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Hilton Garden Inn Ottawa Airport

3.0 star property
3-star hotel in Gloucester

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Breakfast, lunch, dinner served; international cuisine
Lobby
Evolution, Suite, 1 Bedroom
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • Rideau Canal
    ‪5 min drive‬
  • Rideau Carleton Raceway
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down comforters, desk, blackout drapes, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area

Evolution, Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down comforters, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Gloucester stay.With a stay at this Gloucester hotel, you'll be within half a mile (1 km) of Ernst & Young Centre and 2 miles (3 km) of South Keys Shopping Centre. Also, Rideau Canal is within 3 miles (5 km) and Rideau Carleton Raceway is within 6 miles (10 km).

What's nearby

  • Ernst & Young Centre - 10 min walk
  • Rideau Canal - 5 min drive
  • Rideau Carleton Raceway - 7 min drive
  • Carleton University - 7 min drive
  • TD Place Stadium - 10 min drive

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in Gloucester
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 11.95-17.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1125 out of 1962 reviews" "
Rating 8 - Good. 524 out of 1962 reviews" "
Rating 6 - Okay. 157 out of 1962 reviews" "
Rating 4 - Poor. 88 out of 1962 reviews" "
Rating 2 - Terrible. 68 out of 1962 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Clayborn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay overall. Hope to see the menu have new additions next year!
Stayed 3 nights in Oct 2024

10/10 Excellent

lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the Hilton Garden Inn was absolutely astounding. Every single employee we came across was extremely friendly and helpful. From the front desk staff, restaurant staff to the housekeepers -so professional and welcoming. I would gladly and confidently recommend this hotel. Hilton, whatever your employee customer-service program is at this facility, ITS WORKING!!
Stayed 4 nights in Oct 2024

6/10 Okay

Fouzia

Stayed 1 night in Oct 2024

4/10 Poor

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
It was ok but there is definitely better for cost
It was ok we paid for breakfast and it was gross and cold not worth paying buffet fees. The rooms was nice and big but the AC sucked was not cold we had put it to the lowest setting and still not good
Stayed 2 nights in Oct 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Edgar Jeovany

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it Periodt
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so spacious bed was comfortable and room was clean
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 2 nights in Oct 2024

8/10 Good

Susan Marie, Merigomish

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property under construction but it was not noisy. Busy and well staffed
Stayed 1 night in Oct 2024

10/10 Excellent

anubhuti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

The staff were kind and courteous.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with group
I liked the digital key
Stayed 1 night in Oct 2024

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Jordan

Business traveller
Disliked: Staff & service
I was not even greeted by the lady at the desk. She just stared at me. I went down for dinner, and the hostess was on her phone. I just stood there waiting until one of the kitchen staff yelled over at her. Food was very poor.
Stayed 1 night in Oct 2024

8/10 Good

DEREJE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Property and its near the airport and very Quite.
Stayed 6 nights in Oct 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't believe how quite it was despite being so close to the airport
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great we had a very nice stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rorenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2024

10/10 Excellent

Dominic

Stayed 1 night in Oct 2024

10/10 Excellent

AKM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Michele

Liked: Cleanliness, staff & service
Rooms need updating and plumbing is noisy
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Receptionist was terrible.
Stayed 1 night in Oct 2024

6/10 Okay

Shams

Liked: Staff & service
Bathroom was not good
Stayed 2 nights in Oct 2024