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The Boardwalk Hotel

4.0 star property
4-star beach hotel near King's Beach

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Photo gallery for The Boardwalk Hotel

Indoor pool, outdoor pool
Lobby
Terrace/patio
Hiking
Superior Luxury Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
Beach Road, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape, 6001
  • The Boardwalk Casino & Entertainment World
    ‪2 min walk‬
  • King's Beach
    ‪12 min walk‬
  • Hobie Beach
    ‪14 min walk‬
  • Port Elizabeth (PLZ)
    ‪7 min drive‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • Sea view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sea view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Paraplegic Room

Coffee and/or coffee maker

Paraplegic Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

  • Sea view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About the area

Gqeberha (Port Elizabeth)

Close to the beach.You'll find King's Beach and Hobie Beach within a 15-minute walk of this Gqeberha hotel. Nelson Mandela Metropolitan University and Market Square are also within 3 miles (5 km).

What's nearby

  • The Boardwalk Casino & Entertainment World - 2 min walk - 0.2 km
  • King's Beach - 12 min walk - 1.0 km
  • Hobie Beach - 14 min walk - 1.2 km
  • Port Elizabeth City Hall - 5 min drive - 4.1 km
  • Nelson Mandela Metropolitan University - 6 min drive - 4.5 km

Getting around

  • Port Elizabeth (PLZ) - 7 min drive

Restaurants

  • ‪Nando's - ‬13 min walk
  • ‪Barney's Tavern - ‬9 min walk
  • ‪Ginger The Restaurant - ‬11 min walk
  • ‪Seattle Coffee Co - ‬9 min walk
  • ‪KFC - ‬9 min walk

About this property

The Boardwalk Hotel

4-star beach hotel near King's Beach
The Boardwalk Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 13 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 32281 square feet (2999 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at the family-friendly The Boardwalk Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gqeberha hotel.

  • 140 guestrooms or units
  • 4 levels
  • 13 dining venues
  • Meeting rooms
  • 32281 sq ft of conference space
  • 2999 sq m of conference space
  • Built in 2012
  • Casino
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Boardwalk Hotel offers 140 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Arcade/game room
  • Bowling alley
  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 100 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1996/003925/07

Property is also known as

Boardwalk Hotel Port Elizabeth
Boardwalk Port Elizabeth
Boardwalk Hotel
The Boardwalk Hotel Port Elizabeth/Summerstrand
The Boardwalk Hotel Hotel
The Boardwalk Hotel Gqeberha
The Boardwalk Hotel Hotel Gqeberha

The Boardwalk Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 255 reviews
Rating 8 - Good. 80 out of 255 reviews
Rating 6 - Okay. 13 out of 255 reviews
Rating 4 - Poor. 12 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Summerstrand. Having the mall right beside us for beach and restaurant access was excellent. Enjoyed the pool both days but it really needed to be vacuumed on the second day. Breakfast area was lovely and the food was good but not great.
Stayed 2 nights in Feb 2025

6/10 Okay

Thandile

Travelled with family and small children
Liked: Staff & service
The staff is friendly, clean but they didn’t clean me room. Reception and kitchen has to co-ordinate as my daughter was denied breakfast I had to fight that she’s in the booking. It needs to improve my toilet flush was not functioning it needs an upgrade . Staff helpful and friendly. Safe environment, security is good, spa excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Darshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 5 star That’s it
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner service was very slow.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Georgian style Hotel that was conveniently close to the airport and the shopping mall and across the road from the beach. We had Large spacious room on the 4th floor overlooking the pool area and sea. I nearly cancelled this Hotel as I read the reviews but to be fair, it actually exceeded my expectations. I don’t have anything negative to say about the hotel. We use the spa The treatments were quite expensive for South African prices but we’re from the UK so it was reasonable for us. I did think it was a little bit cheeky that they charge Extra to use the sauna steam room which would double the price of your massage. However, the massage was exceptional experience. The spa is an outsourced supplier to the hotel sitting. In door pool and out swimming pool there’s also a small gym with a couple of treadmills and a few other machines as useful as also water available. The shopping mall is very close by and a couple of supermarkets. Lots of restaurants you’ve got children is a cinema and an arcade. Breakfast was ok - buffet but included in room rate . Platinum level Expedia members we got a free bottle of fizz waiting for us when we arrived, which was a nice touch. They were secure car parking facility underneath the hotel with direct access into the list and straight into the hotel. The hotel was very quiet at night. We had no loud noises which I do and we felt safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thelma

Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice and really comfortable hotel. The room was beautiful! I did a massage at the spa too and it was wonderful. It’s not on the water but it has great views of the water. They had a mall attached to it that we walked around and at dinner there. It was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Noluthando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location. Rooms have awesome sea views. Hotel has the best Spa in the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic dream hotel. And we got an upgrade to a,suite room. Incredible breakfast. All great !!! The service, the swiming pool. Awsome
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel all round

We had a fantastic stay at the Broadwalk hotel. Amazing service and really big rooms! Staff were all so lovely and helpful. Would highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Stay

breakfast very good check in went check out very nice but i arranged transport to airport by hotel and wasn't annotated in the system for early morning transport so i had to wait over 20 minutes.
Stayed 4 nights in Apr 2024

8/10 Good

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Easy free parking. Situated right night to a small mall where we had dinner in a restaurant on the seafront. This was great. Room was large and so was the bathroom. Windows opened fully to show sea and pool view. Only stayed one night. The only thing I didn’t enjoy was breakfast. This looked like it would be lovely but didn’t taste great, particularly the pancakes and coffee.
Stayed 1 night in Mar 2024

6/10 Okay

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice enough hotel but super outdated. The beach area used to be nice but is really rundown these days. Close proximity to the mall and beach.
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Love the bath in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Riaan

Stayed 2 nights in Jan 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views

Superb location and lovely room on top floor. Outside pool was deserted but indoor pool full of kids. Nice peaceful sunbathing 😎. Staff were so helpful although a little slow at breakfast. Casino has smoking and non smoking areas which is good and I paid for the stay with my winnings 🤑
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area and close to beaches and shopping centre
Stayed 1 night in Dec 2023

10/10 Excellent

Puvanesveri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ncedisa

Liked: Cleanliness
Disliked: Staff & service, room comfort
The standard of the hotel has dropped significantly. The curtains did not close properly. There some tv channels that were not playing. The bed side lamps were not working. All of the above were reported, but nothing was done. Lastly, at the dinning hall during breakfast you are made to wait because it is full and yet there's a space where they could prepare for more guests. The experience there was 3/10.
Stayed 4 nights in Oct 2023