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Yotau All Suites Hotel

3.5 star property
Family-friendly 3.5-star hotel near Santa Cruz Zoo

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Photo gallery for Yotau All Suites Hotel

2 outdoor pools
Interior
Executive Room
Front of property
View from room

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Av. San Martin No. 7, Santa Cruz, 3377
  • Santa Cruz Zoo
    ‪2 min drive‬
  • Ventura Mall
    ‪3 min drive‬
  • Plaza 24 de Septiembre
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 78 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Senior Suite

Senior Suite | Living room

Senior Suite

  • 120 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • 160 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

About the area

Santa Cruz

In shopping district.You'll find Municipal Library and Santa Cruz Zoo within 2 miles (3 km) of this hotel. Ethno-folkloric Museum and Arenal Park are also within 2 miles (3 km).

What's nearby

  • Santa Cruz Zoo - 2 min drive - 2.1 km
  • Ventura Mall - 3 min drive - 3.1 km
  • Ethno-folkloric Museum - 4 min drive - 2.5 km
  • Plaza 24 de Septiembre - 5 min drive - 3.9 km
  • Cine Center - 6 min drive - 5.6 km

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪El Arriero - ‬6 min walk
  • ‪Vaca Morena - ‬6 min walk
  • ‪Veinti Cuatro Coffee & Brew Bar - ‬11 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Slatkis - ‬10 min walk

About this property

Yotau All Suites Hotel

Family-friendly 3.5-star hotel near Santa Cruz Zoo
Yotau All Suites Hotel offers its guests 2 outdoor swimming pools, a health club, a hot tub, and a sauna. There are 2 restaurants on site. Free breakfast is served daily. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a terrace, and multilingual staff are also featured at the family-friendly Yotau All Suites Hotel. Limited free parking is available on a first-come, first-served basis.

  • 90 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1993
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
Yotau All Suites Hotel offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants

Things to do

  • 2 outdoor pools
  • Children's pool
  • Health club
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Yotau All Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BOB 209.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BOB 209.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Yotau
Yotau All Suites
Yotau All Suites Hotel
Yotau All Suites Hotel Santa Cruz
Yotau All Suites Santa Cruz
Yotau Hotel Santa Cruz
Yotau Hotel
Yotau Santa Cruz
Yotau All Hotel Santa Cruz
Yotau All Suites Hotel Hotel
Yotau All Suites Hotel Santa Cruz
Yotau All Suites Hotel Hotel Santa Cruz

Yotau All Suites Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 75 reviews
Rating 8 - Good. 27 out of 75 reviews
Rating 6 - Okay. 19 out of 75 reviews
Rating 4 - Poor. 9 out of 75 reviews
Rating 2 - Terrible. 7 out of 75 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Apr 2023

6/10 Okay

Miklos

Stayed 1 night in Jan 2023

2/10 Terrible

luis

Stayed 2 nights in Sep 2022

8/10 Good

Manuel

Stayed 2 nights in Mar 2022

6/10 Okay

Andres

Liked: Room comfort
Disliked: Cleanliness
Stayed 6 nights in Feb 2022

10/10 Excellent

Marcial J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was clean and the restaurant had really good food
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Good hotel. Centrally located.
Stayed 3 nights in Aug 2018

6/10 Okay

E, Texas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs to improve the Bathrooms
The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!
Stayed 4 nights in Jun 2018

4/10 Poor

Carolina, Santa Cruz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed!!... price is too high for this hotel. Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose. I am requesting a reduced rate per night to be Charged. Thank you.
Stayed 2 nights in May 2018

2/10 Terrible

martinez, arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night not sure if I could have stayed longer. We found roaches in the bathroom and in the bedroom. My friends room was even worse, they had to change rooms. The kitchen was very old and falling apart. I didn’t use it but the pool looked nice at night.
Stayed 1 night in Nov 2017

4/10 Poor

Vivi, usa

Disliked: Cleanliness, property conditions & facilities, room comfort
Need maintenance, no clean, the breakfast is the best .
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location, adequate hotel
Fine hotel. Good bargain for the money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nihad, Washington DC

Liked: Staff & service, room comfort
Nice hotel, spacious suite and helpful staff.
Overall, our experience was very good, with one qualification: limited number of staff spoke English, which made it a challenge for us to navigate through daily interaction with staff.

