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Birchwood Spa Motel

3.0 star property
3-star motel in Whakarewarewa

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Photo gallery for Birchwood Spa Motel

Garden
Lobby sitting area
Exterior
Aerial view
Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    ‪4 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪16 min walk‬
  • Te Puia New Zealand Maori Arts and Crafts Institute
    ‪17 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Free WiFi

House, 2 Bedrooms (For 5)

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub

Family Apartment, Hot Tub

  • Sleeps 7
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
3.4 out of 5, (118)
The price is CA $102
per night
CA $118 total
includes taxes & fees
9 Mar - 10 Mar
Marsden Stay Rotorua

About the area

Rotorua

Whakarewarewa stay.At this Whakarewarewa motel, you'll be within a 5-minute walk of Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Also, Rotorua Golf Club is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 4 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬19 min walk
  • ‪Pantry D'or - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Birchwood Spa Motel

3-star motel in Whakarewarewa
As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 342 reviews
Rating 8 - Good. 128 out of 342 reviews
Rating 6 - Okay. 74 out of 342 reviews
Rating 4 - Poor. 20 out of 342 reviews
Rating 2 - Terrible. 10 out of 342 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jamsheer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Cj

It was fine
Stayed 2 nights in Nov 2024

4/10 Poor

Des

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Stayed 2 nights in Nov 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Leaking taps
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
We booked the motel based on the pictures due to our place not having space for us until Saturday. The pictures did NOT match the facilities. Inside is not bad but the couches are not moved evident of the dust bunnies beneath them. And due to us needing 4 beds and there were only 3 we had to utilize the sleeper couch. The bathroom is small and in the middle of the room, not like the pictures and the lawn chairs are on concrete. There is also no place for children to go play outside. Not a bad place but not one i would recommend for people travelling with small children. (Also dont go on the pictures)
Stayed 1 night in Nov 2024

10/10 Excellent

Abzal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Stayed 1 night in Oct 2024

8/10 Good

Therese

Liked: Cleanliness
The property was clean and amenities were within reasonable distance.
Stayed 1 night in Nov 2024

8/10 Good

Doreen

Disliked: Property conditions & facilities
Basic but clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All amenities I needed, staff very courteous. Location convenient to all attractions.
Stayed 3 nights in Oct 2024

6/10 Okay

Judy

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Room was clean and tidy. Had all the amenities I required. I will stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities
Language difficulties with hosts
Stayed 3 nights in Sep 2024

8/10 Good

Noel

Stayed 1 night in Jul 2024

10/10 Excellent

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It what we expected, tidy and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024

8/10 Good

Sue

Liked: Staff & service
Convenient location. Private spa was a relaxing treat. Reasonable price
Stayed 2 nights in Jul 2024

2/10 Terrible

krishan

Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only drawback was the traffic noise particularly trucks in early hours ofvthe morning Otherwise i was really pleased. Clean andctidy and good service
Stayed 1 night in Jul 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.
Stayed 2 nights in Jun 2024

2/10 Terrible

Karm

Terrible couldn't communicate with them very very rude took payment
Stayed 1 night in Jun 2024

2/10 Terrible

Katika

Disliked: Cleanliness, staff & service, property conditions & facilities
Was dirty and smelly
Stayed 1 night in Jun 2024

8/10 Good

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa, very relaxing
Stayed 1 night in May 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.
Stayed 1 night in Apr 2024