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Banff Ptarmigan Inn

3.0 star property
Hotel near Banff National Park Information Centre in Banff

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Snow and ski sports
Superior Room, 2 Queen Beds, Balcony
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Central Park
    ‪9 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

City center stay.At this Downtown District hotel, you'll be well placed to visit Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, both within a 5-minute walk. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 12 min walk
  • Fairmont Banff Springs Bowling Centre - 4 min drive
  • Tunnel Mountain - 4 min drive

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff National Park Information Centre in Banff
Banff Ptarmigan Inn offers its guests 2 spa tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

Property amenities

Family friendly

  • Free area shuttle
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 kilometers
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 955 out of 1698 reviews" "
Rating 8 - Good. 480 out of 1698 reviews" "
Rating 6 - Okay. 176 out of 1698 reviews" "
Rating 4 - Poor. 57 out of 1698 reviews" "
Rating 2 - Terrible. 30 out of 1698 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had another wonderful stay here! Love the balcony with mountain views. Conveniently located in downtown Banff. Will stay here again next year.
Stayed 2 nights in Oct 2024

6/10 Okay

Dimitrios

Stayed 2 nights in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room was clean but small. Would stay again!
Stayed 2 nights in Oct 2024

6/10 Okay

Lena

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Hot tubs were not the best.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking to town centre and Banff Festival.
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pull in vehicle area to check in & unload is nice. Underground parking is great but elevators don’t go to all levels of the hotel so you have to walk stairs, so if you need this for mobility reasons or stroller this may not be your fit. The halls are confusing, it’s a maze to get around. Location is amazing, you can walk to everything! There is no coffee station in the lobby but a nice coffee shop at the end of the block. We could hear feet above us, that may bother some. The balcony is nice to have but it faces the hotel next door which is strange. You can hear the train horn but I assume that’s anywhere in Banff. Superior Room, 2 queen beds: The room is spacious & clean, we loved that each side of the bed has a side table with plugs. There is a little table, a bench, coffee station, hooks for jackets a closet. The Bathroom is strange, shower/toilet (No fan no switch) with a door, this is very small & the sink is outside that room. Lights are weird with ton of switches to turn on different areas & some bendy lights above the beds didn’t bend anymore. The Keurig coffee machine leaked a bit & there were floaties in the coffee. We were looking for a budget friendly stay with a good location and this meet the basic needs.
Stayed 1 night in Oct 2024

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Go somewhere else. This place is tired.
The worst lazy housekeeping I’ve ever experienced. Come in makes ONE of 3 beds, same bugs on floor in bathroom entire stay, sloppy housekeeping, basically have to ask for refill of everything. Kleenex just left empty, conditioner left empty, just pure sloppy. Twice asked for conditioner never did come. Very tired furniture. Very old crusty tiles in hot tub. New towels just thrown in. What a joke. Get a proper housekeeper who actually cares and doesn’t tarnish your brand. Would not recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in Oct 2024

10/10 Excellent

sukhwinder

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Dongkoo, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

8/10 Good

Steven, Arlington

Stayed 4 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for shopping and restaurants
Stayed 3 nights in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Travel to Banff
When we checked in the girl in the reception did not have a friendly attitude. It was difficult to find parking so when she came out to help she looked annoyed and treated me as If I was blind and could not see. The room had little light and was smelly but it was cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with an upgraded room upon arrival which was a pleasant surprise. The staff, location, and room were all great.
Stayed 1 night in Oct 2024

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good solid hotel. Beds comfortable and rooms clean. Nice and quiet. Nice view from balcony. Improvements might include bathroom vanity with enough room to put something down on. There is plenty of room in the bathroom for at least an extra shelf. We were in room #244 , the sink is cracked and shower head not working well. Easy fixes and room would get 5*
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service
Overall good stay during trip to Banff
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. The room was nice and l enjoyed my stay. Loved the bathroom soap especially body soap, mini fridge in the room, coffee machine and kettle. The Bath towels (face cloth, hand & bath towel) in the bathroom were 😍. I would recommend the cleaner thought to work on their room carpet cleaning, and they forgot to clean my room twice but the front desk staff solved the issue when l asked. Also, if the coffee machine and kettle would be cleaned because l couldn’t use them. Overall l would recommend anyone to stay here.
Stayed 6 nights in Oct 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice and close to everything in Banff. The property for sure is a bit run down and needs some work.
Stayed 2 nights in Oct 2024