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Tru by Hilton Gilbert

2.5 star property
Hotel near SanTan Village in Gilbert

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout drapes
Children's play area - outdoor
Business centre
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Superstition Springs Center
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Gilbert

In suburbs.Stay at this Gilbert hotel and you'll be within 2 miles (3 km) of SanTan Village and 9 miles (15 km) of Superstition Springs Center. Golfland Sunsplash and Salt River Tubing are within 12 miles (20 km).

What's nearby

  • SanTan Village - 14 min walk - 1.2 km
  • SanTan Village Marketplace - 14 min walk - 1.2 km
  • Gilbert Arizona Temple - 4 min drive - 3.7 km
  • Superstition Springs Center - 12 min drive - 13.1 km
  • Chandler Fashion Center - 14 min drive - 19.2 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Main Event Entertainment - ‬8 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Panda Express - ‬17 min walk

About this property

Tru by Hilton Gilbert

Hotel near SanTan Village in Gilbert
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,005 reviews
The price is CA $168
CA $191 total
includes taxes & fees
May 4 - May 5
Hyatt Place Gilbert

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Business traveller
Room was roomy and clean. Layout in bathroom was good - sufficient counter space and the shower allow you to do a 360 without bumping into a wall.
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay; however, the bed was not comfortable. In addition, the pillows were too soft. The staff is very friendly and that is very important to us. Great work ladies!
Stayed 1 night in Dec 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast. Didn’t run out of food
Stayed 2 nights in Oct 2024

8/10 Good

Shaaniin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Chloe

Stayed 3 nights in Dec 2024

8/10 Good

candy

Travelled with family and small children
Liked: Staff & service
Had a great time on this location. Great breakfast. Friendly staff. Close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful. The room was comfortable and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verneal, Fairfield

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was clean. Staff were friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn't like the mildew & peeling wallpaper in the bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2024

4/10 Poor

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleep great w/ loud noises? This place is for you!
Noisy and loud. They definitely didn’t build this hotel to be quiet. You could hear people from above and next door as well as people going up and down the halls. If that didn’t keep you up at night, you could hear the traffic early in the morning. Other than that, the bed was comfortable and the room was clean.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Staff & service
I stay here quite often because my son lives near the hotel. We were a little disappointed with the cleanliness of the room. The walls were so dirty that it looked as though they do not get wiped down & probably need a fresh coat of paint. But, the stay was fine.
Stayed 1 night in Dec 2024

8/10 Good

Claudia, Oak Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would use the word “trendy” to describe this hotel. It is sparkling clean, bright, and loaded with features. The staff was friendly and prompt. I do have a points reduction for room design. The ceilings are very high (at least, on the first floor), and the lighting is provided by can lights on the ceiling. As a result, the lighting is very bright and harsh.
Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast buffett and close to shopping. Very clean all around!
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
There was shopping and restaurants very close by, and it was in a good location for my needs!
Stayed 1 night in Dec 2024

8/10 Good

Britni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for a quick trip to Gilbert
The perfect place for a quick trip to the Gilbert area to do some shopping. It was clean, except for a few dogs hairs in the bathroom. It just too bad because I'm so allergic to dogs. The bed was super comfortable, The staff was wonderful and friendly and it was quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Esmeralda

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Roderic

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall great place
Amazing staff- helpful, friendly and attentive. Rooms need updated and street side rooms horribly loud.
Stayed 5 nights in Nov 2024