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Moose Hotel And Suites

4.0 star property
4-star spa hotel near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property
Rooftop 2 Bedroom Suite
Indoor pool
Couples treatment rooms, spa tub, body treatments, body wraps

Reviews

9.6 out of 10

Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Hot tub
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (2081)
The price is CA $169
per night
CA $188 total
includes taxes & fees
10 Dec - 11 Dec
The Fox Hotel and Suites

About the area

Banff

City center stay.A stay at this Downtown District hotel places you steps from Banff National Park Information Centre and within a 5-minute walk of Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Upper Hot Springs - 7 min drive - 4.6 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

4-star spa hotel near Upper Hot Springs
Moose Hotel And Suites offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Bike parking
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Dryer
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1608 out of 2028 reviews" "
Rating 8 - Good. 305 out of 2028 reviews" "
Rating 6 - Okay. 65 out of 2028 reviews" "
Rating 4 - Poor. 33 out of 2028 reviews" "
Rating 2 - Terrible. 17 out of 2028 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had mentioned verbally about the roam transit pass at checkin. It’s only mentioned on the little pamphlet they give with the room key cards but we didn’t read it til it was too late. Glad they clean the rooms daily but there was a section behind the bathroom door that was a little grimy and dusty and a few brown (dirt? I’m hoping) spots on the wall when we first arrived. Staff are very lovely otherwise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everyone was very friendly and happy to help. Brilliant location, easy walk to shops and restaurants. Easy to park. Hot pools and swimming pool were ace. Room had everything we needed and small balcony/terrace (we didn't use). Rooms were smaller than we had stayed in - two queen beds, family of four. Quite costly for size of room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for town access. Rooms were on the small side and did not have microwave. No coffee or tea in lobby. Rooftop hot tubs were the best!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While no formal concierge desk, the front desk staff were terrific. The handy public buses are great, but a little confusing. We got patient guidance, great suggestions and even complementary bear spray loaner. Always super attitudes. Great location...nice roof top saunas...right in the middle of Banff and close to shops/restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best locations in Banff
Perfect spot to stay in Banff! Walking distance to everything and great rooms! This is the second year in a row that we’ve stayed here as a family and really enjoyed it. Five stars all the way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul Aleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located at a very convenient location. The hotel is designed well. The rooms were a little small but had everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Akkamapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! We stayed in a king suite , totally worth it ! Very convenient location in downtown walkable to a myriad of restaurants and right opposite the transit bus stop.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia, Coscob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chalet like hotel, beautiful fireplace at lobby, good bar & restaurant. Rooms were clean & with all needed. If you could request a balcony in (not looking out) is better for air & noise. I saw some inner lower floor balcony with kids looked save and fun (mini play patio). The hotel is in the middle of everything! Perfect location. Reception are kind and helpful. Finally you have washer/dryer in the hotel super helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is central, very close to Banff city centre. The staff were so helpful and made our stay very enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

AMINDERJEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anant Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharmela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Moose hotel, wish we booked more days
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and conveniently located. Well designed rooms and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Love this hotel. Go to banff tons and now this will be my staple
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to downtown. They had a great workout room and the rooftop hot tubs had a beautiful view of the mountains. Would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Aug 2024

10/10 Excellent

Seraya, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What better way to clear your mind! Rejuvenating at the Moose Hotel and Spa Banff for respite. A restoration of energy and vitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pavana, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Banff area. Very nice staff who go beyond to help their guest to make their comfortable
Stayed 3 nights in Jul 2024

8/10 Good

Zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location good service very clean with pool and dining facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

prajwal

Travelled with family
Liked: Cleanliness, staff & service
Too expensive for a very average room. Barely any space to put your luggage
Stayed 1 night in Aug 2024