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Fitzherbert Castle Motel

3.5 star property
3.5-star motel in West End

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Photo gallery for Fitzherbert Castle Motel

Front of property
Superior Studio, 1 King Bed | Private kitchenette
Exterior
Property entrance
Family Studio, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

View in a map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410
  • Place, The Square
    ‪8 min walk‬
  • Place, Arena Manawatu
    ‪18 min walk‬
  • Place, Palmerston North Hospital
    ‪4 min drive‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Studio, 1 King Bed

Family Studio, 1 King Bed

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds

Basic Studio, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Palmerston North

West End stay.Within a 10-minute walk of this West End motel, you'll find The Square and City Library. Palmerston North Convention Centre and Te Manawa are also within half a mile (1 km).
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What's nearby

  • Palmerston North Convention Centre - 8 min walk - 0.7 km
  • The Square - 8 min walk - 0.7 km
  • New Zealand Rugby Museum - 14 min walk - 1.2 km
  • Arena Manawatu - 18 min walk - 1.5 km
  • Palmerston North Hospital - 4 min drive - 2.9 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪Flavour Bistro - ‬10 min walk
  • ‪Lone Star - ‬7 min walk
  • ‪The Brewers Apprentice - ‬9 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Moxies Cafe - ‬9 min walk

About this property

Fitzherbert Castle Motel

3.5-star motel in West End
There's a snack bar/deli on site. Public spaces have free WiFi. Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults, and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Fitzherbert Castle Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 397 out of 631 reviews
Rating 8 - Good. 187 out of 631 reviews
Rating 6 - Okay. 35 out of 631 reviews
Rating 4 - Poor. 9 out of 631 reviews
Rating 2 - Terrible. 3 out of 631 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheree

Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice - large and in good shape. Bed good. Shower was decent, although temperature not very consistent. But, overall good value
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

6/10 Okay

Shirley

Stayed 1 night in Jun 2025

10/10 Excellent

Tania

Stayed 1 night in Jul 2025

10/10 Excellent

Gendy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, warm and made me feel very welcome.
Stayed 1 night in Jul 2025

8/10 Good

ZACHARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, room comfort
Great location. Unit was comfortable and cosy but was quite dark and the bathroom needs renovating. Staff ultra friendly and welcoming
Stayed 1 night in Jun 2025

6/10 Okay

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is central to the area we required, cost competitive. Extremely well presented & serviced - staff were simply next level by being proactive, rather than reactive. A refreshing approach to customer service/care.
Stayed 3 nights in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not arrive before closing time (8pm) but the room was ready for us and the door left on the latch so we could get inside. Excellent customer service
Stayed 1 night in May 2025

8/10 Good

Avinash

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Palmerston North

It was a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and very quite bed was comfy
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent, friendly front of house….recommended
Stayed 1 night in May 2025

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the wifi wasn’t great but not a huge problem as we only stayed 1 night. But staff were very friendly and accomodating
Stayed 1 night in May 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable, easy walking distance to central city.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Turret Room

Great hotel. We had a quirky turret room which is clean and spacious. Only comment really is that a grab bar is needed in the shower over bath as it’s really slippery.
Stayed 1 night in May 2025