See all properties

Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly 3.5-star resort near Isla Verde Beach

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Beach nearby, sun loungers, beach umbrellas, beach towels
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Isla Verde Beach
    ‪6 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Condado Beach
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area

Suite, 2 Bedrooms, 2 Bathrooms

  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds (Top Floor)

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar

Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Pool View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds, Pool View

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed (Top Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Mameyes II
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 2,058 reviews
The price is CA $414
CA $561 total
includes taxes & fees
May 9 - May 10
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

About the area

Carolina

Seaside stay .With a stay at this Isla Verde resort, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of Condado Beach. Plaza las Americas and Puerto Rico Convention Center are also within 6 miles (10 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 6 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Condado Beach - 7 min drive - 7.4 km
  • Plaza las Americas - 8 min drive - 9.0 km
  • Puerto Rico Convention Center - 9 min drive - 9.0 km

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly 3.5-star resort near Isla Verde Beach
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1996
  • Cooked-to-order breakfast (free)
  • Casino
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Spanish

Similar properties

Beach nearby

Hampton Inn & Suites San Juan

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, 1,725 reviews
The price is CA $258
CA $344 total
includes taxes & fees
May 7 - May 8
Hampton Inn & Suites San Juan

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 21.19 per night
  • Covered valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
Embassy Suites Casino San Juan
Embassy Suites Hilton San Juan Hotel Casino
Embassy Suites Hilton Hotel Casino
Embassy Suites Hilton San Juan Casino
Embassy Suites Hilton Casino
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy San Juan
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites Carolina
Embassy Suites Hilton San Juan Hotel & Casino
Embassy Suites Hilton San Juan Carolina
Embassy Suites Hilton San Juan
Embassy Suites by Hilton San Juan Hotel Casino
Embassy Suites Hilton Juan Ca
Embassy Suites By Hilton Juan
Embassy Suites by Hilton San Juan Hotel & Casino Resort
Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2203 out of 3236 reviews
Rating 8 - Good. 648 out of 3236 reviews
Rating 6 - Okay. 215 out of 3236 reviews
Rating 4 - Poor. 80 out of 3236 reviews
Rating 2 - Terrible. 90 out of 3236 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony, Glassboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are fans of the Embassy Suites model. The environs are beautiful. It is very close to the hotel, but no shuttle that we know of. The suite was spacious. Interactions with staff was usually positive, but mixed. Front desk may be quite busy at times. Housekeeping tended to come quite late in the day for us. A casino was integrated into the hotel, which was not too distracting, and I lost a few bucks there, but had fun. This hotel caters to tourists, with a complementary breakfast and complementary evening drinks. They (loosely) enforced this with wristbands, which I did not particularly enjoy wearing. The hotel offers attended beach supplies - towels, chairs, umbrellas - and this was quite nice. Overall, a pleasant experience.
Stayed 4 nights in Apr 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The swimming area
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel staff is very friendly and service is great
Stayed 6 nights in Mar 2025

6/10 Okay

Duane Adams

Stayed 7 nights in Feb 2025

10/10 Excellent

Dorothy

Stayed 1 night in Feb 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Zuilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and less than 10 minutes from airport!
Stayed 2 nights in Jan 2025

10/10 Excellent

Fayez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brent

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Fond du Lac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice experience. Wouldn't want to stay on this side of the island though.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Amenities
The hotel staff were great, everyone was so friendly and the food was delicious. We received a coupon for the casino and complimentary drinks during the hours of 5pm-7pm. The housekeepers were exceptional. We had a great time!
Stayed 3 nights in Jan 2025

2/10 Terrible

Michael

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced , paid rent for 5 days , customer service sucks. Old couches, wouldnt stay here again. Rather sleep at the airport
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bermina M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Everyone was unhelpful and NOT understanding!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jan 2025

2/10 Terrible

ramon

Travelled with partner
Disliked: Staff & service
my flight was canceled by airline. Embassy Suites by Hilton San Juan Hotel & Casino did not care and charged me for the 2 nights even though i called them and told them my flight was canceled
Stayed 2 nights in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe choice for budget friendly vacation.

It's a nice hotel. It's a bit dated, but looks like they are working on the improvements. Happy hour was a bit lacking with just plantain and tortia chips with no dips. Breakfast was good but glad they had a sign saying the eggs were real else i would not have believe it as they were so crumbly. It's a good value for the money and nice to have beach chairs covered as well with the resort fees.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabrella

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , all the staff were very nice and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adriana

Stayed 3 nights in Jan 2025

6/10 Okay

Edrick

Travelled with family
Disliked: Amenities
Not what it used to be the Hotel lost its magic. Very rude personell and the fact that is falling apart makes it no longer worthy of the diference in price
Stayed 1 night in Jan 2025