,and dining . Go eat at Big, Bad, Breakfast around the corner! It’s fantastic.
Stayed 2 nights in Dec 2024

6/10 Okay

Stacey

Travelled with family
Disliked: Cleanliness
Disappointed on how dirty the room was. Over lobby space seemed clean. But the room floor was dirty and unclean peppered with obvious dirt, hair etc. bathroom counter/shelf ledge and other areas of the surfaces I had to wipe clean. Will not return to this hotel for my stay in Franklin ever again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and lounge area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience
Quick check. Clean room. Overall great experience.
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024