The Mercantile Hotel New Orleans

3.0 star property
3-star eco-certified hotel near Ernest N. Morial Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Suite, 1 Queen Bed, Accessible, Bathtub
Lobby lounge
Aerial view
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    4 min walk
  • Canal Street
    8 min walk
  • Caesars New Orleans Casino
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bathtub

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Bathtub

  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk - 0.3 km
  • Canal Street - 8 min walk - 0.7 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Port of New Orleans - 15 min walk - 1.3 km
  • Bourbon Street - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

3-star eco-certified hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1039 reviews" "
Rating 8 - Good. 215 out of 1039 reviews" "
Rating 6 - Okay. 107 out of 1039 reviews" "
Rating 4 - Poor. 47 out of 1039 reviews" "
Rating 2 - Terrible. 42 out of 1039 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, New Orleans

Stayed 3 nights in Sep 2024

10/10 Excellent

qu ceeba, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteos and pleasant. My family and I were always greeted with smiles. The rooms were clean and spacious, breakfast had a lot of selections and the bar had top shel liquor
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and Donna was very welcoming and upgraded me to a executive king suite. The complimentary breakfast was good and the hot food was fresh and everything was well stocked. The room was nice a little worn on some surfaces but very clean. The air conditioner was great kept the room very cool my entire stay. I will definitely book this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

emery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this hotel. The staff was friendly when I arrived, the elevator was fast, and my room was right next to it. The hotel is very quiet, as is the area around it mostly. There was street parking every evening when I got in, cutting the cost of parking to around $10 per day instead of $30-40 at the garages. There were great dining choices nearby if you didn't want to venture to the more crowded areas of the Quarter or business district. Lots of great coffee shops and you're on the same street (Girod) as a Rouse's grocery store about 6 blocks away. I'll definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, the only thing is location it’s kind of far to walk to the French quarter
Stayed 1 night in Jul 2024

10/10 Excellent

Shantonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Chamaine

Liked: Staff & service, amenities
Door didn’t shut so you had to slam it
Stayed 2 nights in Aug 2024

4/10 Poor

Krystel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Charley

Travelled with family
excellent location of shopping and eating.
Stayed 3 nights in Aug 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Genice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. I will stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Crystal

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

JaShunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I want to start this review off stating that the workers particularly Rochelle were first class all the way. They made my stay so much easier and they were extremely helpful. I cannot emphasize that enough. They were so helpful. I really like the vibe of the hotel. It had a kind of old world rustic modernization included. I really like the hotel. It is in great walking distance from a lot of the attractions. I would highly recommend this hotel and I will stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Quorney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

Bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pickleball Is Life
The desk people, the housekeepers, the bartender - everybody that worked there were simply the best! Could not do enough to help me have a great experience.
Stayed 3 nights in Aug 2024

6/10 Okay

Kayli

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Deirdira

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dawn

Stayed 2 nights in Aug 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our kids liked the games in the cafe, and the breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. No complaints. We would stay here again if we’re ever back in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, polite and friendly.
Stayed 1 night in Aug 2024