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The Mercantile Hotel New Orleans

3.0 star property
3-star eco-certified hotel near Ernest N. Morial Convention Center

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Photo gallery for The Mercantile Hotel New Orleans

View from property
Lobby lounge
Aerial view
Executive Suite, 1 King Bed | City view
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Laundry
  • Parking available
  • Free WiFi

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪4 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

City view

Suite, 1 King Bed with Sofa bed, Bathtub

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | Private kitchenette

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • City view
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk - 0.3 km
  • Canal Street - 8 min walk - 0.7 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Port of New Orleans - 15 min walk - 1.3 km
  • Bourbon Street - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

3-star eco-certified hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1110 reviews
Rating 8 - Good. 226 out of 1110 reviews
Rating 6 - Okay. 113 out of 1110 reviews
Rating 4 - Poor. 43 out of 1110 reviews
Rating 2 - Terrible. 50 out of 1110 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a One bedroom apartment with a Old school record player and Albums to play. Definitely Southern Hospitality. Great view of the city
Stayed 1 night in Mar 2025

6/10 Okay

Sharon L

Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANd a record player
my room was huge! great decor and a record player!
Stayed 1 night in Jan 2025

6/10 Okay

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice just the extra holding fee sucks. 3-7 days bit extreme. Just use your credit card for reservations and payment.
Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in and check out. Great room and bathroom.
Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

LAURAANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really surprising clean comfortable and cute. The staff were kind and considerate as well as professional. Loved the location and the rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and pleasant!
Stayed 1 night in Jan 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, the coffee machine wasn't working but they brought a little one to service everyone, good breakfast. I love to have a security box in my room, good pressure of water, everything was good.
Stayed 1 night in Dec 2024

8/10 Good

Warissara

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room had a record player, even though I did not use it. It added vintage character.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Interesting hotel rooms with multiple areas, like a small apartment. Really nice bathroom. Comfortable. Big free breakfast. Good location. Quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dalila, Palmdale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

KHALIL

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Mercantile Hotel during the ASHP Midyear Conference, and it was an outstanding experience. While the hotel itself was beautiful and well-appointed, I want to give special recognition to Mr. Barry in the kitchen. His friendliness and warm demeanor made every interaction a delight. His attention to detail, whether it was ensuring the meals were perfect or accommodating guests’ needs, was exceptional. What truly stood out was his willingness to go above and beyond to ensure every guest felt valued and cared for. Mr. Barry’s dedication to excellence left a lasting impression and made my stay even more enjoyable. Thank you, Mr. Barry, and the entire Mercantile Hotel team, for such memorable hospitality. I’ll definitely recommend this hotel to colleagues and look forward to returning in the future.
Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2025

6/10 Okay

Victoria

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Melisa

Stayed 1 night in Nov 2024

10/10 Excellent

Zeb

Stayed 2 nights in Dec 2024

10/10 Excellent

Naga Sai Manju Akhilesh

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024