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Rydges Rotorua

4.5 star property
4.5-star luxury hotel near Polynesian Spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony
Spa
Exterior
Garden
Suite, 1 Bedroom, City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪16 min walk‬
  • Te Puia New Zealand Maori Arts and Crafts Institute
    ‪17 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Prince's Gate Hotel

Pool
Hot tub
Spa
Kids pool
4.3 out of 5, Excellent, (1004)
The price is CA $268
per night
CA $309 total
includes taxes & fees
14 Feb - 15 Feb
Prince's Gate Hotel

About the area

Rotorua

Whakarewarewa stay.A stay at this Whakarewarewa hotel places you steps from Whakarewarewa: The Living Maori Village and within a 5-minute walk of Whakarewarewa Hot Springs. Also, Rotorua Golf Club is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

4.5-star luxury hotel near Polynesian Spa
Rydges Rotorua offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35-35 for adults and NZD 0-0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Heated pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 68
  • High pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1006 reviews" "
Rating 8 - Good. 291 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower curtain is too long and easy to step on when showering. The bathroom sink sprayed us. View of the village was good.
Stayed 3 nights in Nov 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice room. However outdated shower/bathroom and the fridge and coffee machine didn’t actually work.
Stayed 1 night in Oct 2024

10/10 Excellent

Natarlia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. We will be back
Stayed 2 nights in Oct 2024

8/10 Good

Serena

Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Suited our purpose and needs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kornelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating with late check out. Thanks 🙏
Stayed 2 nights in Oct 2024

6/10 Okay

LiLi , Mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Did not clean the floor and toilet popery .
Stayed 5 nights in Oct 2024

6/10 Okay

Adrian

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The balcony area is full of bird poo. I trust that hav ing to pay an additional $100 for it, I would expect it to be able to enjoy the balcony to be useful than dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close to the accommodation
Stayed 3 nights in Oct 2024

8/10 Good

cherian

Travelled with family
Liked: Cleanliness, staff & service
NICE AND CLEAN WITH A DECENT BREAKFAST
Stayed 1 night in Oct 2024

8/10 Good

Keith F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good.
Stayed 1 night in Oct 2024

4/10 Poor

Talia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kendall

Stayed 1 night in Oct 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good. A tip re GPS.
We had a deluxe room, so i can't speak for standard. But ours was fine, everything worked, nice bed, brekky good. the only thing is don't put "rydges" into your GPS, put the street address, as the GPS will take you to the old Rydges about a km away.
Stayed 2 nights in Oct 2024

2/10 Terrible

Shomit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Why would you keep a hotel running when you know the air-conditioning system is not functioning for days? And no apologies at all? First I was put in a room where the sun hits the room all afternoon. Within 30 minutes of checking in, me and my family were sweating. I was moved to another room which was 'okay' in the afternoon but we just could not sleep at night. This is just not how customers are treated. We are here in NZ from the US on a week long holiday and the first two nights we just did not sleep. AVOID AT ALL COST.
Stayed 2 nights in Oct 2024

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Chapmans restaurant was sadly disappointing.
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Stayed 1 night in Oct 2024

6/10 Okay

Kumari

Disliked: Cleanliness, property conditions & facilities
Not particularly clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay here. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was most impressed with the hotel staff. They were friendly, very accommodating and handled special requests quickly and without hesitation. We had a really nice stay there and they had two hot tubs and a pool that we took advantage of.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Stayed 1 night in Oct 2024