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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property
Hotel near Byward Market Square in Ottawa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Byward Market Square
    ‪9 min walk‬
  • University of Ottawa
    ‪10 min walk‬
  • Embassy of the United States
    ‪10 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (7145)
The price is CA $137
per night
CA $163 total
includes taxes & fees
12 Feb - 13 Feb
The Business Inn

About the area

Ottawa

Heart of Ottawa.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • Byward Market Square - 9 min walk
  • University of Ottawa - 10 min walk
  • National Gallery of Canada - 11 min walk
  • Parliament Hill - 4 min drive
  • Canadian Museum of History - 5 min drive

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1088 out of 2091 reviews" "
Rating 8 - Good. 614 out of 2091 reviews" "
Rating 6 - Okay. 223 out of 2091 reviews" "
Rating 4 - Poor. 86 out of 2091 reviews" "
Rating 2 - Terrible. 80 out of 2091 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MD MESBAHUL

Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, just a little difficult to get into underground parking at times due to delivery trucks for building, have patience and we made it in and out several times. We loved the young woman who checked us in, shout out to her Heather was fantastic. Explained so much and told us about the rewards program at the Holiday Inn, yes we signed up on checkout. Also a special thanks to another desk clerk, no name. We received a call from a man at 6:30 pm on Sun Oct 27th asking us to come downstairs. We obliged and found him to be a little hostile, trying to be professional but could not conceal his hostility. He told my Husband that the card was not recorded for payment. I told him Heather had checked us in and all was well, I told him the Mastercard Company is closed on Sunday so if he has a problem on Monday am, I will fix it immediately. When we went downstairs on Monday at 7am, we were informed all was well the card was approved at 6:03am, by the Indian female desk clerk. She was so very nice and told us not to worry about what he said, it was all okay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well
Stayed 1 night in Oct 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra Uwase

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place, staff was professional
Stayed 2 nights in Oct 2024

2/10 Terrible

Casey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were told 24 hours prior that there would be parking available for us and when we arrived, they said that we would have to walk seven blocks now and right out front of the hotel. There was over 200 crackheads taking needles in between their feet, it was not the atmosphere we wanted nor was it close to any of the amenities and we definitely were not going to walk seven blocks at night to get to our vehicle with the atmosphere that they had out front. It was completely unsafe and helpful because we had already preserved and reserved a parking spot and they were not willing to accommodate.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, secure building, comfortable beds, overall amazing
Stayed 1 night in Oct 2024

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with lovely view, Excellent Staff, Breakfast was phenomenal
Stayed 1 night in Oct 2024

10/10 Excellent

Anu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and safe. The best thing I liked was clean washrooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean, CALEDONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Stayed 1 night in Oct 2024

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was excellent stay AC very noisy Clean and new room well decorated design Bed were very comfortable Shower was nice hot with high water pressure
Stayed 2 nights in Oct 2024

8/10 Good

Susan Elleanor

Stayed 1 night in Oct 2024

4/10 Poor

Pierre

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

AI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We spent around $20 to park underground, and walk or take the bus to downtown. It is very convenient to go everywhere.
Stayed 1 night in Oct 2024

6/10 Okay

THOMAS

Liked: Cleanliness, staff & service
Good beds and clean space, breakfast included. Area around includes homeless and vagrants. No restaurant and fire alarm defect required room change.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xiangbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

abraham ramos

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

VINITA

Stayed 1 night in Sep 2024

6/10 Okay

Erica

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was good and suited our trip…mail Checkout. 1 elevator was down, (which can happen). However, the hotel didn’t do anything to help the flow of guests using the elevator. We were staying on the 2nd floor and left our room loaded down with bags. Got to elevator and waited over 30 an hour before trying to manage the stairs. The hotel needed to put someone on elevator to get guests with luggage to checkout.
Stayed 3 nights in Oct 2024