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Fairmont Banff Springs

4.0 star property
Family-friendly stay near Upper Hot Springs

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Photo gallery for Fairmont Banff Springs

Couples treatment rooms, hot springs, Turkish bath, body treatments
Meeting facility
Golf
Meeting facility
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking available

Explore the area

Map
405 Spray Ave, Banff, AB, T1L1J4
  • Fairmont Banff Springs Bowling Centre
    ‪1 min walk‬
  • Bow Falls
    ‪9 min walk‬
  • Banff Cascades of Time Gardens
    ‪15 min walk‬
  • Banff, AB (YBA)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed (Fairmont Gold View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont Gold View)

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Gatehouse)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double)

  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Gatehouse)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Gatehouse)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont View)

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Gatehouse)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Gatehouse)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Rimrock Resort Hotel Banff by Accor

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1203)
The price is CA $370
per night
CA $439 total
includes taxes & fees
10 Mar - 11 Mar
Rimrock Resort Hotel Banff by Accor

About the area

Banff

Banff Springs District stay.With a stay at this Banff Springs District resort, you'll be steps from Fairmont Banff Springs Bowling Centre and Banff Springs Convention Centre. Spray River West Trailhead and Bow River are also within half a mile (1 km).
View more Resorts in BanffOpens in a new window

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk
  • Banff National Park Information Centre - 5 min drive
  • Banff Lake Louise Tourism Bureau - 5 min drive
  • Upper Hot Springs - 6 min drive
  • Banff Gondola - 8 min drive

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 99 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Ave Brewing Co - ‬4 min drive
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs

Family-friendly stay near Upper Hot Springs
Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 22 meeting rooms are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

  • 757 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Banff Springs offers 757 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 27 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting services
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: WiFi (CAD 10.5 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 35 per day)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 34 for adults and CAD 17 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledding
  • Snowshoeing
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 34 for adults and CAD 17 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Self parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Fairmont Banff Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1010 reviews
Rating 8 - Good. 183 out of 1010 reviews
Rating 6 - Okay. 68 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 28 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laure at the front desk was so nice! Very welcoming and made us feel at home from her very first words. The Bed was comfortable and it was quiet...we also had an incredible meal at 1888...great stay...
Stayed 1 night in Nov 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Priya Naresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous. Rooms were clean. Location was great and they give you a buss pass for your stay to go in and out of town. Only complaint was we booked a king bed and got a queen. For how much we paid per night we should have got what we booked. Otherwise it was a great property. Spa was nice. Location was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Banff and I can’t imagine the experience without the Fairmont!
Stayed 3 nights in Oct 2024

6/10 Okay

dustin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was run down. Couch was dirty. Matress in sofa bed was brutal. Felt like 50 years old. Pool area was bordering on gross it was so filthy. Service was good but the room was way overpriced. It needs a remodel badly. I would not stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Leland Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Alifarzaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just fantastic
Stayed 1 night in Nov 2024

4/10 Poor

Justyna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John, Chesapeake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We recommend this hotel very highly. Attentive staff and front desk and outside staff. Beautiful hotel. A must stay.
Stayed 2 nights in Sep 2024

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Most of the lobby floors were being replaced and walls painted which was a bit of an eyesore since this was our first time staying at a Fairmont hotel. The beds were not very comfy and you can hear everything from the hallways and neighbouring rooms. We ate one night at the Castello and food was nothing to write home about. However, thoroughly enjoyed the outdoor pool and the history of the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Maria Luiza

Stayed 2 nights in Nov 2024

10/10 Excellent

warren, Sugar Land

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in every way and should be in everybody’s must see list!
Stayed 1 night in Oct 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but nothing compared to the Fairmont Chateau Lake Louise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, amazing property
Stayed 6 nights in Oct 2024

4/10 Poor

Marcos, Sao Paulo

Travelled with partner
Disliked: Amenities, property conditions & facilities
hotel under maintenance on the floors, carpets being ripped out, walls being painted, now an empty minibar in the room and worst of all, why an empty minibar……. Not to mention the selfparking that costs 35 dollars a day, absurd, charging that amount doesn't make sense
Stayed 3 nights in Oct 2024

10/10 Excellent

Lian

Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff was amazing as always
Stayed 2 nights in Oct 2024

10/10 Excellent

Yorleni

Stayed 3 nights in Sep 2024

8/10 Good

Véronique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and our suite. We didn’t need to turn on the tv. The room service was excellent and the views breathtaking. Not regret for the experience. The transport was great and convenient. We loved the French music atmosphere at the Vermillion restaurant. The meals however were not very impressive. We were expecting better food for the price and from this great hotel. For example, the omelettes or scrambled eggs at the buffet were under cooked and soggy on the 15th of October. On the 16th, we asked for scrambled eggs À la Carte, and they were the same texture (was flour added?). My husband also tried the Pot Roast for dinner which was recommended and found there was not enough meat on the plate. Quality for the price was not at the rendez-vous. The meat was tender but the spices were not adequate. My husband is a great cook and was expecting much better. I had the Chinook Salmon and the salmon itself didn’t taste anything! It was a small piece served on a bed of lentils, olives and marinated cauliflower bed which was different but not the best recipe for this great hotel. I had better salmon in Yellowknife. As for the service, the porter should have offered to bring the wheelchair to the table instead of letting the guest roll it down the ramp. Not very well mannered from the staff. We did appreciate our stay at this great hotel and the complementary Tours. We would love to visit again hoping the cooking chef and the service at the restaurant gets better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pattamaporn, Longueuil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Oct 2024