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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property
3-star hotel near Port of New Orleans

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
Theatre show
View from property
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Air conditioning

Explore the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪6 min drive‬
  • Port of New Orleans
    ‪7 min drive‬
  • Canal Street
    ‪7 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Gretna

In Gretna .Within 3 miles (5 km) of this Gretna hotel, you'll find Mississippi River and Algiers Ferry Terminal. Ernest N. Morial Convention Center and National World War II Museum are also within 6 miles (10 km).

What's nearby

  • National World War II Museum - 6 min drive - 6.6 km
  • Ernest N. Morial Convention Center - 6 min drive - 6.6 km
  • Port of New Orleans - 7 min drive - 7.2 km
  • Caesars New Orleans Casino - 7 min drive - 8.1 km
  • Canal Street - 7 min drive - 8.1 km

Getting around

  • Saint Charles at Saint Joseph Stop - 7 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬13 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Antoine's Famous Cakes - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬10 min walk

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

3-star hotel near Port of New Orleans
Courtyard by Marriott New Orleans Westbank/Gretna offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, multilingual staff, and a garden are also featured at the business-friendly Courtyard by Marriott New Orleans Westbank/Gretna. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Exterior

Holiday Inn New Orleans West Bank Tower by IHG

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is CA $175
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

West

Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JULIE, ROCKTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raven is AWESOME!! Your staff was wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

James Belton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Garrett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

courtney, MONTGOMERY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Stars

Good hotel…
Stayed 2 nights in Dec 2024

10/10 Excellent

LouJane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for going on a cruise. Parking $10 day. Independent transportation to cruise dock for $15 per person.
Stayed 1 night in Nov 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!!!

Loved loved loved this hotel. Prime location for me to go back and forth to NOLA off Tchoupatolis street. Less than 15 mins. They offered me and my two grandchildren complimentary breakfast which was so very helpful for us. I chose the hotel for the INDOOR pool and location. Will definitely be staying there again. Beautiful hotel also!!
Stayed 3 nights in Dec 2024

6/10 Okay

tia

Liked: Staff & service
Disliked: Cleanliness
Roach in shower behind soap dish
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
High priced considering continental breakfast is extra.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower improvement

Everything was Great except one thing, the shower temperature! The one handled hot & cold knob is awful. Its to difficult to get the perfered temperature. Shower head pressure needs to be stronger as well
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Courtney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was many broken things in the room would not recommend staying here the AC was super loud all night. There was a blinking light, the TV would not turn off and the bathroom shower was broke.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Liked: Cleanliness, property conditions & facilities
The first 30 minutes of being there, out car was robbed.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Amenities
The door was very difficult to open and close. I reported it but nothing was done. The shower is beautiful but adjusting the water took a very long time. We never had room service or extra towels
Stayed 2 nights in Dec 2024

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not heated pool

We booked and paid for a double bed room and when got there they told me my room was sold out but offered us two king rooms. We said yes, when we got to the rooms each room only have one queen bed. The rooms werent far away from each other but not close either. The friends and family had fun so at the end of day that’s all that matters to me. They said the pool was heated in fact it wasn’t and very cold. Really the only reason we booked a room at that hotel. Will remember not to book there for indoor heated pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the room was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

8/10 Good

Tracy, LAKE CHARLES

Stayed 1 night in Nov 2024