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DoubleTree by Hilton San Antonio Airport

3.5 star property
3.5-star hotel near North Star Mall

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Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Pillowtop beds, in-room safe, desk, laptop workspace
Point of interest
Point of interest
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

LCD TV, pay movies, MP3 dock

Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay movies, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

San Antonio

Near the airport.Stay at this San Antonio hotel and you'll be within 9 miles (15 km) of San Antonio River and River Walk. Also within 9 miles (15 km) are Market Square and Alamo.

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Twin Peaks - ‬10 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Freddy's Frozen Custard - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Panda Express - ‬10 min walk

About this property

DoubleTree by Hilton San Antonio Airport

3.5-star hotel near North Star Mall
DoubleTree by Hilton San Antonio Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 15995 square feet (1486 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Antonio Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star San Antonio hotel is smoke free.

  • 384 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 15995 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1981
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1025 reviews
Rating 8 - Good. 246 out of 1025 reviews
Rating 6 - Okay. 154 out of 1025 reviews
Rating 4 - Poor. 87 out of 1025 reviews
Rating 2 - Terrible. 89 out of 1025 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies are a nice touch!
Stayed 2 nights in Sep 2024

2/10 Terrible

Melanie

Disliked: Staff & service, property conditions & facilities
This hotel was horrible. The staff was not concerned about the guest at all. My friend and I decided to use the hotel shuttle before booking We asked about two different restaurants and taking a shuttle to riverwalk. We were informed the shuttle ran every 30 mins no problem. Upon booking and paying for my room there was also not a mention of a room deposit. After we checked in we were informed the shuttle ran every 15 mins but only in a 2 mile radius. After being highly disappointed that we could not shuttle downtown we decided to go to eat across the street the gentlemen behind the desk told us there was a roadhouse restraunt but it was not it was a longhorn. Prior to finishing dinner we called for the shuttle and for two hours the shuttle never came. We were left at the shopping center after everything had closed down by ourselves. Over 60 years old and just left in a strange town st a shopping center we called 4 or 5 times to find out where shuttle was and whomever that girl was kept saying B or V 6 I told you ..when I finally got her to tell me what that was it was the location at the airport to meet out shuttle. We were not at the airport we explained and the lady at the desk says then you told us wrong he's busy and he will get you when he can. That was 1 45 mins after dinner and 45 mins into the shopping center being closed. The shuttle never came for us and we ended up walking 2 Miles after 1am. Said free breakfast that was a lie
Stayed 1 night in Dec 2024

8/10 Good

Angel

Stayed 1 night in Dec 2024

8/10 Good

Bess

Liked: Cleanliness, staff & service, property conditions & facilities
my sister and I were in town due to the death of a family member. This was not a pleasure trip. The refrigerator in the room did not work and even after it was replaced did not keep things very cold. You could tell the hotel was dated, which did not really bother me. But older hotels if properly maintained can be a jewel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah, Fayetteville

Stayed 1 night in Nov 2024

6/10 Okay

hortencia

Liked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Marisa

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and they cleaned the room everyday. Many hotels you have to ask for clean towels and here they clean your room and give new towels.
Stayed 3 nights in Nov 2024

6/10 Okay

hortencia

Liked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

alejandra

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald, Hopedale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport.
Stayed 2 nights in Nov 2024

2/10 Terrible

DEAN

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
as a 20 year client of hilton, this was the worst stay i have ever had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just wen arrive to the hotel, the reception say y you checkout late for hour you need to pay 50 dólar, he make me field bad about that
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Safe, clean
Clean, safe, comfortable and convenient
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Karina

It’s okay. There is nothing special for the price. Rooms are old and sheets smell old. There should at least be one bottle of water in the room for guest.
Stayed 1 night in Nov 2024

10/10 Excellent

Juana

Stayed 1 night in Oct 2024

10/10 Excellent

LABAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The mini fridge was durty and
Stayed 1 night in Oct 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel smells so good, it’s so clean and the most important the staff is very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Tonya, Wahiawa

Liked: Cleanliness, staff & service
Love the Double Tree. I stay for the comfy beds and the cookie. Hotel needs some updates though. Prey sure the fixtures are older than me. Lol
Stayed 4 nights in Oct 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Oct 2024