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Aloft San Juan

3.5 star property
3.5-star hotel near Puerto Rico Convention Center

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Photo gallery for Aloft San Juan

Outdoor pool
Bar (on property)
Lobby
Exterior
55-inch LCD TV with digital channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
300 Convention Boulevard, San Juan
  • Coca-Cola Music Hall
    ‪1 min walk‬
  • Puerto Rico Convention Center
    ‪2 min walk‬
  • Distrito T-Mobile
    ‪2 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

55-inch LCD TV with digital channels, TV, Netflix

Room, 1 King Bed, City View, Corner

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Puerto Rico Resort & Casino

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, (1005)
The price is CA $481
per night
CA $605 total
includes taxes & fees
2 Mar - 3 Mar
Sheraton Puerto Rico Resort & Casino

About the area

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Puerto Rico Convention Center and Pan American Pier. Condado Beach and Port of San Juan are also within 3 miles (5 km).

What's nearby

  • Puerto Rico Convention Center - 2 min walk
  • Distrito T-Mobile - 2 min walk
  • Pan American Pier - 12 min walk
  • Condado Beach - 19 min walk
  • Port of San Juan - 4 min drive

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

3.5-star hotel near Puerto Rico Convention Center
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in a common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-18.00 for adults and USD 10.00-18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (inches): 24
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 156 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

EVELENE, JACKSONVILLE

Travelled with family
Liked: Cleanliness, amenities
Convenient to everything.
Stayed 1 night in Nov 2024

8/10 Good

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While our stay at the hotel was generally positive, I was quite frustrated by the difficulty in reaching the front desk. My husband lost his phone before reaching the hotel, and I spent over an hour and a half trying to contact him through the hotel. Despite multiple attempts, the calls kept disconnecting. When I tried contacting reservations, I was told there was no alternative way to reach the front desk. However, the hotel staff deserves immense praise. They went above and beyond, performing a near-impossible feat by locating my husband's lost phone. Their exceptional service truly saved the day. Without their help, I would have rated the hotel with one star. The staff deserves ten stars for their dedication and problem-solving skills.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Milca, Juana Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lillibeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Vickie

Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Stayed 1 night in Oct 2024

10/10 Excellent

Yasmine

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Nov 2024

10/10 Excellent

Alysson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mayra Lee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Oct 2024

10/10 Excellent

Charessa

Stayed 1 night in Oct 2024

10/10 Excellent

Marelix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place I would stay there again
The hotel offered everything I liked and needed. Great location, comfortable
Stayed 3 nights in Oct 2024

6/10 Okay

Waldemar, Aguada

Stayed 1 night in Oct 2024

10/10 Excellent

Nelwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de las actividades y muy Buenos restaurantes
Stayed 1 night in Oct 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning to Puerto Rico after 27 years, I was delighted with my experience. Aloft San Juan matched my expectations, much like my upcoming booking in NY with an indoor pool. To further enhance the experience, I recommend improving the food quality at the WXYZ cafe in the lobby. The staff's welcoming nature showcased their passion for guest service. The surrounding area boasted numerous attractions. Rising daily at 6am, I fully immersed myself in the trip, which nonetheless felt too brief. Looking forward to the next visit, “Qué viva Puerto Rico”.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with partner
Liked: Amenities, property conditions & facilities
Very modern
Stayed 1 night in Oct 2024

10/10 Excellent

Lori & Marty

Stayed 2 nights in Sep 2024