Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
5-star beachfront resort near Juanillo Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area
Aerial view
Royalty Villa | Living room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • All-inclusive
  • On private beach
  • Gym

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    6 min walk
  • Punta Espada Golf Course
    8 min drive
  • Caleton Beach Club
    10 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    17 min drive

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 106 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

  • 285 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 61 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Cana

Beachfront retreat .At this Punta Cana resort, you'll be within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of Punta Espada Golf Course. Punta Cana Beach and Caleton Beach Club are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 6 min walk - 0.5 km
  • Punta Espada Golf Course - 8 min drive - 6.1 km
  • Los Establos Cap Cana - 11 min drive - 7.6 km
  • Hoyo Azul - 11 min drive - 7.3 km
  • Scape Park - 11 min drive - 7.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5-star beachfront resort near Juanillo Beach
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a spa tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana resort.

  • 324 guestrooms or units
  • 6 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 9839 sq ft of conference space
  • 914 sq m of conference space
  • Built in 2007
  • Nightclub
  • Karaoke
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bicycle tour information
  • Fitness center
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 82
  • Pool access ramp on site
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1004 reviews" "
Rating 8 - Good. 122 out of 1004 reviews" "
Rating 6 - Okay. 33 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 5 nights in Oct 2024

10/10 Excellent

Joel Vizcarra, YORKTOWN HEIGHTS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staffs. Awesome room and facilities.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained and the staff will go out of their way to make sure that you have a great time.
Stayed 4 nights in Sep 2024

2/10 Terrible

Melissa C

Stayed 4 nights in Aug 2024

10/10 Excellent

Nilsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Excellent service
Stayed 3 nights in Aug 2024

8/10 Good

Vivian, Sanford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel es muy lindo y limpio PERO lo que nos gusto mucho fue la atención excelente Luis, Maria, los muchos del Lobby en el Bar olvide su nombre 😕 y el Muchacho de la discoteca excelente servicio definitivamente regresariamos a ese Hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Touch of Heaven in the Dominican Republic!
My husband and I recently had the privilege of staying at Sanctuary Cap Cana, and words can hardly express our incredible experience. This trip was deeply personal for me as I sought to connect with my roots and honor the memory of my mother, who was from the Dominican Republic and recently passed away. From the moment we arrived, the warmth and care of the staff made all the difference. One of the most touching moments was receiving a heartfelt note from Justina, who checked us in and truly understood my emotional journey. Her words about connecting with my mother left me breathless and deeply moved—an experience I will cherish forever. The property itself is stunning, but what truly sets Sanctuary Cap Cana apart is the phenomenal team that runs it. Felix, Jose, and Oscar treated us like family at the pool, ensuring every moment was perfect. They ensured we were not just guests but part of their Sanctuary family. Thanks to the wonderful staff, breakfast at Casa Bella became a daily highlight. Maria, Eduardo, and Jose welcomed us every morning with smiles and genuine hospitality that kept us coming back—not just for the food but for their company. The entertainment team went above and beyond to ensure we had an amazing time. Their energy and dedication to making sure everyone is enjoying themselves is unmatched. Sanctuary Cap Cana is more than just a beautiful resort—it’s a place where people truly care. The team here creates an experience beyond luxury; it’s about conn
Stayed 4 nights in Aug 2024

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is a must do when visiting this resort. This is not a party place. This is a relaxation resort.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rafael

Stayed 3 nights in Aug 2024

10/10 Excellent

Aramis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our 15 year anniversary at this resort. This place was absolutely stunning! Our room was perfect. There was plenty of food options and pools to swim in. We felt safe and welcoming by all. Highly recommend this place. We can’t wait to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely, in love with this hotel. Great service, friendly staff, great food quality and gorgeous property .
Stayed 3 nights in Aug 2024

10/10 Excellent

Marinangeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon stay at Sanctuary Cap Cana could not have been better. From the moment we walked in we were greeted with refreshing coconut lemonade drinks and amazing hospitality. Our junior suite-ocean view room was PERFECT. The view was incredible, the location of the room at the resort was convenient to everything, and the room was so spacious. Our room and everywhere else on site was spotless and well kept. The spa services were wonderful and highly recommended (especially the hydrotherapy, which Olga was wonderful at walking us through). We did the Better Together package and I truly have never had a better massage. The food at each restaurant was delicious and had a wide variety of cuisines. The beach and pools were the best place to relax after the busyness of our wedding. Most importantly though, the staff was PHENOMENAL!! The staff absolutely made our week the best week possible. Every bartender, waiter, and server were so helpful and kind. Special shoutouts to Felix, Christian, Julio Cesar, and Omar for all the times they set up our pool/beach chairs and kept us well hydrated. We had the sweetest waiters at Blue Marlin and Capriccio who made sure our bellies were full - Luis and Dario. The entertainment throughout the week at the resort was SO much fun. We were never bored during the trip between beach volleyball, aqua spinning, yoga with the Jose. The entertainment crew made sure each night was filled with fun activities and we made friends with each one! Go now!!
Stayed 6 nights in Jul 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend staying at the castle. The water is amazing! Our butler Mr. Lugo was awesome! Make sure to download WhatsApp before you arrive. That’s how they communicate with you. Only issue we had was that the ac broke and we had two cute crabs in our room! But that made the trip eventful! Five stars!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is breathe taking. Very clean and comfortable. Beautiful views from the rooms patio. The staff and service that we received was great! Everyone was so welcoming and accommodating. Several restaurant options. The spa is beautiful and my treatment was so nice and relaxing. The staff at the beach made me feel really special on my birthday. This is hands down the best resort I've been to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort and the food was very-good-to-excellent, which is unusual for an all inclusive. Beautiful architecture, layout and facilities. Only area for improvement - they need a better local tour operator. We did a tour to Saona Island - one of the most beautiful places I’ve ever seen and a must - but it was a one star tour, which is a let down for a five star resort. If you book a tour, find a different tour company than the one that comes to the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely incredible. The staff is what made our trip so incredible. Every single employee had a genuine smile on their face when doing their job, and made the atmosphere more than welcoming. They were so detailed; for example, a staff member was cooking my breakfast and remembered that the day before I had this certain salsa on it. Without even asking he made it with that certain salsa, remembering me from the morning before. Little things like that with the staff happened throughout our entire trip. They don’t short you on anything and they go more than above and beyond to make it the best experience. The place was also incredibly clean. At every point of the day I felt like I turned around and employees were cleaning something I wouldn’t have even thought would be on the cleaning list. The food was amazing and you can tell the chefs and wait staff truly care if you enjoyed the food. I can’t say enough amazing things about this resort; I would recommend anyone to go. They deserve all of their 5 star ratings…I wish I could give them an even higher rating than that!
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the property and how it made all areas of the property so accessible
Stayed 6 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true Sanctuary!
Amazing experience... the property was beautiful and the room was excellent and comfortable... amazing view from the balcony. Honestly the best part of this trip was the people! Excellent customer service and they we so genuine and hospitable. We are defenitely coming back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramon Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana has done a wonderful job in the training of Customer Service all throughout the property, but there are those who are just born with it. Yerry, known to us and many more as El Super Yerry, demonstrated genuine, respectful, and natural above and beyond customer service. He cared for us like family, he is as authentic as it gets. We had wonderful interactions with all other staff as well, but every trip, there is that one that just sticks out. Trios los Romanticos Cap Cana were amazing as well. Their talent is out of this world! Our family had a fantastic time. TikTok got this one right.
Stayed 4 nights in Jul 2024