4/10 Poor
Leslie
Travelled with family
Apr 21, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were friendly and accommodating. We have a very nice experience with the staff. Great location, can’t beat that. Accessible to shops, restaurants and more. They have 24hour laundry free of charge and welcome lounge, great addition to their amenities. Though we didn’t got a chance to use it. The reception area is very spacious and clean. They have separate elevators going to rooms. The downside (for us) was, the room was dirty, especially the carpet. It doesn’t look like it was cleaned before we checked in and was not maintained properly. But the room we’re in was very spacious (it was on the top floor), which I didn’t expected it to be. Also, the water pressure is low and the shower head holder is fix. Hopefully, they will monitor the maintenance of each and every room. It is very important for traveller, most especially for families, to have a nice, clean room to stay and sleep in after a tiring day.
Leslie
Stayed 1 night in Apr 2025