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Infinity Bay Spa & Beach Resort

3.5 star property
3.5-star beachfront resort near West Bay Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Infinity Bay Spa & Beach Resort

Poolside bar
Aerial view
Premium bedding, in-room safe, iron/ironing board
Front of property
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
West Bay Road, Roatan, Bay Islands, 34101
  • West Bay Mall
    3 min walk
  • West Bay Beach
    5 min walk
  • Tabyana Beach
    6 min walk
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    28 min drive

Room options

View all photos for Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

  • 122 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

Premium bedding, in-room safe, iron/ironing board

Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

  • 76.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Queen Studio

Premium bedding, in-room safe, iron/ironing board

Premier Queen Studio

  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

Premium bedding, in-room safe, iron/ironing board

Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View

Premium bedding, in-room safe, iron/ironing board

One Bedroom Pool View

  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Kimpton Grand Roatan Resort And Spa, an IHG Hotel
Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (174)
The price is CA $533
per night
CA $730 total
includes taxes & fees
29 Nov - 30 Nov
Kimpton Grand Roatan Resort And Spa, an IHG Hotel

About the area

Roatan

On the beach.Within a 5-minute walk of the resort, you'll find West Bay Beach and West Bay Mall. Penelope's Island Emporium and Tabyana Beach are also within half a mile (1 km).
View more Resorts in RoatanOpens in a new window

What's nearby

  • West Bay Mall - 3 min walk
  • West Bay Beach - 5 min walk
  • Tabyana Beach - 6 min walk
  • Gumbalimba Park - 2 min drive
  • Half Moon Bay Beach - 12 min drive

Getting around

  • Roatán Intl. Airport (RTB) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬1 min drive
  • ‪Java Vine Coffee House - ‬3 min walk
  • ‪Booty Bar - ‬6 min drive
  • ‪Beachers - ‬2 min drive
  • ‪Happy Harrys Hideaway - ‬6 min drive

About this property

Infinity Bay Spa & Beach Resort

3.5-star beachfront resort near West Bay Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Infinity Bay Spa & Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a sauna, and a garden. Self parking is free.

This 3.5-star Roatan resort is smoke free.

  • 145 guestrooms or units
  • 4 levels
  • 20 buildings
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Infinity Bay Spa & Beach Resort offers 145 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Tranquility Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Languages

English, French, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Microwave
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free ferry terminal shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Tile flooring in room
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Microwave
  • Paper towels
  • Toaster

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 23.80 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 23.80 per pet (varies based on length of stay)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infinity Bay Beach
Infinity Bay Spa Beach Resort
Infinity Bay Resort
Infinity Beach Resort
Infinity Bay Spa Beach
Infinity Bay Spa And Beach Resort Roatan Islands Honduras
Infinity Bay Spa And Beach Hotel West
Infinity Bay Spa Beach Resort Roatan
Infinity Bay Spa Beach Roatan
Infinity Bay Beach Resort
Infinity Spa & Resort Roatan
Infinity Bay Spa Beach Resort
Infinity Bay Spa & Beach Resort Resort
Infinity Bay Spa & Beach Resort Roatan
Infinity Bay Spa & Beach Resort Resort Roatan

Infinity Bay Spa & Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a bittersweet experience. The place is beautiful but the food was disgusting. My family and I got sick idk what their food has but we got a infection and that made our vacation a total nighmare
Stayed 2 nights in Aug 2024

6/10 Okay

Kristi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in process is absolutely horrible. We walked in on a Monday evening, they were dead and after we booked our room even though they have rooms available they made us wait atleast an hour and a half for the room. They said had to clean the room and also then be inspected. If you have rooms availble doesnt this mean they are clean. I was not happy with this since my husband was not feeling well. The pool is hot during the day and not fun, but in the evening it feels nice. They should not heat the pool. Food was good and the drinks were good. A bit pricey for what you get.
Stayed 1 night in Jul 2024

10/10 Excellent

david

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility and staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jewan

Liked: Amenities, property conditions & facilities
Will definitely be going back. 10 stars
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach access with nice snorkeling. Pool was fantastic. Food was excellent. Everything was clean. Staff helpful and friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice PLace, Not Clear Pricing
Place was nice and would consider staying here again. Be sure you check closely the cost / person when booking... casue when you arrive they will charge you extra for additional person, even if the hotel room says its for X number of people. Typically when i book a suite i assume 3 people can stay at that price- not the case. So be sure you check the pricing per person.
Stayed 4 nights in Jul 2024

