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Brookstreet

4.5 star property
4.5-star luxury hotel in Kanata

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Photo gallery for Brookstreet

Property entrance
Reception
Ice skating
Fountain
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Bell Sensplex
    ‪8 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Room

Wingate by Wyndham Kanata West Ottawa

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1601)
The price is CA $194
per night
CA $231 total
includes taxes & fees
11 Mar - 12 Mar
Wingate by Wyndham Kanata West Ottawa

About the area

Ottawa

Kanata stay.Your stay at this Kanata hotel places you within 6 miles (10 km) of Canadian Tire Centre and Kanata Centrum Shopping Centre. Bell Sensplex and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive
  • Bell Sensplex - 8 min drive
  • Canadian Tire Centre - 9 min drive
  • Tanger Outlets - 10 min drive
  • Algonquin College - 14 min drive

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Kanata Noodle House - ‬19 min walk

About this property

Brookstreet

4.5-star luxury hotel in Kanata
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square meters) and includes conference space. A seasonal outdoor pool, a health club, and spa services are also featured at the luxury Brookstreet. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Ottawa hotel.

  • 1 building
  • 276 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 27986 sq ft of conference space
  • 2600 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Au Naturel Spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 37-inch plasma TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16.00 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 996 reviews
Rating 8 - Good. 229 out of 996 reviews
Rating 6 - Okay. 79 out of 996 reviews
Rating 4 - Poor. 34 out of 996 reviews
Rating 2 - Terrible. 26 out of 996 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property, very quiet surroundings, relaxed atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😚
Stayed 2 nights in Nov 2024

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The checking was extremely long. A huge lineup from 3:30-6. Couldn’t check in til after. They should have 3 workers on for checkin.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ac noise and outdoor fan noise
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Property conditions & facilities
Satisfactory
Stayed 1 night in Nov 2024

4/10 Poor

Kathy, Ottawa

Travelled with family and small children
Disliked: Cleanliness, staff & service
This hotel had its day but now the rooms were dirty, particularly the ice bucket and less commonly used things seemed to have been months between cleaning. Staff and management were dismissive and acted inconvenienced when mentioned the concerns. The hotel rooms seemed dated and needed an overall refresh.
Stayed 1 night in Nov 2024

4/10 Poor

Mohammad

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good hotel in great location. But customer service can’t be any worse I always book this hotel because it should give me VIP privileges, but it never does ! I never get my room upgraded, and I always assumed they don’t have anything better available. This time I asked the front desk lady for a better room and she gave me multiple options, but very rudely assured me that I have to pay for that upgrade I used to stay at Brookstreet every month, but next time I think I will look for something else
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Roselyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Morningstar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel except for the limited above ground parking.
Stayed 1 night in Nov 2024

6/10 Okay

Hessah

Stayed 3 nights in Oct 2024

8/10 Good

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lots of open space and convenient for many places in the area.
Stayed 3 nights in Nov 2024

4/10 Poor

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well appointed hotel room. However one of the worse nights I have spent in a hotel. Went to bed at 11, was just falling to sleep when some kids out in the hallway it seemed started screaming. Got the adrenaline going. Started to doze off again and the same thing happened. Wide awake this time. Then people were opening and closing their doors until 3 am when exhaustion took over and I slept for a few hours. In the morning when we tried to leave the underground parking, we had left our keys at reception during checkout leaving us no way to get out of the garage. Had to call for help multiple times, with a line of cars behind me, before someone answered and raised the exit bar
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

SARAH J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Very nice!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shaelah

Stayed 1 night in Nov 2024

10/10 Excellent

Su

Travelled with partner
All around excellent experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfy beds and quiet. Slept great!
Stayed 1 night in Nov 2024

10/10 Excellent

shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, loved the balcony and live jazz bar
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times now and it's a beautiful spot. Hotel is great and restaurants are also delicious. In our room the shower was half working - half the water passed thru the shower head and half remained out the drain. The clock doesn't quote work as some of the LED lights didn't work anymore.
Stayed 1 night in Nov 2024

8/10 Good

CARMEN ROSA

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Confortable, moderne , mais la propreté 😞
Moderne, confortable mais la propreté de les aires communes comme le tapis de les couloirs de l’étage de notre chambre était sale les 3 jours de notre séjour, aussi les portes en verre du balcon de la chambre était taché par empreintes des doigts
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Brookstreet. It's a great relaxing hotel. Restaurants are excellent quality
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Brookstreet. Great staff. Beautiful rooms
Stayed 1 night in Nov 2024