Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4.0 star property
4-star eco-certified hotel near Kanata Centrum Shopping Centre, connected to a shopping center

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December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Point of interest
Point of interest
Suite, 1 King Bed with Sofa bed, Corner
Indoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    7 min walk
  • Bell Sensplex
    4 min drive
  • Tanger Outlets
    5 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    27 min drive

Room options

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Corner

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 26.0 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Single Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Ottawa

Kanata stay.With a stay at this Kanata hotel, you'll be within half a mile (1 km) of Kanata Centrum Shopping Centre and 2 miles (3 km) of Bell Sensplex. Tanger Outlets and Canadian Tire Centre are also within 3 miles (5 km).

What's nearby

  • Kanata Centrum Shopping Centre - 7 min walk
  • Bell Sensplex - 4 min drive
  • Canadian Tire Centre - 5 min drive
  • Tanger Outlets - 5 min drive
  • Nepean Sportsplex - 13 min drive

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬12 min walk
  • ‪East Side Mario's - ‬4 min drive
  • ‪Milestones - ‬3 min walk
  • ‪Via Cibo - ‬11 min walk
  • ‪Jack Astor's - ‬10 min walk

About this property

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4-star eco-certified hotel near Kanata Centrum Shopping Centre, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. The eco-certified Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1999
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • No smoking on site
  • Water dispenser
  • Dining venue
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 20-30 for adults and CAD 12-15 for children
  • 1 restaurant

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 57 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Central
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were friendly and very welcoming to my working dog. They even gave her a little treat! Highly recommend this place for travelling with your dog. I booked a suite so I could have her crate separate from my sleeping area as we are both light sleepers. This arrangement was perfect. Floors were not carpet so I didn’t need to stress about muddy paws or spilled water dishes.
Stayed 2 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ! Great staff and informative!
Stayed 1 night in Sep 2024

10/10 Excellent

Giuseppe

Stayed 1 night in Aug 2024

10/10 Excellent

Kirubakaran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

ZengLin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 3 nights in Aug 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an excellent location,very accessible to the rest of the city .The are very friendly and helpful.The environment is siren and peaceful.I highly recommend it to anyone visiting Ottawa.
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Where's the restaurant?
The suite was very good. I specified a room with a walk-in shower and that's what we got. However there was no grab bar in the shower and the shower floor was slippery. There was a grab bar next to the toilet so why not in the shower too? Why are all the beds in hotels so high? If you're not 5"10" or taller you cannot just sit on the edge of the bed! But this is the case in every place I've been in recent years, not just Holiday Inn. So take a step stool with you if you are just average height or shorter. The restaurant was closed for renovations and I did not know about it until after I made the reservation. I might have chosen a different hotel. They did compensate for this by providing 10 - 15% discounts at various nearby restaurants. We took advantage of a few of them but a restaurant in the hotel is much better. There was a reasonably priced breakfast buffet. It was OK in terms of the food and very good in terms of the service. The new restaurant will be a French restaurant, "Chez Lionel", when it opens. A more family oriented restaurant might be better but I don't know what the menu will be like. The door into the room was extremely heavy. My wife could barely open it. And watch out when it closes behind you! It could knock over a child or an elderly person. But even with all that force it did not lock on its own and had to be shut tightly by hand. All the staff were very helpful and friendly.
Stayed 4 nights in Aug 2024

2/10 Terrible

JAMES

Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Great central area for theatre, shopping, and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olayinka

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was quiet and clean I did not like that the refrigerator in our room was not working
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Quick check in.
Stayed 1 night in Aug 2024

8/10 Good

Cindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed that the hotel did not have pay per view. Tired from our travels, we just wanted to watch a movie and unfortunately, that was not available.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024