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Ruthin Castle Hotel

4.0 star property
Family-friendly boutique hotel with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Bar (on property)
Property grounds
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Hot tub
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Nantclwyd y Dre
    ‪2 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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The price is CA $176
per night
CA $211 total
includes taxes & fees
14 Feb - 15 Feb
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About the area

Ruthin

In Ruthin .At this hotel, you'll be steps from Ruthin Gaol and Ruthin Craft Centre. Nantclwyd y Dre and Llangollen Motor Museum are also within half a mile (1 km).

What's nearby

  • Ruthin Gaol - 2 min walk
  • Ruthin Craft Centre - 2 min walk
  • Nantclwyd y Dre - 2 min walk
  • Ruthin Castle - 7 min walk
  • Moel Famau Country Park - 9 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly boutique hotel with free WiFi
Ruthin Castle Hotel offers its guests a full-service spa, 5 spa tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

BAZAAR has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 5 spa tubs
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 932 reviews" "
Rating 8 - Good. 273 out of 932 reviews" "
Rating 6 - Okay. 138 out of 932 reviews" "
Rating 4 - Poor. 62 out of 932 reviews" "
Rating 2 - Terrible. 33 out of 932 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

8/10 Good

Charles Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, went as a single person and got the usual small room with no view. But I'm used to that!
Stayed 1 night in Oct 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, staff absolutely amazing and attentive. Would stay again!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
My boyfriend and I had a lovely 3 night stay at this wonderful hotel. Staff were very pleasent and acomdating and catered for our pet dog. Wonderful surroundings and civer lots of history. Had a lovely old feel and very relaxed attitude and not stuck up. Not the most modern but you can get that anywhere. Brilliant architecture. Would visit again.
Stayed 3 nights in Oct 2024

6/10 Okay

Ian

Stayed 1 night in Jul 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return
Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Liked: Cleanliness
Few improvements still needed
Went for two nights but different this time ,the lovely library bar not open any more in castle ,and berties restaurant closed, have to use other bar and restaurant now which nowhere near good enough as the other two, The rooms lovely ,clean and warm include bath etc cleanliness of rooms excellent but why the toilets in the castle itself look like something from 1960 i dont know,i know its a castle and want to keep it looking like one, but i feel the toilets should be brought up to date now,as im sure it would put a lot of people' off getting married in the castle with toilets of that standard. Obviously not a criticism of stay but just a few improvements neeeded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martyn and Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tom

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room 207, prince of wales suite, 13/10/24
Absolutely stunning place most staff were lovely, only thing to let it down, the cleanliness, the bedside tables near the sockets was a thick layer of dust and in the bathroom roller blind was full of squashed bugs (just a lack of attention to detail).and part of the bath was broken and the breakfast was pretty standard, but we stayed in room 207, the prince of wales suite and the room was gorgeous and we went on a walk round the grounds was amazing, the woman who greeted us at reception was lovely I didn’t catch her name but she had short hair and glasses, made us feel very welcomed,
Stayed 1 night in Oct 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Lovely place
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic stay at the castle. Staff always friendly. See you again soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very warm and welcoming food was great
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hasan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs EV charges in the carpark.
Stayed 1 night in Oct 2024

6/10 Okay

Maurice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience a castle
We took our eldest partner from Thailand to experience a castle for a couple of nights. They / we loved it. We've recommend it. The town is beautiful ( I want to move there) stunning beauty of North Wales.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite which was out of this world. The only comment for improvement was the heating. The suite was so big the heating never really coped, but a fantastic experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, the room was clean and tidy - could do with a little updating around the hotel. Breakfast was lovely, lots to choose from, never ran out of anything. Staff all lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay at the Castle. Friendly staff and rooms always clean. But remember it is an old castle so expect some friendly spiders and ghosts! See you again next week!
Stayed 1 night in Sep 2024