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Best Western Rochester Marketplace Inn

2.5 star property
Hotel near University of Rochester in Rochester

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Fitness facility
Lobby
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
940 Jefferson Rd, Rochester, NY, 14623
  • Monroe Community College
    15 min walk
  • Marketplace Mall
    18 min walk
  • Tim Hortons Iceplex
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Comfort Suites Rochester Henrietta University Area
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (1000)
The price is CA $133
per night
CA $152 total
includes taxes & fees
5 Dec - 6 Dec
Comfort Suites Rochester Henrietta University Area

About the area

Rochester

Close to airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

What's nearby

  • Monroe Community College - 15 min walk - 1.3 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • Tim Hortons Iceplex - 4 min drive - 2.8 km
  • University of Rochester - 7 min drive - 5.9 km
  • Rochester Institute of Technology - 8 min drive - 7.7 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester in Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Spanish, Turkish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 10
  • Handrails in stairways
  • Stairway handrail height (inches): 3
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4

Room amenities

Entertainment

  • 35-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dowling

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frederic, Newark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We visit the Henrietta area at least once a year. Our usual motel, which has gone downhill over the years, now has even worse ratings. We tired this Best Western and were very happy. The check-in was quick and the staff was friendly. The room was clean. There was a refrigerator, microwave, and coffee machine.
Stayed 1 night in Aug 2024

6/10 Okay

CHENCHEN

Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Not so great
Had to wait at least 10 minutes for someone to show up at the front desk to check in. Our entire floor and room smelled bad. Breakfast choices were very minimal and not very good quality. In the good side, it was very conveniently located and beds were comfy.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, loved the shower products, loved the fridge and microwave.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mageswaran

Stayed 1 night in Aug 2024

8/10 Good

Emran

Liked: Cleanliness, property conditions & facilities
Nice clean property. Breakfast was ok but could have had a little more options. Sometimes you have to wait for some time to get service at the frint desk as the person at the front desk also hasvother responsibilities in the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Balaji

Travelled with family
The property is good. But again this is not a Hilton. So if you are looking for a "good" place to stay this place is surely one of them. But do not expect a hilton like setup.
Stayed 1 night in Aug 2024

2/10 Terrible

Josef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
I stayed in nicer prisons
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh.
Toilet was leaking—kept running. Bed was really loud whenever changed position. Toilet had dirty black rings inside the bowl. Shower had previous person’s hair all in drain. No SOAP!! (Ew.) Breakfast was good though. Check-in was easy enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Garry, dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive front desk. Decent breakfast. Clean and spacious overall.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa, Kanata

Liked: Cleanliness, staff & service
Very friendly staff. Clean rooms. The beds were harder than we would have liked.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate a late checkin and Angela was terrific. She even told me of a grocery store that was still open. She came and held the door open while i brought bags in. She went over and above. Thank you ❤️
Stayed 1 night in Aug 2024

2/10 Terrible

Faizan-Ur

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t a good experience living here. Place is nothing what is shown in pictures.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harrison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, breakfast is delicious, staff we met was considerate and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Harrison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great and room is clean and great parking
Stayed 2 nights in Aug 2024

8/10 Good

Linda, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Lots of shopping and dining options nearby. The room was comfortable. TV info needs to be updated. Breakfast just average at best. Staff very pleasant and efficient.
Stayed 1 night in Aug 2024

6/10 Okay

william

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
tub was a mess - either needs a cleaning by someone with knowledge of cleaning moulded tub or replacing - not inviting to look at - (or use). Stayed at this hotel several years ago and it was MUCH better
Stayed 2 nights in Aug 2024