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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property
3-star hotel near Port of New Orleans

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
Reception
Theatre show
View from property
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Air conditioning

Explore the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Audubon Aquarium
    ‪7 min drive‬
  • New Orleans Riverwalk Shopping Center
    ‪7 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1006)
The price is CA $219
per night
CA $249 total
includes taxes & fees
18 Feb - 19 Feb
Holiday Inn New Orleans West Bank Tower, an IHG Hotel

About the area

Gretna

In Gretna .Within 3 miles (5 km) of this Gretna hotel, you'll find Mississippi River and Algiers Ferry Terminal. Ernest N. Morial Convention Center and National World War II Museum are also within 6 miles (10 km).

What's nearby

  • National World War II Museum - 6 min drive
  • Ernest N. Morial Convention Center - 6 min drive
  • Mardi Gras World - 6 min drive
  • Port of New Orleans - 7 min drive
  • Canal Street - 7 min drive

Getting around

  • Saint Charles at Saint Joseph Stop - 7 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬13 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Antoine's Famous Cakes - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬10 min walk

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

3-star hotel near Port of New Orleans
Courtyard by Marriott New Orleans Westbank/Gretna offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, multilingual staff, and a garden are also featured at the business-friendly Courtyard by Marriott New Orleans Westbank/Gretna. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 5.00-20.00 for adults and USD 5.00-20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James Belton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was was great.
Stayed 1 night in Jan 2025

8/10 Good

Tracy, LAKE CHARLES

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 2 nights in Nov 2024

6/10 Okay

shinar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Interior of rooms looked worn and out dated. The staff cleaned it as best it could get. Linen smelled.
Stayed 1 night in Oct 2024

10/10 Excellent

Lily P

Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Travelled with family and small children
The shower in our room did not work. I was not credited any money for not having an inopeable shower. Not fun going to my next destination on a sponge bath for me and my family.
Stayed 1 night in Oct 2024

10/10 Excellent

Terece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in wasn’t the best! No one was at the front desk when we arrived! We waited for 15 minutes before front agent appeared without any apologies. I asked can we check in with you and she didn’t answer at first then after 2 minutes asked me how could she help me. She wasn’t pleasant nor did she have the best attitude for a front desk agent!! More training is necessary for her!! Leaving on the other hand was completely impressive!! The agent that checked us out was very professional and courteous!! Answered all my questions and was extremely helpful and went above and beyond to make sure I was completely satisfied. She also asked if I had any other questions or concerns.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
forgot his name, but the man at the bar was AWESOME. we sat & talked with him every night until they closed. definitely will stay here again our next trip to NOLA!
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was hoping for housekeeping to be like it used to be. Now I have to request services.
Stayed 3 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2024

2/10 Terrible

Joyneice

Stayed 1 night in Aug 2024

8/10 Good

Schwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was ok.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service
I will never stay here again.
When I first checked in I received attitude for not having my card to unlock the main door. Granted I hadn’t checked in yet. The customer service was poor to begin with. I tried to use my iron in my room and it would smoke out of the plastic so badly that I almost set the smoke alarm off. I tried to exchange and was told we don’t have anymore in the back and received attitude when I tried to exchange it. There were roaches in my room. The AC barely worked in my room and my room would not get cool. I will never choose this hotel for a future stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024