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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
4.5-star luxury aparthotel near The Rim Shopping Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Dining
Exterior
Indoor pool, 2 outdoor pools, cabanas (surcharge), sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning
  • Parking available
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • The Rim Shopping Center
    ‪17 min walk‬
  • Six Flags Fiesta Texas
    ‪20 min walk‬
  • La Cantera Golf Club
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

La Cantera District stay.Your stay at this La Cantera District aparthotel places you within 2 miles (3 km) of The Rim Shopping Center and Six Flags Fiesta Texas. La Cantera Golf Club and The Shops of La Cantera are also within 2 miles (3 km).

What's nearby

  • The Rim Shopping Center - 17 min walk
  • Six Flags Fiesta Texas - 20 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 3 min drive
  • University of Texas at San Antonio - 5 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5-star luxury aparthotel near The Rim Shopping Center
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 11000 square feet (1022 square meters) and includes a conference center. A children's pool, a spa tub, and a fitness center are also featured at the luxury Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. Parking is available for a fee.

This Mediterranean San Antonio aparthotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 7 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2012
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • 10 treatment rooms
  • Swedish massages
  • Prenatal massage
  • Outdoor treatment area
  • Deep-tissue massages
  • Body wraps
  • Manicures and pedicures
  • Hot stone massages
  • Couples treatment room(s)
  • Facials
  • Body treatments
  • Body scrubs

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Area shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow top mattress

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (11000 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • ATM/banking services

Location highlights

  • Near the airport
  • In the shopping district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Yoga classes on site
  • Theme parks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 163 rooms
  • 7 floors
  • 1 building
  • Built in 2012
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 970 reviews" "
Rating 8 - Good. 202 out of 970 reviews" "
Rating 6 - Okay. 94 out of 970 reviews" "
Rating 4 - Poor. 58 out of 970 reviews" "
Rating 2 - Terrible. 39 out of 970 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent place to feel safe with family
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, amenities, room comfort
Excellent location to explore the la cantera area . Absence of free parking is a negative
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in time to late and check out to early
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Winifred M

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! The pool should be open at 9:00 am, the guest doors could use a quiet close, and housekeeping did not clean my room although I was there for 5 nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, San Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, they even have a spa to get facials and the kids loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

gilberto pablo

Liked: Cleanliness, property conditions & facilities
There is NO housekeeping which demerits the service considerably, it was a disappointment since when you make the reservation they don’t mention this. The restaurant closes for breakfast and lunch almost all week, which is also another disappointment leaving you only to get food at the coffee shop or outside the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Getaway
Stay was amazing Hotel was clean staff was friendly will go back definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

CHARALAMPOS

Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great trip
Excellent. Pool is awesome! They have a bar and a restaurant as well as open late. Indoor pool. Spa was excellent. They have a cafe. Valet only parking. There’s a bar and coffe shop as well as nice restaurants with in walking distance. No one even said a word about a tour for time share. We stayed 2 nights.
Stayed 2 nights in Jul 2024

8/10 Good

Dorota

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024

2/10 Terrible

Jacquelyn

Travelled with partner
Disliked: Amenities
The place was nice enough, in a decent enough part of the city, but it was so poorly run. The staff is borderline incompetent. It’s like someone put a bunch of money into a nice property, but then nickel and dimes everything so the experience doesn’t match up with the environment and pictures. No wait staff at the pool deck, just a walk up bar. We asked for some extra limes with a mixed drink at the bar and were told to just take it as is, the drink is fine. No room service, so we ordered food from the restaurant to take up to the room and we’re going to wait. They forgot to add chicken to one of the salads, then made us wait an additional 20 minutes while they made the chicken, without an offer of a drink or anything while we waited. And the bartender when pouring the wine glasses was literally measuring out to the ounce the amount going into the glass, and at one point saw her pour some back that went over. Just an extreme example of the miserly way the management must run this place. And the food we did order was gross, ended up just going down to the store and got food from there, which was the only real saving grace to the place. And when we checked in were notified if we wanted towels or anything cleaned to leave it outside the door, on the ground, then the staff would come and pick it up and put clean ones back. Put the clean ones back in the room like a normal hotel? Absolutely not, they will put your clean towels and linens ON THE GROUND, outside your door. Absurd!!!
Stayed 1 night in Jul 2024