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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
3.5-star adults-only hotel near Port of San Juan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open select days
Courtyard
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    2 min walk
  • La Lanterna
    1 min walk
  • Sacred Heart Station
    15 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    19 min drive

Room options

Room, 1 Queen Bed (Envoy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Rumbao, a Tribute Portfolio Hotel

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (597)
The price is CA $489
per night
CA $583 total
includes taxes & fees
3 Jan - 4 Jan
Hotel Rumbao, a Tribute Portfolio Hotel

About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Plaza de Armas and Alcaldia are also within half a mile (1 km).

What's nearby

  • San Juan Gate - 2 min walk
  • Port of San Juan - 7 min walk
  • Castillo San Felipe del Morro - 12 min walk
  • Pan American Pier - 3 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪Birra y Empanadas - ‬2 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

3.5-star adults-only hotel near Port of San Juan
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

  • 43 guestrooms or units
  • Meeting rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 511 out of 698 reviews" "
Rating 8 - Good. 106 out of 698 reviews" "
Rating 6 - Okay. 40 out of 698 reviews" "
Rating 4 - Poor. 20 out of 698 reviews" "
Rating 2 - Terrible. 21 out of 698 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sierra

It was a beautiful resort like stay with a very friendly staff. Very conveniently located.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hilaria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servívice, location and the property is super nice haughty recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and clean space! The Deputy room with 2 queen beds was spacious enough for 4 ppl and the bathroom was large. Outdoor pool and hot tub are small but still nice enough to enjoy some views. Staff were so helpful and kind, gave us a good restaurant recommendation. Plenty of towels including for the pool/beach. Such a great location to explore Old San Juan!
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ileana, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property was amazing. Shoutout to front desk staff Jasson and Daniel
Stayed 5 nights in Aug 2024

10/10 Excellent

libby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! My sister and I stayed for four nights. The room was spacious and clean. The hotel restaurant was delicious (we got room service too!). And the infinity rooftop pool was incredible. Walkable to the fort, shops, and restaurants. Only a 9 minute Uber to a beautiful beach. Great staff! Would come back in a heartbeat!
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I live staying here. Its just so beautiful. Can't say enough how awsome it is
Stayed 4 nights in Aug 2024

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The staff were so friendly and always available. The location is excellent for shopping and restaurants. Everything is walkable because of where the hotel is located. Just a wonderful experience!
Stayed 5 nights in Aug 2024

8/10 Good

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 241 and 242 are right beneath the A/C and generator. It was loud and could be heard throughout the night. This is something that should be disclosed. I suffer from insomnia and the noise was terrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonius

Stayed 7 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding luxury property in the heart of old San Juan. Loved everything about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
This hotel is beautiful, my room was super clean the bed was comfortable. The staff was very helpful. The roof top at top of the hotel is a nice spot to releas in the afternoon. Excellent location. I loved everything about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Freddie

Stayed 3 nights in Jul 2024

2/10 Terrible

Adela

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at the Palacio and had a mixed experience. The property itself is beautiful and well-maintained, but the staff's approach to security was quite off-putting. My 19-year-old daughter, a student in San Juan with her own apartment, joined us because we chose to stay in Viejo San Juan to enjoy each other's company. However, the staff insisted on seeing her ID. Despite explaining that only my husband and I were staying, they continued to question everyone in our party. This level of scrutiny made me feel like a liar and was both excessive and intrusive. Additionally, this property does not have parking, which was inconvenient. While I understand the need for security, the way it was handled and the lack of parking left a lot to be desired.
Stayed 1 night in Jul 2024

2/10 Terrible

Genesis

BE CAREFULL when visiting this hotel they have hidden fees dant doesnt show eve in expedia after my check out i realize about a charge of 55 extra dollars when i call the hotel they told me that this is a hilton fee that never appear and even in my check in agent told me that everything was paid only need a deposit of 59 for incidentals this is a fraud think twice before go to this hotel
Stayed 1 night in Jul 2024