Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

2.5 star property
Hotel near Scottsdale Stadium in Scottsdale

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Point of interest
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
3131 North Scottsdale Road, Scottsdale, AZ, 85251
  • Scottsdale Stadium
    9 min walk
  • Greenbaum Surgery Center
    10 min walk
  • HonorHealth Scottsdale Osborn Medical Center
    10 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Balcony

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Scottsdale

Downtown Scottsdale stay.Within a 10-minute walk of this Downtown Scottsdale hotel, you'll find Scottsdale Stadium and Greenbaum Surgery Center. Also, HonorHealth Scottsdale Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).

What's nearby

  • Scottsdale Stadium - 9 min walk
  • HonorHealth Scottsdale Osborn Medical Center - 10 min walk
  • Scottsdale Museum of Contemporary Art - 13 min walk
  • Western Spirit: Scottsdale's Museum of the West - 14 min walk
  • Scottsdale Fashion Square - 2 min drive

Getting around

  • Center Parkway - Washington Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬8 min walk
  • ‪Oscar's Taco Shop - ‬8 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Panda Express - ‬5 min walk

About this property

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Hotel near Scottsdale Stadium in Scottsdale
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel. Parking is available for a fee.

This Scottsdale hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • 872 sq ft of conference space
  • 81 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers 169 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 15 2025 to May 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel Suites Scottsdale Old Town

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveller, Travelled with partner
Liked: Staff & service
First night..came in front door smelled mold and old..probably because of the two water features in the lobby that barley worked..need to go..room carpet was very dirty..good thing I wore socks..Had to ask a few times for clean towels. Bits of trash in hallways..that could easily be swepped up when doing rooms..
Stayed 4 nights in Aug 2024

10/10 Excellent

Iqtidar

Liked: Cleanliness, staff & service, property conditions & facilities
Above average
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in easy out
Stayed 1 night in Aug 2024

10/10 Excellent

jose maria

Liked: Cleanliness, staff & service, property conditions & facilities
Grate place..!
Stayed 1 night in Aug 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route to Vegas
Area was nice. Breakfast was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Aug 2024

6/10 Okay

Darcy

Liked: Staff & service
Staff and hotel were good value. Only thing was elevator is really slow.
Stayed 1 night in Aug 2024

10/10 Excellent

dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Blanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andre

Stayed 1 night in Aug 2024

4/10 Poor

Valentina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was old and the pictures did not give a proper idea of the conditions of the rooms. Air conditioning was noisy, the hall and the lift smelled. In general, the experience was quite deceiving.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
comfy, clean but desk service lacks initiative
its very nice from the suites to the comfy beds. Service was poor, basically. How bout some whole grain products other than cereal with raisins? Like bread, i.e. Overall, though, Id stay here again and again mostly because of above stated positive points and price!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a place to spend the night as I passed through, felt safe, pretty lit up, and very comfortable beds ! Rested very well to continue my trip !
Stayed 1 night in Aug 2024

4/10 Poor

susan

Stayed 1 night in Aug 2024

8/10 Good

Rick

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The afternoon staf was nice but the night person was awesome. Very friendly and accommodating, i didnt get her name but, "well done!" The general areas could be cleaner, things were just a little grungy for me, but our room was clean. It felt and smelled clean so we rested well. The breakfast was sufficient but had no sweet rolls (my favorite) but the was plenty of other things to choose from to satisfy my cravings.
Stayed 1 night in Aug 2024

2/10 Terrible

susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Poor service - shop elsewhere
A.C. wasn't working, the TV clicker didn't work, I was told an engineer is on there way, and I waited hours 10 hours and no one came, 3 employees and the G.M., told me there will be long distance charges for domestic calls, and no clue as to cost, only saying it depends on where I call. Years ago, I received highly inflated bills and needed to know. Eventually, after a stressful trip, looked it up, took 3 minutes on the internet: May 9, 2023: hotels stopped charging long distance fees in 2006.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate that this hotel is dog friendly, so I could bring along my pup. The pet fee was only $50 total for the whole stay, plus a pet deposit of $100. The area surrounding the entire property was walkable, plus there were many stations equipped with bags and a trash can to make it easy to clean up after your dog. The room itself was clean and comforting. The A/C was easily adjustable. I had a room with a king bed. There was a separate queen size pullout couch in a “living room” that could be separated from the “bedroom” with a door. The pullout couch was not at all comfortable, to be honest. The pool area was large, with a jacuzzi and heated pool. Rooms were available that had patios with chairs. The breakfast was pretty good for a continental breakfast. I enjoyed my stay and would book again if in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Diana

Disliked: Property conditions & facilities
Ac did not work properly so the room was so humid. The pool was filthy. Overall it was okay. I probably won’t be staying there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana, Fitchburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

stephen

Stayed 1 night in Jul 2024

8/10 Good

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's dated, the AC was too loud, the light was flickering, but the room was bigger it has 2 TVs the amenities was adequate the breakfast was reasonable a portion of hot and cold.
Stayed 1 night in Aug 2024