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Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison St Charles

Exterior
Children's play area - outdoor
Reception
Outdoor pool, open 10 AM to 10 PM, sun loungers
Lunch and dinner served, seafood

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Hot tub
  • Room service
  • Gym

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    6 min walk
  • Wendy's
    1 min walk
  • Saint Charles at Erato Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 3
  • 1 King Bed

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The price is CA $131
per night
CA $158 total
includes taxes & fees
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About the area

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Caesars Superdome - 2 min drive
  • Canal Street - 3 min drive
  • Port of New Orleans - 3 min drive

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25.0 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 51
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1005 reviews" "
Rating 8 - Good. 253 out of 1005 reviews" "
Rating 6 - Okay. 164 out of 1005 reviews" "
Rating 4 - Poor. 89 out of 1005 reviews" "
Rating 2 - Terrible. 92 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kaitlin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom and terrible shower set up left much to be desired. Water got everywhere in the tiny bathroom cause of the shower. Needs cleaning and updating bad

6/10 Okay

Rachael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient but the room was not very clean and we asked for our bedsheets to be changed due to animal like hair being on the blanket and the ones exchanged still had animal hair on it. Breakfast was also very subpar.

8/10 Good

Sarah

Liked: Staff & service
From a distance the room seemed immaculate with fresh pressed sheets. Unfortunately there was a large urine stain on the comforter covered by a top sheet among other sheet stains. It was clear that they had been laundered so we didn’t complain but that detail definitely was noticed. The bathroom area is also in need of updating as the shower sprays in all directions with poor water pressure. The pool was nice and they were able to turn hot tub heater on upon request

6/10 Okay

Scott

Travelled with family
Staff did not offer near by parking options so we parked on the road. Poor shower pressure, doors did not operate well, made impossible to not wake others
Stayed 1 night in Sep 2024

6/10 Okay

Cory

Disliked: Amenities
Ok
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

There was a lot of walking to get to our room. Room could have been cleaner but the beds were nice. Overall location was ok
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and a reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Wolf flash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everyone was nice and the room was in great show.
Stayed 1 night in Sep 2024

6/10 Okay

Marcella

Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue I had was the smoke detector beeped every couple of minutes
Stayed 1 night in Sep 2024

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 1 night in Sep 2024

10/10 Excellent

erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Sep 2024

10/10 Excellent

Miss April

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I truly enjoy my stay my kids enjoy we went to stay because of the hurricane Francine had the best time enjoy the pool hot tub and food .
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e-work
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Chad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sheldon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the look and feel of the property i reserved a room with a queen bed get inside the room two double beds i ask front desk what's wrong and she says that they're looking out for me because the room is bigger if i wanted 2 beds i would have reserved 2 beds but i guess she knows what i want more than i do
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jeremiah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the property’s location, fairly close to the business district and French quarter. The price per night is reasonable. The area around the hotel is kind of sketchy though and doesn’t feel safe. The staff was helpful with my room not having a tv remote. The tv quality and size is great. A lot of little issues in the room—sink was backed up, only half the shower is protected with a glass wall so water gets everywhere when you shower. The room is pretty run down—tissue paper covering the window above the door, damage to walls, lamp shades, desk chair peeling apart, etc. the room also shares a door with the next room, so you hear the other people’s noise, not great sound insulation.
Stayed 1 night in Sep 2024

6/10 Okay

arthur

Stayed 2 nights in Aug 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was overwhelming polite, friendly, informative and professional. My room was clean, the AC was exceptional and the bed....OMG! I was so comfortable that when it was time to check out, I did the "look back". Some will understand that. The breakfast buffet was a real breakfast, not just cereal and fruit. There were choices! I enjoyed my stay in New Orleans and the hotel played a major role in that experience. Great job staff! The Maison St Charles was a great choice. The streetcar runs right in front and will take you to Bourbon Street. The restaurant attached, Mr Ed's Seafood and Oyster Bar, wiil NOT disappoint. This hotel embodies New Orleans.
Stayed 5 nights in Aug 2024

10/10 Excellent

Karima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in this place definitely recommend it
Stayed 3 nights in Aug 2024