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Mahekal Beach Front Resort & Spa

4.0 star property
4-star beachfront hotel near Mamitas Beach

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Premium Beach House (Palapa) | Beach/ocean view
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • All-inclusive

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪8 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪11 min drive‬

Room options

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow

Premium Bungalow

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis Palapa

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa

Garden View Palapa

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2703)
The price is CA $449
per night
CA $449 total
includes taxes & fees
12 Mar - 13 Mar
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

On the beach.You'll be steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida with a stay at this Downtown Playa del Carmen hotel. Also, Mario Villanueva Stadium Madrid is within half a mile (1 km) and Quinta Alegría Shopping Mall is within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

4-star beachfront hotel near Mamitas Beach
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This beach hotel also offers a hot tub, a fitness center, and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 195 guestrooms or units
  • 2 levels
  • 33 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Full-service spa
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100. For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 161 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Nov 2024

4/10 Poor

Astrid

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was expecting a 4 star and it turn out to be. 2/3 very disappointed plus far from airport the staff was ok but the extra local taxes that they made me paid as soon as I arrive plus $190 for tips and on top of that even through was all inclusive I had a bill every time I eat to paid the waitress tips which was outrageously in my opinion I also paid for transportation and they call me to inform me that it was not private I had first being inform that it was and that if I want it private I had to cancel it with Expedia and buy it from them directly which I did I still had to wait 45 minutes when I arrived after a long day at the airport of Mexico for the transport to come he was very nice I wills say that but the extra cost was outrageous for private plus I ask to be pick up earlier and I was totally ignore thanks God he pick me up on time otherwise I will have arrive late for my travel back home, honestly very disappointed it.
Stayed 5 nights in Nov 2024

8/10 Good

Gennady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a beach and close to shopping and restaurants, yet inside the resort with separate huts with palapa roofs one will feel like being inside mini hungle. Nice beach area with comfortable soft lounge chairs, sofas and cushions. Nice buffet breakfast and buffet dinner. However, lunch is by menu only and always the same selection. Tacos and guacamole are good, the rest is so-so.
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven

Stayed 4 nights in Aug 2024

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is with the dinner food at the buffet. Never ate lunch there so I can’t speak to that. Breakfast was pretty good. Dinner was not good, I recommend eating at Fuego or off the resort.
Stayed 4 nights in Nov 2024

6/10 Okay

Teresa Rose, Stryker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort felt very tropical. Really liked the garden area. The staff was very friendly. Food was just okay. Would have liked a night or two of onsite entertainment.
Stayed 6 nights in Nov 2024

2/10 Terrible

Daniel M

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 3 nights in Nov 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Travelled with partner
Liked: Amenities, property conditions & facilities
We enjoyed being right next to the beach. It was a short walk to the water. The infinity pool near Las Olas Restaurant was amazing. There were plenty of spots to just lounge and take in the beach sights and sounds. The resort was truly breathtaking I also enjoyed the close proximity to a ton of restaurants and gift shopping. Now onto the negative. I felt like because I wasn’t white or attractive that they didn’t care about me as much. Everything was transactional and didn’t seem too genuine. The room although amazing looking and had an ocean view had an AC that would get cold but since it was very humid. It had a stink. It felt very dewy in the room and I couldn’t get much sleep because of that. The humidity however is not the hotel's fault. The dining options on property were very pricey and the food was only ok.
Stayed 4 nights in Nov 2024

2/10 Terrible

Karla

Disliked: Staff & service, property conditions & facilities
I stayed there for 3 days, it was rainy and my room had leaks on through the restroom lights, I tried to contact staff, they say they would send maintenance, we waited 1hr and nobody showed up. We had to call again next day but since we had all day planned we went out, when we got back they just fix it by out in towels on the floor. They had to fumigate our room due to cockroaches flying on our first night.
Stayed 3 nights in Oct 2024

4/10 Poor

Marcus

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and made our trip enjoyable. The resort was clean and relaxing. We loved the location and the ability to walk to the restaurants. Our room was beautiful and the view was stunning. Great boutique stay.
Stayed 5 nights in Oct 2024

2/10 Terrible

kesha marie, SILVERDALE

Stayed 7 nights in Oct 2024

6/10 Okay

Jeffrey, Concord

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over all the resort was not bad, that is if you want to unplug. Rooms do not have TVs and very limited space for storing your clothes. The restaurants at the resort are good, not great, but good. Unless you are going to a buffet table service is painfully slow. My biggest issue is the booking and final payment. The resort claims they had no record of my first payment (one night), and Expedia said it is collected by the Resort. Expedia has told me they have tried to contact the Resort but are not answering their calls or emails. On top of that, the resort took had me pay the full amount in addition an incidental when I checked in, that is fine. But when I checked out they cleared my credit card for full amount and kept the incidental. When I tried to talk with the resort they just gave me a bunch of BS, so I have now disputed the charges with my credit card company as I have the receipts to prove what the resort should have charged at check out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mariela Valbuena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service a été excellente ainsi que l’accueil et le check-out avec le servicie de 24h. Merci beaucoup à Virgilio por le maintenance de la chambre. Nous voudrions remarquer l’attention de toutes les hôtesses et les serveurs, en especial celle de Braiian au bord de la plage au restaurant El Fuego.
Stayed 8 nights in Oct 2024

8/10 Good

Eric

Stayed 5 nights in Oct 2024

10/10 Excellent

susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location very friendly and helpful staff will definitely be visiting again
Stayed 7 nights in Oct 2024

10/10 Excellent

Yenis

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Oct 2024

10/10 Excellent

Fadi

Stayed 5 nights in Oct 2024

6/10 Okay

Youssef

Travelled with group
Phone problems, Wi-Fi didn’t work well
Stayed 5 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessie, Temple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice, food in fuego was amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessie, Temple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is incredible. We’ve stayed other places in playa but we liked this one best so far. Our palapa was on the beach and close to one of the resort restaurant/bar. Staff was great. Friendly and accommodating. There’s shops, bars and restaurants across the street to walk to. We will stay here again. It was a great time! Thank you all!
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and beyond friendly! Everyone was accommodating and the wedding we attended was beyond amazing!
Stayed 4 nights in Oct 2024