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Tunnel Mountain Resort

3.5 star property
Family-friendly stay near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Front of property
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Porch

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    3 min drive
  • Banff Lake Louise Tourism Bureau
    3 min drive
  • Banff Centre for Arts and Creativity
    4 min drive
  • Banff, AB (YBA)
    10 min drive

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior
Banff Rocky Mountain Resort
Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1965)
The price is CA $129
per night
CA $143 total
includes taxes & fees
5 Dec - 6 Dec
Banff Rocky Mountain Resort

About the area

Banff

Tunnel Mountain District stay.You'll be steps from Surprise Corner and within a 10-minute walk of Bow River with a stay at this Tunnel Mountain District lodge. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 3 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 3 min drive - 2.0 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.3 km
  • Upper Hot Springs - 8 min drive - 6.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly stay near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Filipino, French, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1020 out of 1655 reviews" "
Rating 8 - Good. 443 out of 1655 reviews" "
Rating 6 - Okay. 122 out of 1655 reviews" "
Rating 4 - Poor. 44 out of 1655 reviews" "
Rating 2 - Terrible. 26 out of 1655 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lovedeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Lane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Suite was hard to find even with directions. Did not like parking, was too far away from suite. Only enough coffee for a couple cups and at $600 a night, should have been stocked with 10 cups (20 sugar and 10 whitener), 4-5 pots worth of coffee. Suite was very nice, clean and large. Staff was great. Other than those few things, I would stay again and recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Mohammed

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Great location but the house keeping staff left the room dirty. The entrance to our suite was really dirty and unwelcoming, the front door very hard to open or close
Stayed 2 nights in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Dominga

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Love the "homey feeling"..your front desk staff Ricah was very friendly, and helpful..We will come back for sure. .
Stayed 1 night in Aug 2024

10/10 Excellent

Rena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is so nice except for the old carpet in the entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

Dionne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy to stay here for one night before heading out for our backcountry camping trip. We can see ourselves staying here for an extended stay with the amenities provided. Very pleased to notice a strong push for environmental awareness. Suite was updated despite outdoor building looking like an older establishment. Parking was a bit tricky though with some vehicles parked in probably non-parking areas that made it impossible to park in actual parking spots.
Stayed 1 night in Aug 2024

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Key cards were very inconsistent. Shower was great. You get what you pay for
Stayed 1 night in Aug 2024

6/10 Okay

Jenn

Liked: Staff & service, amenities
Loved being on the mountain however our room was on the lower level and had no view. The property could have used some housekeeping as well as our hallway. The staff were very friendly and helpful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Superintoy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic. Staff was great. Pool was cold and no hot tub was kinda a bummer
Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luann

Stayed 3 nights in Jul 2024

8/10 Good

Vishnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the great service and accommodations we received from the front desk staff.
Stayed 3 nights in Aug 2024

8/10 Good

Ullrich

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good room and well equipped for longer stays
Stayed 2 nights in Aug 2024

10/10 Excellent

GURJIT

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and well maintained.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, out of town location.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice to be away from downtown Banff that this lodging provides. The best benefit was the free ROAM bus transport service from the lodge to downtown Banff. Highly recommend this lodging.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, staff were excellent, well informed and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Xinhua

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jerry

Liked: Staff & service
Need to do something about unappealing smell.
Stayed 2 nights in Aug 2024

8/10 Good

Guohui

Travelled with family
Liked: Cleanliness, staff & service
The room is clean and the service is good. But the parking is very limited. The biggest concern for me is the shampoo and body wash smell bad.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great. Room was clean. Beds were very comfortable. The mountain view from our room was really nice as well. The complimentary bus passes were a nice bonus. We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024