See all properties

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
5-star beachfront property near Mahi Golf Course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
Lobby sitting area
10 outdoor pools, pool umbrellas, sun loungers
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Property grounds

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xenses Park
    15 min walk
  • Cenote Santa Cruz
    16 min walk
  • Xcaret Eco Theme Park
    19 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool

Room, Oceanfront (Swim-up Adults)

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim-up)

Room (Swim-up)

Room (Swim-up)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River

Suite River

  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults

Suite River Spa Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3827)
The price is CA $494
per night
CA $600 total
includes taxes & fees
1 Dec - 2 Dec
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

On the beach.At this property, you'll be steps from Cenote Santa Cruz and within a 15-minute walk of Xenses Park. Xcaret Eco Theme Park and Xplor Theme Park are also within 2 miles (3 km).

What's nearby

  • Xenses Park - 15 min walk
  • Xcaret Eco Theme Park - 19 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star beachfront property near Mahi Golf Course
Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 6 levels
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 14 bars or lounges
  • Meeting rooms
  • Built in 2017
  • Full breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Stroller
  • Supervised childcare (surcharge)
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 922 out of 1277 reviews" "
Rating 8 - Good. 139 out of 1277 reviews" "
Rating 6 - Okay. 75 out of 1277 reviews" "
Rating 4 - Poor. 57 out of 1277 reviews" "
Rating 2 - Terrible. 84 out of 1277 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel completely exceeded our expectations. Beautiful place and would definitely revisit again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Meg

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing like Xcaret. Highly recommend!
Stayed 9 nights in Aug 2024

10/10 Excellent

Charles Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelence service and property
Stayed 6 nights in Aug 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret has been in my bucket list for years! I now understand all the hype. I stayed in Xcaret Mexico I was so impressed, the facilities are spotless the design, the style, the attention to detail is unmatched with other places Ive been, even the smell was so clean. I loved how they are so proud of their beautiful culture and food you see it and feel it everywhere, the people are so polite and friendly. I cant forget to mentioned that all inclusive means “ALL” including alcohol and the parks. I cant wait to go back this is in my top places now.
Stayed 4 nights in Aug 2024

10/10 Excellent

Miss Kyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Xcaret is a favorite vacation spot for me and my family. We love how friendly everyone is. The food is great and they make transportation and fun so easy. The varied types of fun and experiences make it a place to visit over and over again. Alone. With a partner. With friends. Or with family this is the best vacation spot ever.
Stayed 5 nights in Aug 2024

10/10 Excellent

Zayra De La

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lot to do. Parks are so much fun. The food is the best!
Stayed 5 nights in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

MARINA LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel y los parques y todo el paquete de all inclusive/all fun inclusive. Solo una recomendación o sugerencia. Conocemos muchas personas que quisieran visitar pero por motivos de la religión no pueden y no podemos comer alimentos que tengan puerco o que se cocinen en las minas patillas o utensilios donde cocinan carne de puerco. Si pudieran tener un lugar aunque sea pequeño de carnes que no tengan o estén cerca de la carne de puerco se les gradería muchísimo y les aseguro que más visitantes v visitarían Xcaret. Gracias
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities
Feels like home the staff is amazing the food is delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco, Carol Stream

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere you go the staff is there and ready to help with any questions or concerns. The food was great but some drinks did need improvement. Overall the experience and scenery was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ayenis

Liked: Cleanliness, property conditions & facilities
I loved
Stayed 3 nights in May 2024

8/10 Good

Thi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
front desk staff not friendly nor helpful
Stayed 6 nights in Jul 2024

8/10 Good

Andres

Stayed 2 nights in Jul 2024

6/10 Okay

SONEY, Oklahoma city

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful as always but the food in the main buffet was not at the same level it was 5 years ago on our last visit. They need to have more staff for the hand made items. Line was always to long. Need more simple options for young kids like chicken tenders and spaghetti.
Stayed 6 nights in Jul 2024

6/10 Okay

christopher J

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My third trip to Xcaret and was considering becoming a memeber. To start the entrace is awful now, looks worse than any of the nice resorts. The constuction at the main gate at the resort is terrible. We paid extra for a river room and butler and never saw hom once and had a difficult time making reservations. The pool area and maintenence is showing its age. The elevaters need greese badly and you can hear the metal on metal. Be careful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaime, Tomball

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort in the Yucatan peninsula
Stayed 6 nights in Jul 2024

4/10 Poor

Deanna

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Tropical Adventure
Beautiful hotel! Amazing service! Loved going to the different adventure parks!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and updated , staff very professional and friendly . We did enjoy our stay .
Stayed 7 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y parques acuáticos
Stayed 4 nights in Jul 2024

6/10 Okay

francisco

Stayed 8 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to go with the family. Highly recommended
Stayed 4 nights in Jul 2024