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DoubleTree by Hilton San Juan

4.0 star property
4-star family-friendly hotel near Condado Beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Exterior
Cafe
Premium bedding, in-room safe, blackout drapes, soundproofing
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
105 Avenida de Diego, San Juan, 00914
  • Calle Loiza
    1 min walk
  • Museo de Arte de Puerto Rico
    5 min walk
  • Plaza del Mercado
    10 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (525)
The price is CA $441
per night
CA $535 total
includes taxes & fees
1 Jan - 2 Jan
Hilton Garden Inn San Juan Condado

About the area

San Juan

Santurce stay.Your stay at this Santurce hotel places you within 3 miles (5 km) of Condado Beach and Pan American Pier. Calle Loiza and Museo de Arte de Puerto Rico are also within half a mile (1 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Museo de Arte de Puerto Rico - 5 min walk
  • Casino del Mar at La Concha Resort - 17 min walk
  • Condado Beach - 3 min drive
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

4-star family-friendly hotel near Condado Beach, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan hotel.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-22.00 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1007 reviews" "
Rating 8 - Good. 227 out of 1007 reviews" "
Rating 6 - Okay. 78 out of 1007 reviews" "
Rating 4 - Poor. 33 out of 1007 reviews" "
Rating 2 - Terrible. 43 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Greisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

lynden, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Convenient Close to airport and old San Juan
Stayed 1 night in Sep 2024

10/10 Excellent

Jacklyn S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Everything was great and the oatmeal was delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Julissa

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Martha L

Liked: Amenities
My stay was fabulous!! The location is great , staff super nice, the food at the cafe was delicious! I can’t not say anything bad about this place. Highly recommended and will definitely be going back. I have a house in Puerto Rico and would still return. The convenience of the proximity to everything is well worth it!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Will stay there again
Stayed 6 nights in Aug 2024

10/10 Excellent

Tenise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our time of departure the valet couldn’t find our rental key for about 15 minutes which was a little nerve wrecking bc we had an early flight. Other than those two small things we really enjoyed the hotel and our stay at the Doubletree.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our time of departure the valet couldn’t find our rental key for about 15 minutes which was a little nerve wrecking bc we had an early flight. Other than those two small things we really enjoyed the hotel and our stay at the Doubletree.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the staff were extremely courteous and professional. Everything from check-in to check-out was perfect. Worth the money. Food at Pierre Cafe was excellent it was very convenient.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant, very helpful and nice. The hotel was incredible
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria, Peachtree Corners

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Unique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I am thinking of going back to PR and it will be at this hotel . I was there for 3 days . It wonderful!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business and Romantic 💘 Hotel Locat
Stayed 2 nights in Aug 2024

10/10 Excellent

Danylo, boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to PR was amazing, great place to stay and nice staff
Stayed 4 nights in Aug 2024

10/10 Excellent

hulya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked great, very modern. Loved that I could walk over to the adjoining dining options. Had no issues with the room itself. Having a room next to an ice maker was a lot less peaceful than other areas of the hotel. If you’re on the ground floor the activity by the pool can be loud as well. Great for a short or longer stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Juliana

Liked: Cleanliness, property conditions & facilities, room comfort
Worst staff I have ever met
Stayed 1 night in Aug 2024

8/10 Good

Kenneth C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Only two problems: There was a mix up that a worker gave away our room to someone else after we told them we would be landing at 0200 in the morning. They put us in a downgraded room until the morning. Then when we tried to get our proper room, a clerk that acted like he was a manager didn't want us to get our room and tried to block it. His coworkers worked something out anyway (I don't think they liked him too much...) Wasn't the room we ordered (King bed /Balcony, but it was nice. rest of the staff, especially the night guys, were awesome. If it wasn't for the one jack@ss, they would've gotten 5 stars. Would've liked to have gotten our room though. We were thinking about returning for a birthday soon, but....
Stayed 4 nights in Aug 2024