Hilton Garden Inn Santa Ana San Jose

3.5 star property
3.5-star hotel near City Place Santa Ana, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Exterior
Meeting facility
Bar (on property)
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
City Place, Santa Ana, Santa Ana
  • City Place Santa Ana
    1 min walk
  • Business Center Forum 1
    18 min walk
  • Momentum Lindora Shopping Center
    3 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    23 min drive

Room options

Business Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Santa Ana

Close to shopping.You'll be within half a mile (1 km) of City Place Santa Ana and 2 miles (3 km) of Business Center Forum 1 with a stay here. Multiplaza Mall Escazu is within 6 miles (10 km) and National Stadium of Costa Rica is within 9 miles (15 km).

What's nearby

  • City Place Santa Ana - 1 min walk
  • Momentum Lindora Shopping Center - 3 min drive
  • Multiplaza Mall Escazu - 6 min drive
  • Avenida Escazú Shopping Center - 7 min drive
  • National Stadium of Costa Rica - 11 min drive

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star hotel near City Place Santa Ana, connected to a shopping center
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq m of conference space
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 15000 per person
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 10 2024 to December 22 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from December 10 2024 to December 22 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 629 reviews" "
Rating 8 - Good. 92 out of 629 reviews" "
Rating 6 - Okay. 41 out of 629 reviews" "
Rating 4 - Poor. 13 out of 629 reviews" "
Rating 2 - Terrible. 16 out of 629 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you paid breakfast was horrible
Stayed 2 nights in Dec 2024

10/10 Excellent

Shantel, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
My mother and I visited this hotel for 6 day vacation and we loved it. Staff were very accommodating. Supermarket across the street because the snacks are overly priced. Restaurants in the area were all amazing. Highly recommend!
Stayed 6 nights in Nov 2024

8/10 Good

YUDIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Leilani Fung-on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms clean. Had some cute boutique shops for woman and 7 restaurants near hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

VIOLETA

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

REBECCA, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazmin Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Out standing
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this modern hotel and being able to walk around the area. We enjoyed the pool/hot tub and the view. The gym had sufficient equipment but the temp was a bit warm in there
Stayed 5 nights in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a nice area; hotel is quiet but good night live and dinning in surroundings
Stayed 2 nights in Aug 2024

10/10 Excellent

Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jul 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Gena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved my stay here. Great dining and shopping options near by!
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Santa Ana
Amazing stay. Lots to do within walking distance. Hotel common areas and room were spotless and modern. Restaurant (breakfast and dinner) was fantastic.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

DeMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 plus review
For me this is a 5 Stars Hotel, Excellent Customer Service with attention to detail, Super nice rooms, overall the hotel is a 10 plus
Stayed 7 nights in Jul 2024

6/10 Okay

Jeanette Yaletza

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
They didn’t had a variety of food
Stayed 6 nights in Jul 2024

10/10 Excellent

Taisia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very friendly staff, very clean, I would stay over and over again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay , nice , clean, and comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay here. Will be staying here again.
Stayed 3 nights in Jul 2024