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Hilton Richmond Downtown

4.0 star property
4-star hotel near Greater Richmond Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Richmond Downtown

Courtyard
Exterior
City view
Indoor pool, open 10:00 AM to 10 PM, sun loungers
Serves lunch, dinner, and happy hour

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
501 E Broad St, Richmond, VA, 23219
  • Broad Street
    1 min walk
  • Greater Richmond Convention Center
    2 min walk
  • The National
    3 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    13 min drive

Similar properties

Property entrance
The Commonwealth
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1216)
The price is CA $225
per night
CA $262 total
includes taxes & fees
5 Dec - 6 Dec
The Commonwealth

About the area

Richmond

City center retreat .At this Downtown Richmond hotel, you'll be steps from Greater Richmond Convention Center and within a 15-minute walk of Black History Museum. Altria Theater and Edgar Allan Poe Museum are also within 2 miles (3 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • Greater Richmond Convention Center - 2 min walk - 0.2 km
  • The National - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 12 min walk - 1.0 km
  • Altria Theater - 19 min walk - 1.6 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Hilton Richmond Downtown

4-star hotel near Greater Richmond Convention Center
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee. A complete renovation of Hilton Richmond Downtown was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 41 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Hilton Richmond Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and staff were friendly and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
When I arrived I was given a different type room than requested. After going to my room, I realized that it was not a handicapped room, which in all fairness I did not request. I did go back to the desk to request one, but if one was not available, I asked to be in room closer to the elevator-this request was denied due to full capacity. On the second night of my stay, the air in my room went out. I woke at about 11:30pm to a room that was almost 80 degrees. After two calls to the front desk, the maintenance associate arrived. I was informed that the drip pan was full, and after draining the drip pan, I was told that the unit was working. Approximately 20-25 minutes after the maintenance associate left, the AC unit began making a clicking noise followed by a noticeably loud buzzing noise. I called again for service-to which they responded quickly. I was informed that the unit was blowing cold air, but there was no explanation for the loud buzzing sound. Also, because the hotel was full I could not be moved to another room. I've stayed at other Hilton locations and this is the first time I've had a less than 5 star experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

2/10 Terrible

Darron

Stayed 3 nights in Aug 2024

4/10 Poor

Chiquita

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean
Very dirty carpets, and doors.
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only in town for a night and everything was good. Very clean and quiet around our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 2 nights in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Travelled with family
Very restful
One night on the way to somewhere else. Very nice. Liked the covered patio by the pool. Pool and hot tub awesome after a long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Kassa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the parking. The rest is beautiful.
Stayed 1 night in Jul 2024

4/10 Poor

tyler

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Laura

Liked: Staff & service
Room and bathroom not very clean for the price. In room AC super noisy.
Stayed 1 night in Jul 2024

10/10 Excellent

VIPUL, SAN ANTONIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Walkable distance. The only issue was while it was raining heavily the valet parking guy was very rude and showed authority that they are the only ones who can park close to the hotel entrace and since they are paid by valet customers they get preference. I just needed 2 mins for my child who had surgery to sit in car so her stitches would not get wet. Very disappointed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Amenities
Our was great! No complaints
Stayed 1 night in Jul 2024

8/10 Good

gerard, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Amenities
Clean and safe. Didn’t like 42 a night for parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place. Extremely clean
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
Everything was clean and well kept. Valet and bellboy service were spectacular.
Stayed 1 night in Jun 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and convenient to VCU Med Ctr
Staff was excellent- valet parking staff and front desk staff were kind and really professional
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Stayed 3 nights in Jun 2024

10/10 Excellent

Lynnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and classy
Stayed 1 night in Jun 2024