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Poulo Wai Hotel and Apartment

4.0 star property
4-star spa hotel near Central Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Poulo Wai Hotel and Apartment

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Rooftop terrace
Rooftop terrace
Rooftop terrace
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Central Market
    7 min walk
  • 商家微信定位谷歌地图标注
    1 min walk
  • Phnom Penh Railway Station
    16 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    28 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, Multiple Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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CA $84 total
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About the area

Phnom Penh

Central Phnom Penh getaway .Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and Royal Palace. Riverside and Independence Monument are also within 2 miles (3 km).

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Riverside - 13 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

4-star spa hotel near Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instruments
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 68
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 128 reviews" "
Rating 8 - Good. 32 out of 128 reviews" "
Rating 6 - Okay. 9 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TAY SHAN

Stayed 4 nights in Sep 2024

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

JOHN-ANDREW, Plumas Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
これまでプノンペンとシェムリアップの色々なホテルに滞在してきましたが、全てにおいて断トツNo.1でした！ まず、スタッフ全員がとても親切・丁寧で、とても感動しました。また、スパが50%オフということでアロマオイルコースを利用しましたが、技術がとても素晴らしく、プノンペンに訪れる際はまた利用したいと思いました。 また、ホテルの周辺は深夜になっても営業しているレストランが多く、たまたま入ったレストランはリーズナブルでどのメニューも美味しく、滞在中何度も通いました。
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
empathy, thought and training required.
I have stayed several times at this hotel as it is convenient for the area, facilities are ok but hospitality staff and training need to be improved starting with the management / admin staff that use the breakfast area every morning without any acknowledgement of the paying guests supplementing their salary - a simple smile and hello goes a long way! It is unlikely I will be staying again due to an incident where I was sick (food poisoning) on day of checking out, while checking out and waiting for taxi, I asked for a bottled water, which resulted in reception manager giving a bunch of excuses. I walked away, there will be no future business from me or my clients!! Phnom Penh now has so many choices.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jutta

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was super friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Taihei

Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place with a lot of rules
Lovely hotel, friendly staff, but do seem to rigidly follow odd rules. For example , there was almost no one in the hotel in the off season, July, yet when we went to play ping pong by then pool we were promptly informed that there was a limit of 20 mins on the table. We didnt intend to play longer than that but they did seem to have a lot of these mildly annoying rules
Stayed 4 nights in Jul 2024

10/10 Excellent

Shan Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Evgeniy

Stayed 17 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No pick up service though I requested. They are making excuses for this and not trying to find the reasons why there was no service as a result.
Stayed 1 night in Jul 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in
Stayed 25 nights in May 2024

10/10 Excellent

SEONG TAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 4 nights in Jun 2024

10/10 Excellent

Francisco

Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great location. Staff was very friendly
Stayed 5 nights in Jun 2024

6/10 Okay

Shan Yan

Stayed 3 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good
warm greetings and nice facility and resonable price, clean room... all are perfects for my business guests
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the facilities lovely and new.
Stayed 3 nights in Jun 2024

10/10 Excellent

Evgeniy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very friendly, helpful staff. Everything about the hotel was good, including the cleanliness of the rooms, the lobby, the pool, the corridors etc. The street and nearby streets could have been cleaner; we chose to walk to the various sites and to find restaurants, but there were plenty of tuk tuks available if we had chosen to use them. Breakfast was a generous buffet, with Western and Eastern options, but the croissants didn't taste fresh.
Stayed 3 nights in Apr 2024