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Crowne Plaza Albuquerque, an IHG Hotel

3.5 star property
3.5-star hotel near University of New Mexico

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Albuquerque, an IHG Hotel

Exterior
BBQ/picnic area
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
3 bars/lounges, pub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
1901 University Blvd NE, Albuquerque, NM, 87102
  • University of New Mexico
    4 min drive
  • Indian Pueblo Cultural Center
    4 min drive
  • University of New Mexico Hospital
    5 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    14 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

City center stay.Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico and University of New Mexico Hospital. Also, Albuquerque Convention Center is within 3 miles (5 km) and Old Town Plaza is within 6 miles (10 km).

What's nearby

  • University of New Mexico - 4 min drive
  • University of New Mexico Hospital - 5 min drive
  • Albuquerque Convention Center - 5 min drive
  • ABQ Uptown - 6 min drive
  • Old Town Plaza - 6 min drive

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪La Cumbre Brewing Company - ‬2 min drive
  • ‪Stripes Burrito Co. - ‬11 min walk
  • ‪The Craftroom - ‬11 min walk
  • ‪Kimo's Hawaiian BBQ - ‬2 min drive

About this property

Crowne Plaza Albuquerque, an IHG Hotel

3.5-star hotel near University of New Mexico
Crowne Plaza Albuquerque, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 150 meeting rooms. Event space at this hotel measures 7793 square feet (724 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Crowne Plaza Albuquerque, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Albuquerque hotel is smoke free.

  • 1 building
  • 261 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • 7793 sq ft of conference space
  • 724 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Crowne Plaza Albuquerque, an IHG Hotel offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10-15 per person
  • 3 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in August and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1003 reviews" "
Rating 8 - Good. 266 out of 1003 reviews" "
Rating 6 - Okay. 140 out of 1003 reviews" "
Rating 4 - Poor. 90 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NEVER stay at this hole in the ground again. The staff was rude and racist. I stayed there for the Balloon Fest. I was so disappointed. The first night was traumatizing. The outlets did not work, there was insufficient linen, the phone cord had to be jiggled in order for the phone to work. We were moved to another room. The second night we were denied access, went to front desk and inquired about the inoperable key. Staff replied, "Its blinking yellow bc it dont work." Ya think? I was so ready to check out and GO. On the last day in the hole, all the power went out, no announcement from staff, just silent blackness. If you enjoy subpar amenities, this is the spot. The cafe is overcharged with cold powdered eggs. Just a nightmare all around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, James, was excellent and allowed me to check in early (after needing to leave the other property I had booked because it was uninhabitable). Thank you for completely transforming my stay in Albuquerque.
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly people
Stayed 1 night in Sep 2024

6/10 Okay

Alicia

Travelled with family
Disliked: Cleanliness
First time staying here, you have to request for a fridge and microwave to be brought up to your room if you need it. The indoor pool is a walk to get there and feels a bit sus when walking there. If you are just staying the night and heading out, then its okay but if you have a family, it's not so family friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Salma

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and nice accommodations. Area nearby was not the best. Hotel is close to highway which was convenient. The eastern views from our 9th floor room were beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal

Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities
We like this hotel and the pool but the area around it is Sketchy with a capital S. Families should know it’s at the intersection of I-25 and I-40, across the street from the truck stops. Watch your back. And your property.
Stayed 1 night in Sep 2024

10/10 Excellent

judith

Stayed 2 nights in Aug 2024

10/10 Excellent

Janeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view and balcony
Stayed 1 night in Jul 2024

10/10 Excellent

Barry, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Host was pre-occupied and was not too personable.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Live the pool. Didn’t know of inside pool tho until other guest told us.
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service
3 restaurants listed on the information but only 1 with a very limited menu for dinner when we arrived; traveling through so we didn’t want to walk anymore and the area surrounding did not feel safe to walk. We even asked about security in parking lot for cars. Did NOT look like the pics on Expedia outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Randy, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice nice nice
Stayed 1 night in Jul 2024

2/10 Terrible

Eric Allen

Stayed 1 night in Jul 2024

6/10 Okay

Dev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It's good and value for money.
Stayed 1 night in Jul 2024

2/10 Terrible

Bryon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am concerned that there is bed bugs.
Stayed 1 night in Jul 2024

4/10 Poor

Mateo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not top notch
Stayed in 705. Faucets were loose. Shower water would not drain so you showered in standin water. Light were rusted. 160 is way too much for this property. I was very disappointed
Stayed 1 night in Jul 2024

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the restaurants in the hotel, and the fact it’s a pet friendly property.
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We liked the breakfast and had help during check in. Check process was quick. Friendly staff. What we did not like was the location. Several non customers walking across parking. We were worried about car being broken into but thankfully they had a security on watch. Our room had stains on the carpet and room had no fridge or microwave. Wi-Fi was slow and would not connect the Netflix ( TV ) .
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024