See all properties

The Elk & Avenue Hotel

3.0 star property
3-star hotel near Banff Lake Louise Tourism Bureau

Choose dates to view prices

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby sitting area
Lobby
Lobby
Down comforters, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Banff Caribou Lodge and Spa

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (2505)
The price is CA $199
per night
CA $221 total
includes taxes & fees
6 Mar - 7 Mar
Banff Caribou Lodge and Spa

About the area

Banff

Downtown District stay.At this Downtown District hotel, you'll be steps from Banff Lake Louise Tourism Bureau and within a 15-minute walk of Banff Centre for Arts and Creativity. Fairmont Banff Springs Bowling Centre and Cave and Basin National Historic Site are also within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Banff Centre for Arts and Creativity - 14 min walk
  • Fairmont Banff Springs Bowling Centre - 3 min drive
  • Tunnel Mountain - 4 min drive

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬4 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬2 min walk

About this property

The Elk & Avenue Hotel

3-star hotel near Banff Lake Louise Tourism Bureau
The Elk & Avenue Hotel offers its guests a hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • Built in 1988
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French, Portuguese

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike parking
  • Sauna
  • Shopping
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Energy-saving switches
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 965 out of 1557 reviews
Rating 8 - Good. 366 out of 1557 reviews
Rating 6 - Okay. 156 out of 1557 reviews
Rating 4 - Poor. 40 out of 1557 reviews
Rating 2 - Terrible. 30 out of 1557 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jodie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at the Elk & Avenue before and had a much better experience. This time however was quite disappointing. It was a birthday trip to the mountains with our two young children. We checked in a little before checkin time and were given a horrible room on the ground floor. The window view was that of an industrial unit of some kind in front of a fence. the room itself was tired and dated. As well as very small and not even room for a lounge chair in the room. The bathroom was tiny, dark, dingy and the walls were marked up and the shower head was coated in calcifications so we had to pick them off in order to get the water to flow correctly. the overhead lights on the bed flickered constantly so we couldn't even use them. I also noticed that staff could walk right next to the window so there was also a lack of privacy if you were to open the blinds. I went back to the reception to request a different room perhaps on a higher floor. The receptionist was insistent that we could not switch rooms although the checkin time was still 10 mins away and there would be an influx of guests arriving shortly. Shortly after that request there was a line up of about 20 guests ready to check in. We went to have a jacuzzi after dinner that night but the jacuzzi was also shut down. So the 4 of us we ended up staying in that room for 2 nights. Based on that experience I would not stay again. That being said, the restaurant in the hotel is great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was really great. We were however disappointed that the hot tub and pool were closed for Reno’s and parking was limited for trucks so we had to park at the high school … it was better than nothing but not the most convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Decent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so friendly and helpful! Will absolutely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Banff whirlwind!
Couldn’t get the shower head to work.
Stayed 1 night in Nov 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, staff & service
To expensive - to noisy
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Nov 2024

8/10 Good

Daksh

Liked: Cleanliness, property conditions & facilities
Parking is the only issue
Stayed 1 night in Nov 2024

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lobbyis very nice. Room is very clean but furnishing are very poor in room. Plastic dining chairs do not belong in a hotel of this calibre.
Stayed 1 night in Nov 2024

6/10 Okay

Marcia

Travelled with partner
Disliked: Cleanliness
Firstly, there was only 1 chair that was a hard sit. There was an 'espresso' maker...we don't drink espresso. The two pillows - one fur and one red on the bed stunk. We could not park in the underground parking...had to park a few blocks down the street...not convenient at all. And...the shower head did not work correctly. The heat in the room was too warm and we could not adjust. Room 344
Stayed 1 night in Nov 2024

10/10 Excellent

Jurome

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again next time
Stayed 1 night in Nov 2024

10/10 Excellent

Jurome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there next time
Stayed 1 night in Nov 2024

10/10 Excellent

Aishwarya

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent place and the view from the room was quite spectacular. The bed was so comfortable, cozy and a decent size one. Just that it could have been a bit more longer for a 6ft person. Nevertheless, the insulation level is too good that we could not hear any noise from the road. This is my first time in this hotel and I will definitely recommend this to all my friends and family, and will choose to stay here if there is a room available.
Stayed 2 nights in Nov 2024

8/10 Good

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bouchra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very walkable and convenient. Lobby is modern. Rooms could use an upgrade.
Stayed 4 nights in Oct 2024