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"This is an excellent property, the front desk staff was quite helpful, the location was ideal and close to the airport. The property is clean and there are good choices for dining. One problem is the incident down payment, which was taken as a charge and it took me a while to get it back. I had to call the hotel a few times plus my credit card company. It’s the first time I had such issues. I have stayed in many hotels and within a few days after my stay I was able to see the downpayment back on my card as a credit, however, that was not the case this time, other than that, my stay at the hotel was excellent. "

"Very close to LGA airport and it was beautiful. The only thing we would have liked that was overlooked on our part was that breakfast was free. However, there was one restaurant in the hotel and it had a limited menu. Also, unfortunately, there was a roach in this restaurant crawling up a chair; we made the staff aware of it. Another restaurant or cafe option would have been great."

"No security, people in hallway scream could not rest at night, no answer front desk"

"The front desk was quick to check us in and let us check in early, and helped us get set up for our airport shuttle and wake up calls for the following morning. The bed was sooo comfy and the stand up shower and updated room was great!"

"Very friendly staff and shuttle service was very good. Room was new, clean and very comfortable."

"Great customer service "