M Social Hotel Times Square New York

4.0 star property
4-star eco-certified hotel near Times Square Church

Choose dates to view prices

Photo gallery for M Social Hotel Times Square New York

City view
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Serves breakfast, lunch, and dinner
View from room
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • Ed Sullivan Theater
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

New York

City center retreat .With a stay at this Manhattan hotel, you'll be steps from Times Square Church and Broadway Theatre. August Wilson Theater and Ed Sullivan Theater are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Broadway Theatre - 1 min walk
  • Times Square - 4 min walk
  • Museum of Modern Art - 7 min walk
  • Jacob K. Javits Convention Center - 3 min drive

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

M Social Hotel Times Square New York

4-star eco-certified hotel near Times Square Church
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • Meeting rooms
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 for adults and USD 13.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2150 out of 3496 reviews
Rating 8 - Good. 862 out of 3496 reviews
Rating 6 - Okay. 285 out of 3496 reviews
Rating 4 - Poor. 120 out of 3496 reviews
Rating 2 - Terrible. 79 out of 3496 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Shari, Bloomington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city views are beautiful
Stayed 3 nights in Dec 2024

10/10 Excellent

Mariangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! We had a lovely stay and can’t wait to return! Everything was great, room, amenities and kind professional staff!
Stayed 3 nights in Dec 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Amenities
The hotel location is great but the room itself was not worth what we paid ( average of $440 per night for a Friday to Tuesday stay). The room was small which was ok but there were no places to put items, especially in the bathroom. Very noisy. Elevator sounds and plumbing sounds starting at 6 am or earlier. The room was dimly lit. There was no bathroom fan so the room was quite humid after a quick shower. Staff were pleasant and the location is great but the two seperate elevator banks made things awkward at busy times in the morning.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine and its location were excellent. However, the $40 per night destination fee, which I knew about when booking, negatively impacted the overall experience. It felt like an extra charge added purely for additional profit. It would be more transparent and fair to include this fee in the room rate. It gave the impression of a tactic similar to those used by budget airlines to attract customers.
Stayed 4 nights in Oct 2024

8/10 Good

Maryann E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and stay here again. The sound-proofing of the rooms was excellent - which was extremely necessary. I found the decor comfortable and modern. The room is well-appointed, I slept extremely well. They have a very convenient convenience store by the lobby, and an equally convenient drugstore occupying the corner of the building. Definitely became a home away from home and a sanctuary for me. A few cons - the staff could've been friendlier at times. Some people - like some of the bartenders and the housekeepers - were stellar. Some, like servers and hosts, were sometimes put out. Be aware that you are almost on top of Times Square, and while that's better than being in Times Square, the Square is a circle of Hell. And you're going to feel yourself riding the elevators in your sleep because this hotel is strictly vertical. Shoutouts to the nicest staff - the tall, European bartender/server with a beard, the early shift, weekday bartender who'd been in New York 25 years as of Halloween, and the sweet blonde housekeeper with curly hair on floor 31. Ya'll took great care of me.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and had a professional staff. Location was good and walkable.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Even though the rooms are very small, it was still a good hotel. I loved the location of the property, and the staff was very friendly. Alvin at the front desk was awesome!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, convenient walkable location. Clean rooms. Excellent view at rooftop bar but the Bar service was very slow.
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Clean. Not particularly quiet at night being close to Times Square. Breakfast was great but line to get breakfast after 7:30 am too long.
Stayed 2 nights in Nov 2024

10/10 Excellent

MAY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Times Square. Great facility and staff.
Stayed 1 night in Oct 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view down to Times Square. Trying to be trendy. Rooms fine but not magnificent. Great central location. Overpriced, but that’s NYC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, Friendly Staff
Overall, I was satisfied with my stay. The staff were very courteous and I was especially impressed with the baggage concierge. Very friendly guys. The cost for the room was pricey so I was surprised to see that there was no coffee pot in the room. The rooftop patio off the lobby is a big draw here, as well. It's a great place to sit and see the city below. Very tight shower entry. I'm a big and tall guy and, though I had enough room to get in, it was close. I once stayed in a hotel with this same shower door design and its entry was even smaller.
Stayed 1 night in Oct 2024

10/10 Excellent

David, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a fresh clean feel. The lobby area is a little unusual....with people just wort of hanging around.....but the bar and patio are very nice. Staff was quite nice and professional.
Stayed 2 nights in Oct 2024

8/10 Good

Moe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our washroom had few issues - drain stopper for sink was broken / toilet seem to run all Night / fresh water machine on floor was broken
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great choice for time square area hotel . Staff helpful and friendly. Rooms clean and quiet. Great location. Will stay again
Stayed 7 nights in Oct 2024

10/10 Excellent

Mayanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MSocial is located walking distance from Rockefeller Center, St. Patrick’s Cathedral and public transportation!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Great location on Broadway, in walking distance from many attractions. Roof top bar view of Times Square was gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Our room had plenty of space, a great view of Times Square as well as a partial view of the Hudson. All of the staff were welcoming, friendly and helpful. The hotel was very clean, the bed comfortable and the balcony and lounge area were excellent.
Stayed 5 nights in Oct 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

HARLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

sara

Travelled with family
I reserved the room for the stand alone shower shown in the pictures of my reservation. I have a bad hip so it is a hazard for me. When i found a bathtub I called the operator and was told I have to walk down to the front desk. At the front they said they couldn’t switch that night, that I would have to take all my luggage to the front the following morning and leave it all with him until a room became available in the evening. Why couldnt I have stayed in the current room where my bags were locked and safe? By the next day I was over the bad attitudes and just decided to cross my fingers and hope I didnt eat it in their tiny gross bathroom. The last night our heat wouldnt work the whole night. We called the front desk and were told the heat wasnt working for the whole hotel. That it wasn’t ‘on yet’. They brought us a blanket. No refund. No discount. Nothing. We had to stay under covers the rest of the night in jackets.
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviane

Stayed 4 nights in Oct 2024