The Merchant's House, BW Signature Collection

3.5 star property
3.5-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room)
Lobby
Reception
Exterior
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Southampton Skating
    1 min walk
  • China City
    1 min walk
  • Salisbury (XSR-Salisbury Train Station)
    13 min walk
  • Southampton (SOU)
    34 min drive

Room options

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Single Bed, Non Smoking

  • 15.0 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Salisbury

In historical district.You'll be steps from Southampton Skating and a 5-minute walk from Market Square. Parish Church of St Thomas and St Edmund and Cathedral Close are also within half a mile (1 km).

What's nearby

  • Market Square - 4 min walk
  • Cathedral Close - 7 min walk
  • Salisbury Cathedral - 9 min walk
  • Salisbury Museum - 11 min walk
  • Old Sarum - 6 min drive

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Salisbury Market Square - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Noodle Camp - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

3.5-star guestrooms with free WiFi
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Salisbury hotel is smoke free.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 15.00 for adults and GBP 9.00 for children
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 40-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 650 reviews" "
Rating 8 - Good. 140 out of 650 reviews" "
Rating 6 - Okay. 31 out of 650 reviews" "
Rating 4 - Poor. 10 out of 650 reviews" "
Rating 2 - Terrible. 7 out of 650 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ok parking limited . Rooms very small
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was not very welcoming when we arrived Saturday afternoon
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There's a club across the street...
Just a heads-up for travelers staying on a Friday or Saturday night: If your room faces the street there is a night club and bar across from the hotel. The club is extremely noisy and doesn't shut until about 2 or 3 am. It was impossible to sleep with the noise. The hotel was full and couldn't move us to a different room, nor were offered any form of compensation. Our room was also very modern and lacked the character seen on website images... those are only for the "heritage" rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff,
Stayed 1 night in Sep 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in a good central location. Food options are limited
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy room, very comfortable. Staff always friendly. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with especially helpful and cheery staff.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. The staff were helpful and friendly. Shops and restaurants were a very short walk away.
Stayed 1 night in Sep 2024

8/10 Good

Gennady

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place is renovated and very clean. It is a combination of old houses merged in one - it makes some kind of a maze and e.g., in our room (Nelson) the bathtub was in the room about 8'' above the bedroom. There are 3 floors and no elevator. The stairs are narrow. We stayed 2 days - we have used small shampoo tube when we arrived and were hoping to get a new one next day - but it did not happen. Frugality is good but to a limit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Amenities
Parking difficult but staff were very helpful and went above and beyond to make our stay pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town. I stay often. The staff try and succeed. Rooms mostly fine tho some a little cramped.
Stayed 1 night in Aug 2024

8/10 Good

Damon, BOONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly people for the most part. No washcloths which is very odd.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Disliked: Cleanliness
Disappointed
I chose the hotel because of the location, which is fairly central, and because it said it had free parking. It does not and I had to use a nearby multi storey at an added cost of about £20. The decor is a little tired and shabby. The breakfast was disappointing, with little choice for a buffet. I would not recommend the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nicely updated room. Friendly and helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Day Travel
Great hotel with a wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024