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Banff Caribou Lodge and Spa

3.5 star property
Spa hotel near Banff National Park Information Centre

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Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Lobby sitting area
Indoor pool
Point of interest
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬
  • Banff, AB (YBA)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Property entrance

The Fox Hotel and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (2195)
The price is CA $229
per night
CA $255 total
includes taxes & fees
20 Mar - 21 Mar
The Fox Hotel and Suites

About the area

Banff

City center stay.With a stay at this Uptown District hotel, you'll be within 6 miles (10 km) of Lake Minnewanka and 12 miles (20 km) of Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 11 min walk - 1.0 km
  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 3.2 km
  • Tunnel Mountain - 5 min drive - 2.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Spa hotel near Banff National Park Information Centre
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Hot tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1387 out of 2557 reviews
Rating 8 - Good. 660 out of 2557 reviews
Rating 6 - Okay. 341 out of 2557 reviews
Rating 4 - Poor. 101 out of 2557 reviews
Rating 2 - Terrible. 68 out of 2557 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We decided to plan a trip around the Christmas activities in and around Banff. Cute lodge, bus stop right in front, good parking and beautiful lobby. Downside was most of the stay one of the elevators was broken and many times we had to take the stairs from 3rd level. It wasn't fun, when we had a tired little one. Also my kids were very disappointed, as I mainly booked this hotel for the pool, once we got there, we realized it was a hot pool. kids did not like it. They lasted 10 mins. Room is very small and very basic. Still once the christmas lights were all lit up, it was beautiful.
Stayed 3 nights in Nov 2024

8/10 Good

Barton, Cochrane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Dec 2024

6/10 Okay

Chi

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room upgrade for Expedia Gold status is nothing. The only upgrade was a room facing the outside. One of the smallest rooms we have stayed in Banff
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Hotel was lovely! Very clean and comfortable. Indoor hot pool is really nice! Underground parking is helpful during the cold months. Not too far from downtown Banff. Front desk staff weren't very friendly but sufficient for check-in and out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandy L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and amenities
Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been multiple times and always enjoy our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are the absolute best here!!
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. I can’t complain.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

David, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a little oddly shaped, it adds to the charm. Some of the room amenities were on the low side, but otherwise site was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katelyn

Travelled with family
Liked: Amenities
What a beautiful place and the staff was so nice!!!
Stayed 1 night in Nov 2024

4/10 Poor

Don

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry bins in the hallway the whole time we were there. Got sick eating at the hot restraint. Upgraded for a better view, but as told cascade mountain view... could only see homes across the street. Same old scam.
Stayed 1 night in Nov 2024

8/10 Good

Duane Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Fantastic relaxing trip! Love the hot tub and sauna facilities at this hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Stayed 1 night in Nov 2024

8/10 Good

Clay

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Stayed 3 nights in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, room comfort
Long wait for elevators.
Stayed 2 nights in Nov 2024

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a nice stay, the hot tub was very nice and the room was nice, clean and quaint. The only thing we were not happy with was the food at the Keg, over prices and not very tasty.
Stayed 2 nights in Nov 2024

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice stay but the parking is not great
Stayed 1 night in Nov 2024

6/10 Okay

Decker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pool was neat
Stayed 3 nights in Nov 2024

10/10 Excellent

Matti

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, service and spa.
Stayed 2 nights in Nov 2024