6/10 Okay

Mayra M Rodriguez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I absolutely loved the resort and the area. Unfortunately the reason why I gave my rating is because the front reception staff was terrible, our refrigerator water and ice machine was broken throughout our whole stay. We were promised it would get fixed same day we placed the request and a week later it was never fixed. One of the staff told us that they would send over a gallon of water as courtesy for the inconvenience but we never received it when we went to ask for it we were informed that they don’t give free water. We had to complain 9 times regarding fixing the fridge and it was never fixed. The poor customer service only applies to the front reception area that seemed like it was an inconvenience when they were asked a question, constantly on their cell phones . The bar staff and waiters were super accommodating and nice. For the amount we paid I would expect friendlier better trained staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never disappoints. The new pool was amazing! The only concern was that I could not locate how to turn on the jets for the jacuzzi and there was no pool attendant for me to ask. Danery Fisher at the reception desk was exceptional! Her customer service was impeccable. Thanks for yet another great stay! Will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. Breakfast was nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Jason

Stayed 7 nights in Jul 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This was a wonderful stay. The location was perfect and the accommodations were very comfortable. We had the 2 bedroom 2 bath for a family of 4.
Stayed 7 nights in Jul 2024

10/10 Excellent

J. Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the top place to stay in Roatan. Dive shop on site is also first class. Guides and service are best on the island. Pools and beaches are spotless and convenient water taxi to West End for nightlife.
Stayed 6 nights in Jul 2024

10/10 Excellent

consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time in this hotel! Very beautiful hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Heidi

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience … beach front was amazing overlooking the infinity pool by the bar ! Super clean. This is a snorkel dream parádise. You can snorkel right off the beach with bunch of sea and plant life to see for free.
Stayed 5 nights in Jul 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Stayed 4 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Positives: Location is hard to beat. Great access to all things in West Bay (Restaurants, Bars, water taxi, etc) Great beach Good snorkeling - no need for a tour - day or night Visible security at all times; however, area would have felt safe without them. Breakfast buffet and service was very good. Kitchen and serving staff here were awesome! Very spacious accommodation Housekeeping does a good job keeping rooms clean Beautifully kept grounds Full kitchen with reasonable amount of cooking utensils Dive shop staff were also fantastic; although, bottom time is limited to ~45-50 minutes. DM’s sometimes lead the dive at a fast pace which makes it hard to enjoy the dive if you were really concerned with staying close to them; however, they never complained when I went slower, staying at the back of the pack to I could enjoy the dive. Negatives: Beds are hard and pillows are firm which is not a good combo. Light blocking curtains described are really just vertical blinds which have seen better days. Impossible to get them fully closed and block out light adequately. Despite room being kept clean, walls had lots of scuff marks Having to wear bracelets 24/7 to show you are a guest applied. Having to worry about loosing one of the following to avoid extra charges: Lost Room Key $10 Lost Towel Card $25 Lost Wristband $40 (& having to wear the wristband 24 hrs/day) Front desk does not ask how you enjoyed your stay at checkout and does not warmly great guests at check-in.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Washer and dryer was listed on itenerary, resort made us pay again when we arrived. Washer and dryer did not work in our first room. Front desk was not pleasant, finally moved us to another room after 2 days without washer and dryer. Second rooms’ washer and dryer flooded kitchen floor. Air conditioner in second master bed room never worked despite letting front desk know, water it’s in bathroom. We woke up every morning to loud sound of a lift going up and down for workers, it continued until after 10 pm at night. When we called Expedia for help, they told us to work it out with from desk! Will never stay at Infinity Bay again or use Expedia.
Stayed 7 nights in Jul 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Infinity Bay! I would recommend this resort to everybody. Such a beautiful location. Easy access to the clear water beach and their pools are amazing. My kids loved the pool. We stayed in the two-bedroom suite, and it was beautiful. The breakfast buffet was my favorite part. You guys served us with so many good options. It was really nice. The only thing that I disliked was the air conditioning in hotel lobby at check-in was not cold enough. Also, my airport shuttle pick up experience was horrible. We were one of the last family standing outside to be picked up after calling you guys numerous of times and getting a different story of when the driver will arrive. But overall, my family and I really enjoyed ourselves at Infinity Bay! We will be back :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, friendly people, cleaned, wonderful beach. Love everything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024