2/10 Terrible

Mikey, Bend,Oregon

Disliked: Staff & service, property conditions & facilities
Outdated hotel with poor amenities
Well as we already know when traveling,many countries idea of service is not up to par with USA,neither is Bolivia.But our complaints will be focused on the restaurant,the pool and the spa.1)Restaurant-on the menu it talks about the food prepared by their executive chef.LET ME TELL YOU-the dinner gave us Food Poisoning.I believe it was the ceveche,because it just wasnt as fresh as we are used to,but believed it was ok to consume.My wife threw up two hours later,and spent the next two days with feeling awful and having 911 emergency diarrhea.I can not throw up due to a stomach proceedure that prevents me from doing so.I spent the next several days with a low grade fevel,my skin feeling irritated,and waiting out the food going from my stomach to my intestines and finally out of my system.On top of all this,the next day was a holiday and all the pharmacies were closed.So we could not start an antibiotic until wednesday.As a side bar,our main dish that evening was beef.It was not prepared properly and was tough and did not taste very good.I can cook better than this.On top of it all,we had to pay for it.2) I ventered down to the pool on wednesday,there was no towel station,and the pool was dirty,all kinds of stuff floating on top and sitting on the bottom.3)Spa was no experience,you had to call for an appointment to get a massage,or a sauna.The masseuse came from her home,and we had to pay the desk clerk for calling her.WOW.The massage was good after feeling like CRAP

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel near to good Restaurants
This hotel seems to have a good history and now it definitely needs some renovation. Only receptionists speaks english as mostly with other Hotels in Santa Cruz. Had a bad air-conditioner in the room and was repaired after i asked to get them fixed. Breakfast is basic and nothing special.

8/10 Good

Lisiane, Curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable room
The room was very large and comfortable, including a balcony, kitchen, room, bedroom and bathroom (although the bathroom was a little old).

8/10 Good

John p, ormond beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice enough
great bellboy Benidicto nice guy , the front desk could be more efficient.Got stuck in the elevator. An older property but well located nice gardens recommended. good food good breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Second Stay
The hotel meets my requirements while doing business in Santa Cruz.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not for business!
Stayed 1 night for business and though an interesting hotel for its architecture did not meet my expectations for efficiency, practicality and common sense: No working WiFi, Elevators broken, nothing for a quick something to eat, no lobby to speak of, etc, etc. May work for the tourist exploring that area of Guadalajara but not for business.

6/10 Okay

Donald, San Diego

Liked: Cleanliness, staff & service, room comfort
Yotau Suites Good Location good hotel
This is my 3rd time staying at this hotel during a business trip to Santa Cruz. The arrival at the hotel was marred by the fact that the elevators don't go directly to all the floors, about ½ the rooms require walking up ½ a flight of stairs. This is not horrible, but no fun when you are carrying bags. The elevator closest to my room did not go to the 4th floor (requiring a walk up a ½ flight of stairs) because the 4th floor button was broken, so we went to the 5th floor and walked down a ½ flight of stairs. My impression is that this hotel is in need of upgrading because in general the facility is showing signs of age, worn carpets, banged up walls, etc. The room was comfortable and having a suite was nice because you had a nice kitchenette with a large table for eating and working. One of the A/C units had to be repaired because the fan made a loud clattering noise, but the facilities people repaired in about 30 minutes. Although I declined the offer to move to a new room, proper housekeeping procedures might have avoided this inconvenience. The lighting was OK, the bathroom was clean and there was a good selection of toiletries. One problem with the bathroom was that the shower controls were difficult to adjust and the hot water was extremely hot which is a potential scalding danger. I didn't eat at the hotel restaurant, so I can't offer any info there.

6/10 Okay

VINAY, Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Ok
The hotel lacks in cleaning. The hotel business center dosn't work at all. No computer, no printer. I won't recommend for business travellers

8/10 Good

Eduardo, Weston, Florid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very good location, excellent service and room. Will comeback soon.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The stay was not what I thought it would be.
When I first arrived, the hotel did not have my reservation. The receptionist suggested that I had the wrong hotel. They proceeded to create a voucher of my credit card in case that they didn't find my reservation in their system. The staff was not too friendly. On the way to the room, the elevator was small, when I reached my floor, the light of the hallway was burned. This made it very difficult to find my room. The room was steamy, I turned on the AC. It took a long while to cool down the room. I ordered room service. First they brought my glass of wine, then 20 minutes later they brought my burger and 20 minutes later brought the bill. A little stranger, seemed that they were not very organized. All in all, for the price I paid, I would just prefer staying at Los Tajibos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, however they need to update the furniture and mattress.