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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
4.5-star luxury aparthotel near The Rim Shopping Center

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Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Exterior
Indoor pool, 2 outdoor pools, cabanas (surcharge), sun loungers
Lobby
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

Map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • The Rim Shopping Center
    ‪17 min walk‬
  • Six Flags Fiesta Texas
    ‪20 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Antonio

La Cantera District stay.Your stay at this La Cantera District aparthotel places you within 2 miles (3 km) of The Rim Shopping Center and Six Flags Fiesta Texas. La Cantera Golf Club and The Shops of La Cantera are also within 2 miles (3 km).

What's nearby

  • The Rim Shopping Center - 17 min walk - 1.5 km
  • Six Flags Fiesta Texas - 20 min walk - 1.7 km
  • La Cantera Golf Club - 3 min drive - 1.9 km
  • The Shops of La Cantera - 3 min drive - 2.4 km
  • University of Texas at San Antonio - 5 min drive - 4.4 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5-star luxury aparthotel near The Rim Shopping Center
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 11000 square feet (1022 square meters) and includes a conference center. A children's pool, a hot tub, and a fitness center are also featured at the luxury Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. Parking is available for a fee.

This Mediterranean San Antonio aparthotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 7 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2012
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

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Property amenities

Pool/Spa

  • 10 treatment rooms
  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car recommended
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 75 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • 24-hour business center
  • Computer station
  • Conference center (11,000 square feet of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Wedding services

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Yoga classes
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 163 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day
  • Rollaway bed fee: USD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 989 reviews
Rating 8 - Good. 205 out of 989 reviews
Rating 6 - Okay. 95 out of 989 reviews
Rating 4 - Poor. 61 out of 989 reviews
Rating 2 - Terrible. 42 out of 989 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel itself is weird. 1. Its valet only. 2 they have this odd check in window where they say the room will be available "between 4 and 7" which is not published in advance. Check out is 10am, not 11. We asked for 11 and got it. So it's strange. It is just really dated and has an old feel to it despite this not being there very long. The front office staff were not exactly friendly. It's just a weird hotel all around. Area around it is also odd....like an apartment complex that is uninhabited. Bright spot is Piatti restaurant close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacque

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This was a quick spa day for our birthdays. The spa was wonderful. Hotel staff is great and the property is still in great shape. We stayed here a few times when it first opened up so I was interested to see if the hotel would looked dated but it does not.
Stayed 1 night in Jan 2025

10/10 Excellent

Anahi

Stayed 3 nights in Dec 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a hidden gem
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay!
I would definitely NOT recommend staying at this “hotel”. They charged an additional resort and mandatory valet parking fees when we checked in that were not part of the original price. They also would not clean our room, empty the trash or provide any type of turn-down service. When we called to ask why, they stated that they don’t provide that service and if we wanted the trash removed we should bag it and place it outside the room door on the main hallway. That is disgusting!!! They were kind enough to bring clean towels but only after we asked for them. I would definitely stay away from this hotel unless you don’t mind cleaning your own room and paying additional fees
Stayed 2 nights in Dec 2024

6/10 Okay

monica

Liked: Cleanliness, property conditions & facilities
They don’t have a restaurant or lobby bar open
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Nice resort but the room was smaller than I like and had abed and a desk. The staff was great. I would prefer more of a resort feel. This is Christmas so maybe better in the summer.
Stayed 4 nights in Dec 2024

4/10 Poor

Cesar

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel degraded in quality of stay
The floor carpet was filthy. After 10 minutes of walking on floor in the room our white socks were black with dirt. We had to keep our shoes on in the room. One of the shower container shampoo/conditioner was completely empty. Was getting info on things to do in the city and there was no stationary or pens to write with. Only way to park was valet. 40 dlls per night. No self parking. Last time we were there it was a very pleasant experience. Not so much this time. Contemplating staying elsewhere next time
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel has become a "self serve" operation so no house keeping, no bell man (my husband had back injury) Tons of valet who were friendly and helpful. Front desk was not and had an "oh well" that's our policy attitude. Restaurants in area are great and property is quiet. Bar at Sustenio was full but bar tendar had attitude and shewed everyone off during last half of game. What a shame. This use to be THE place to staycation.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nohemi

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was nice friendly staff nice rooms beautiful hotel parking isn't easy but vallet is your best option guys are excellent. Coffee shop is awesome we stayed at 8 floor missing ice machine but we went a floor down. Rooms do need a microwave tho we line to munch on popcorn had to go down to main floor for that. But other than that it's a great stay
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Knew this hotel since we are locals and use to staycation here. Property is going down hill. Service from valet exceptional. Desk staff not helpful does not care. No cleaning service and was there a week! Had to beg for towels. Bar tender sustenio shewed people off at bar 9:00pm while NFL game was on. Had attitude. what a shame
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The room itself was nice, but they don’t offer room service and tried to sell me a timeshare upon check-in. (I was walked over by front desk so there’s not an option). After a long day at work & traveling, that’s the LAST thing I want to deal with.
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, room comfort
This hotel is gorgeous. Feels like you're in a European village when walking around the grounds. The pool area is fabulous, although the weather wasn't good for pool time. The room was so comfortable. Lots of nice touches, like wood shutters in the bathroom. surprising. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Always enjoy the stay. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

A

Travelled with family
Liked: Cleanliness, amenities
We were held up until 5:15 waiting for our room when check in was at 4:00. There were half dead plants in the lobby and upholstered chairs that needed to be repaired. When we valet parked, no one asked if we needed help with our bags. When our room wasn't ready, no one asked if they could hold our bags while we wait. Just overall poor experience. Also, I did not know this, but everyone that checks in gets a "sales pitch" to buy one of their properties. You were lead to an area after being told they would be giving us "more information." It wasn't more information relevant to our stay, it was a sales pitch. I politely declined but was annoyed nonetheless. There are a ton of nice places to stay in San Antonio, I will not be staying here again.
Stayed 1 night in Oct 2024

2/10 Terrible

GURAY

Business traveller
Disliked: Amenities, property conditions & facilities
the hotel did not do house keeping, the employees were not welcoming well, and there are so many hotel charges, and the Vallet is so expensive like in New york city, Even in Austin downtown it is cheaper to park. this is only suburb location
Stayed 2 nights in Oct 2024

8/10 Good

Jonatan, Jacksonville

Liked: Cleanliness, property conditions & facilities
Clean property but hardly no amenities for guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent place to feel safe with family
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024