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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Banff National Park Information Centre

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Property entrance
Interior entrance
Interior entrance
Indoor spa tub
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪13 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 13 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Tunnel Mountain - 5 min drive - 2.1 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.0 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Banff National Park Information Centre
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1215 out of 2208 reviews
Rating 8 - Good. 571 out of 2208 reviews
Rating 6 - Okay. 250 out of 2208 reviews
Rating 4 - Poor. 110 out of 2208 reviews
Rating 2 - Terrible. 62 out of 2208 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 2 nights in Dec 2024

10/10 Excellent

Meet

Stayed 1 night in Nov 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Me and my hubby stayed here 2 nights for our anniversary and loved our stay! The rooms are a great size and the cave hot tub was absolutely amazing. Would def recommend and will Be coming back
Stayed 2 nights in Dec 2024

8/10 Good

Angliee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The hot tub was the highlight of the trip because of its design! The only flaw was that my partner and I received a loft suite and we could hear people above us walking at all hours. Other than that it was a great time!
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Fox!! Rooms were nice, good location and the hot tub was nice too!
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant Jeet made mine and my wife’s stay unforgettable. He went above and beyond to help us celebrate our new baby and her birthday! We will be coming back just because of him, let alone the beautiful hotel itself. Hats off to all the staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere of the place.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and available. Although not in the center of town was an easy walk or even bus if needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guys were awesome to deal with.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
We had to go down and get our room key reset three times
Stayed 1 night in Dec 2024

6/10 Okay

david

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Old but interesting place to stay. The hot pool is one of a kind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tonalee, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve always wanted to stay at The Fox and got a great Black Friday deal. It was nice - the room was cozy and nicely decorated, but oddly already needs a bit of a reno. The TVs are very small and old and there is no fridge. It doesn’t look like there is AC for the summer either. On the up side, the hot tub grotto is very unique and great in cold winter weather. Overall, we had a good stay.
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times. It is always a favourite of ours. The room upgrade for Gold status was immediately offered and was a great room. The dining credit was basically unusable as it had to be used on the same day and was not valid for breakfast the next morning. We had reservations at a regular that was not in the list. Other than that everything was fine.
Stayed 1 night in Dec 2024

8/10 Good

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, easy to walk everywhere. The hot tub was super cool. It was a smaller room than I expected and the window faced the walkway so the choice was to either have it dark or have no privacy.
Stayed 2 nights in Dec 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Hot tub cave unique and fun. Bit of a walk to downtown but totally doable. Bus outside. Walls are paper thin but that’s the drill with most hotels. Good service and underground parking. Would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at this hotel!!! The cave inspired hot pool was the best!!! We happened to wake up very early and so we decided to check out the hot tub at 7:50 and we just waited for the staff to open it at 8 and booom! We were able to have the tub just for ourselves for like 45 mins until other guests came! The best time to come I’d say is early in the morning if you wanna have some privacy and enjoyable time. The room was also outstanding!!! We originally booked standard room but was offered for an upgrade to a 1br suite for 50 instead of a 100!!! Staff were all friendly and very attentive!! I will surely come back here!!!
Stayed 1 night in Nov 2024

2/10 Terrible

James

Stayed 1 night in Nov 2024

10/10 Excellent

danika rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Fox Hotel. It was convenient for going into town and great to get to ski hills. It isn’t a modern 5 star, but we loved having the kitchenette and bedrooms separate. We used the grotto hot tub every day! You could hear neighbours, but not bad at all. We would stay here again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Nazifa

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

SALLY

Travelled with partner
Liked: Cleanliness
We used the hot pool and drank hotel chocolate in the bar. It has everything you need. The festive lights were very pretty. Comfortable stay!
Stayed 1 night in Dec 2024

10/10 Excellent

zihong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, will come back again.
Stayed 1 night in Dec 2024

8/10 Good

Jane

Location and general set up is good…spacious. Could use a refresh interior. Handy restaurant/ bar on site. Great for families!
Stayed 4 nights in Dec 2024