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Brookstreet

4.5 star property
4.5-star luxury hotel in Kanata

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Photo gallery for Brookstreet

Property entrance
Terrace/patio
Ice skating
Reception
Fountain

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Ottawa

Kanata stay.Your stay at this Kanata hotel places you within 6 miles (10 km) of Canadian Tire Centre and Kanata Centrum Shopping Centre. Bell Sensplex and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive - 6.9 km
  • Bell Sensplex - 8 min drive - 8.6 km
  • Canadian Tire Centre - 9 min drive - 8.8 km
  • Tanger Outlets - 10 min drive - 10.5 km
  • Algonquin College - 14 min drive - 16.9 km

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Kanata Noodle House - ‬19 min walk

About this property

Brookstreet

4.5-star luxury hotel in Kanata
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square meters) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury Brookstreet. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 27986 sq ft of conference space
  • 2600 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pickleball
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 764 out of 1231 reviews
Rating 8 - Good. 284 out of 1231 reviews
Rating 6 - Okay. 99 out of 1231 reviews
Rating 4 - Poor. 46 out of 1231 reviews
Rating 2 - Terrible. 38 out of 1231 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Stayed 2 nights in Dec 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service, clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property
Stayed 1 night in Dec 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Amenities
Very nice inside
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing the nhl players was great. Charging me to take a bus a little much should be apart of the service for using the hotel had I know that probably would have picked hotel closer to the rink
Stayed 1 night in Dec 2024

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Brookfield
We have stayed at the hotel many times. Nicely surprised by the updated rooms! Clean, spacious, and comfortable. We have tried a few other hotels but always come back to Brookfield.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cable went out a few times during the Canada World Juniors
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the brookstreet is always are go to hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Scott

Not fun taking a cold shower in December. No hot water for a “4 star…” hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is excellent.
Stayed 2 nights in Dec 2024

8/10 Good

Veronique

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa services were great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Farzaneh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Dec 2024

8/10 Good

Winifred

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place
Great place if you are staying Kanata. We come here yearly. Very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality of the staff at the front desk was wonderful. They were helpful and pleasant and our accommodations were just as described
Stayed 1 night in Dec 2024

10/10 Excellent

thomas, chisasibi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the underground parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all around. Loved the indoor pool
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel for an end-of-the-year company party, and while there were several positive aspects, a few inconveniences impacted my overall experience. The good: The hotel room was spacious and clean, offering a comfortable stay. The bad: Several issues impacted my stay. The coffee machine was dirty, with dust and hair in the reservoir, requiring me to clean it before use. The iron had burn marks from previous guests, and I had to wait 20 minutes for a replacement. The ironing board smelled unpleasant and transferred odor to my clothes. The shower took too long to heat up and never got hot enough. The TV lacked streaming options, and there was no way to add services like Netflix or Prime. One of the windows couldn’t be opened, limiting fresh air. The swimming pool was a letdown. The changing room was far from the pool, requiring a trek through a gym and cold hallway, and no bathrobe was provided. The pool itself had overly salty, lukewarm water, making it feel more like a budget hotel pool. Overall, while the room was clean, and the convention center well-equipped, issues with cleanliness, amenities, and the pool affected my stay. I hope the hotel addresses these to improve future guest experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

Krista, Sudbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super quiet room and nice views. Travelling with 2 kids 5 & under isn't always the easiest, but we had an excellent stay. The only negative I can point out would be how long it takes to wait for the elevator (mostly due to 2 impatient children added to the mix). That's out of the hands of the staff when everyone is checking out at the same time. Will definitely stay here again in the future!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that one of the elevators was always acting up which made the wait for the other 2 ling sometimes. Especially if you had a trolley.
Stayed 3 nights in Dec 2024