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Tunnel Mountain Resort

3.5 star property
Family-friendly stay near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Porch
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Victoria Glacier
    13 min walk
  • Sleeping Buffalo
    4 min walk
  • Banff Station
    6 min drive
  • Banff, AB (YBA)
    10 min drive

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Banff Rocky Mountain Resort

Pool
Hot tub
Pet-friendly
Parking included
4.0 out of 5, Very good, (2001)
The price is CA $249
per night
CA $277 total
includes taxes & fees
4 Jan - 5 Jan
Banff Rocky Mountain Resort

About the area

Banff

Tunnel Mountain District stay.You'll be steps from Surprise Corner and within a 10-minute walk of Bow River with a stay at this Tunnel Mountain District lodge. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Upper Hot Springs - 8 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly stay near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, French, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1046 out of 1687 reviews" "
Rating 8 - Good. 444 out of 1687 reviews" "
Rating 6 - Okay. 125 out of 1687 reviews" "
Rating 4 - Poor. 44 out of 1687 reviews" "
Rating 2 - Terrible. 28 out of 1687 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Tunnel Mountain Resort. We stayed in a Mountain Cabin which was a chalet style unit. The decor was more modern than the other cabins we stayed in while on our trip, but it was clean and spacious. We enjoyed being able to start a real fire in the fireplace. Staff was very courteous and responsive to requests. The parking can be a little tight especially if you have a large vehicle.
Stayed 3 nights in Sep 2024

8/10 Good

Bryson

Stayed 3 nights in Aug 2024

8/10 Good

Wenzhou, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place. Room is clean; hotel has bus to downtown right on site; staff is friendly; property is clean
Stayed 1 night in Sep 2024

6/10 Okay

Cathy

Travelled with group
Disliked: Cleanliness
This property is called a ‘resort’ and seems to be a misnomer since it sure didn’t feel resort-like. The bathroom floor was dirty and there was not enough toilet paper. The wifi did not work the first night we stayed, and while I understand it is not the fault of the property, we don’t know why is would take almost 24 hours to get resolved. I would not stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here!
I just loved it here. Stayed here before and came back. Comfortable, peaceful, friendly, free regular courtesy bus into Banff… so wonderful. Price good, we love it!
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

TIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice comfortable
Stayed 2 nights in Sep 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/unit was good; amenities were very lacking. Fitness room, sauna, laundry room, etc were outdated and difficult to access. Staff was wonderful and housekeeping fabulous.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jayzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Randhir

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Teresa, Fulton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so convenient to the town yet quiet. Bus stop right in front of property with free passes to use to avoid traffic and parking downtown. Friendly and professional staff. Would definitely stay here again
Stayed 5 nights in Sep 2024

6/10 Okay

Muhammad Sarim

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and location. Free public transportation just outfront
Stayed 1 night in Sep 2024

10/10 Excellent

stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite condo with a pleasant staff. First time in a long time that we received fresh towels every day.
Stayed 4 nights in Sep 2024

10/10 Excellent

ZI LI

Stayed 1 night in Aug 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
limited parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Xing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, cleaning, quiet, room space big enough……, willing to stay again next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine, Fort Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a fantastic stay in the resort.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet!
Stayed 2 nights in Sep 2024

6/10 Okay

Jyothi Sree

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Jaspreet

Disliked: Cleanliness, property conditions & facilities
Toaster, bathroom lock, and one fan not available , no cooling.
Stayed 1 night in Sep 2024

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Leah, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus picks up right in front of the hotel and they give you free bus passes. The area is quiet at night because its a ways back from Downtown. Our room temperature controls were not great, but otherwise excellent.
Stayed 3 nights in Aug 2024