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Hotel AquaCity Seasons

4.0 star property
Family-friendly ski hotel with 2 bars/lounges

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Photo gallery for Hotel AquaCity Seasons

Waterslide
Standard Room | View from room
2 bars/lounges, swim-up bar
Reception
Sauna, hot tub, steam room, hot springs, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pet-friendly
  • Hot tub
  • Spa

Explore the area

Map
Sportova 1397/1, Poprad, 05801
  • AquaCity Poprad
    ‪1 min walk‬
  • Poprad Ice Stadium
    ‪3 min walk‬
  • Tatra National Park
    ‪11 min drive‬
  • Poprad (TAT-Poprad - Tatry)
    ‪6 min drive‬

Room options

View all photos for Mezzanine room

Mezzanine room

Mezzanine room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Poprad

Near the slopes.You'll be steps from AquaCity Poprad and a 5-minute walk from Poprad Ice Stadium. Tatra Gallery and Podtatranske Museum are also within 2 miles (3 km).

What's nearby

  • AquaCity Poprad - 1 min walk - 0.0 km
  • Poprad Ice Stadium - 3 min walk - 0.3 km
  • Tatra National Park - 11 min drive - 9.0 km
  • Ski Resort Tatranská Lomnica - 17 min drive - 19.7 km
  • Tatra National Park Slovakia - 29 min drive - 23.7 km

Getting around

  • Poprad Tatry Station - 14 min walk
  • Kosice (KSC-Barca) - 74 min drive

Restaurants

  • ‪Dobré Časy - ‬10 min walk
  • ‪JM Cocktail Bar - ‬14 min walk
  • ‪Restaurant Zvonica - ‬13 min walk
  • ‪Cafe Razy - ‬11 min walk
  • ‪Espresso Bar PP - ‬12 min walk

About this property

Hotel AquaCity Seasons

Family-friendly ski hotel with 2 bars/lounges
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Hotel AquaCity Seasons helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a children's pool. Self parking is free.

This 4-star Poprad hotel is smoke free.

  • 14 guestrooms or units
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hotel AquaCity Seasons offers 14 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Poprad hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

AquaCity Poprad has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Czech, English, German, Polish, Russian, Slovak

Similar properties

Reception

Hotel Satel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
4.3 out of 5, Excellent, 56 reviews
Hotel Satel

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AquaCity Seasons
AquaCity Seasons Poprad
Hotel AquaCity Seasons
Hotel AquaCity Seasons Poprad
Aquacity Seasons Resort
Hotel AquaCity Seasons Hotel
Hotel AquaCity Seasons Poprad
Hotel AquaCity Seasons Hotel Poprad

Hotel AquaCity Seasons Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 23 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sona

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center.
Stayed 3 nights in Apr 2023

10/10 Excellent

shlomi

Stayed 3 nights in Aug 2022

8/10 Good

gilli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not working in the room, only in the hall and in restaurant area, I was also missing tissues in the room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The water park very well equipped.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in an Aqua park, all nice. May need more hotel parking. Lots of different pools, for swimming and relaxing, indoor and outdoor ones. Dinner and breakfast included, selection of food catered for all.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service

Good

Friendly and helpful staff. Beds - not comfortable. Great location. Very good breakfast buffet.
Stayed 2 nights in Oct 2018

8/10 Good

ido

Great fun for the kids. Food is excellent.

Kids had great fun in the park. VR is also very nice. SPA for adults is amazing. Food was excellent. Rooms were small and TV was small. Good service. Overall great stay.
Stayed 2 nights in Aug 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice area, included half board was "just ok" and bed was very hard. Overall nice stay, but not excellent.
Stayed 2 nights in Sep 2017

6/10 Okay

irene, New Jersey, USA

Great thermal bath but hotel is just so so

We stayed at Aqua City for one night before new year eve on our way to Krakow after visiting Slovakia. The hotel lobby, front desk service and the room was Okay. I meant okay not great provided the price was quite expensive comparing to other facilities in the area. It was not that spa like as we had hoped. The thermal bath was great. A lot of families came to the area. The rate includes both breakfast and dinner and they were quite good. The facilities felt more like 80's luxury so a bit dated in a way. One thing that we did not like was the access timing to the thermal bath. The dinner was from 630 to 9pm. We arrived at 4pm. After settling down, we entered the bath at 5pm and can only enjoyed the bath for two hours before dinner as we were hungry. After that there was no time to use the bath again as it closed at 930pm. The check out time for the next day was 10am which is when the thermal bath opened so literally we paid premium just to use the bath for 2 hours. It would be fair if the check out time was noon or hotel guests could use the bath until certain time after their check out.

6/10 Okay

John, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok stay

This was an ok stay in the hotel but nothing special as we had to check out by 10am and the pool and sauna etc was shut at 10pm. Aqua City was good when I first went 5years ago but it has not moved with the times

6/10 Okay

jason, toronto

Disliked: Room comfort

ok hotel in the High Tatras

this hotel is part of the aqua center compound. the good: Both dinner and breakfast (all buffet) are included in the rate, which is rare. access to the water park is included. ok selection of the buffet the facilities looks new. the bad: no air-conditioning. the hotel is above the aqua center, the heat keeps the hallway hot. some people keep their window half open but when there is no wind it doesn't help much. i wake up with the temperature of 28.5 in the room comparing to 25 the night before, so it could get very uncomfortable. the curtains are not blocking enough lights, the room gets very bright in the morning.

4/10 Poor

Tomas

Business traveller
Liked: Property conditions & facilities
-Checkout already at 10am -30 euro extra fee for 2h late checkout -As a Spa hotel the Spa should open earlier then 12 during the weekends
Stayed 1 night in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Egon

Travelled with family
Liked: Cleanliness, property conditions & facilities

Korábban tetszett, most kicsit csalódást okozott

A korábbi évekhez képest kicsit barátságtalanabb volt a személyzet! Talán kicsit hidegebb lett a víz a fürdőben. A galériás szobában a földszinti lecserélték az ágyat, de ez nyikorog, kényelmetlen! Nem tetszett, hogy megváltozott a fürdő nyitvatartási és a vacsora ideje. Így eléggé kapkodás volt, hogy odaérjünk a lézershow-ra. Eddig négy alkalommal voltunk itt, nagyon szeretjük ezt a szállodát, de lehet hogy legközelebb kipróbálunk egy másikat is...
Stayed 2 nights in Feb 2023

10/10 Excellent

Lubos

Stayed 1 night in Jul 2022

10/10 Excellent

Håkan

Stayed 1 night in Jun 2022

10/10 Excellent

Konrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczny obiekt. Gorąco polecam dla rodzin z dziećmi. czysto schludnie, smacznie, wygodnie. Świetny aquapark. Doskonale miejsce jako baza wypadowa na narty czy trekking w góry.
Stayed 7 nights in Feb 2020

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Egon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feltöltődés

Immár sokadik alkalommal töltöttünk el itt egy hétvégét. A szolgáltatások színvonala, a személyzet kedvessége, a kilátás, a lézershow, a fantasztikus ételek az étteremben ugyanolyan magas szinten vannak folyamatosan. Ezért nem kérdés számunkra, hogy jövőre is visszatérünk!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Služby primerané k cene.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko super, w szlafrokach zjeżdża się windą na baseny, za jedyne 2 euro bus hotelowy jeździ do Tatrzańskiej Łomnicy
Stayed 4 nights in Jan 2019